2/10 Terrible
Alfred
Traveled with partner
Oct 7, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
-Outdated posted number for meal service. Menu says '114' but staff says it is '1114' UPDATE IT!
-Airport shuttle wasn't available as advertised.
-Bugs in bed
-Brought incomplete meals to room without coffee (coffee never arrived, had to buy from outside)
-Kitchen ignores all calls
-Hotel guard mistakenly interrupts me at 6am while I was having sex with my girlfriend due to wrong room. I was room 205 and check out 2 days later. No reason to knock on my door at 6am.
I don't blame the guard for this incident. I blame the one who got the rooms mixed up and ordered the guard to knock on the wrong room door. Very idiotic mistake that doesn't happen in other well developed countries. Hotels in other smart countries would call the room first, extend the room if the guest overstays, or simply just leave the guest alone and deal with it at check out, but no! Here I get repeated knocks on the door, I tried to attempt to ignore the knocks, but the knocking during sex was so annoying by the 3rd time I was forced to answer the door! This hotel is ran by brainless idiots!
Sadly I was a guest at this hotel for several past visits. But the service has gotten worse after the renovation. Hotel just got bigger with worst service! Never staying at this hotel again!
Alfred
Stayed 16 nights in Mar 2023