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Sheraton Manila Bay

5.0 star property

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Photo gallery for Sheraton Manila Bay

Terrace/patio
Presidential Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace
Reception
Property amenity
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
M. Adriatico corner Gen. Malvar Streets, Manila, Manila, 1004
  • Robinson's Place
    ‪3 min walk‬
  • Baywalk
    ‪10 min walk‬
  • St. Luke's Medical Center Extension Clinic
    ‪11 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

Executive Suite, 1 Bedroom, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, Non Smoking, City View

  • 1356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom, Non Smoking

  • 1916 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, Non Smoking

  • 549 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Sheraton Manila Bay

5-star hotel in Malate
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Manila Bay offers 233 accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sheraton Manila Bay features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 7 meeting rooms, and limo/town car service. Event facilities measuring 4499 square feet (418 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Sheraton Manila Bay has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Manila Bay Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
&More by Sheraton - This café specializes in international cuisine. Open daily.
Unspoken - Onsite cocktail bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PHP 1,500 for adults and PHP 750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Manila Bay Kitchen
  • Unspoken

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 20 2025 to January 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2486.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 1563 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 2486.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Manila Pacific
Manila Pan Pacific
Pacific Manila
Pan Pacific Hotel Manila
Pan Pacific Manila
Pan Pacific Manila Hotel Manila
Pan Pacific Manila Hotel
Sheraton Manila Bay Hotel
Sheraton Manila Bay Manila
Sheraton Manila Bay Hotel Manila

Sheraton Manila Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a comfort stay, the hotel is great. It is near to one big shopping mall, which is convenient for dine & shop within walking distance. Like the option of the hotel coffeshop where could grab a simple breakfast or afternoon coffee.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marjorie

Stayed 2 nights in Sep 2024

8/10 Good

KAKUYA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 4 nights in Oct 2024

10/10 Excellent

joshua, FPO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Great staff! A welcoming staff will make all The difference on checkin. Its the first interaction and if its positive….chances are the stay will be positive. If the staff are rude…. But not this case. The staff were amazing. Shout out to Irish and Ireen for going above and beyond.
Stayed 1 night in Sep 2024

4/10 Poor

Dilip

Stayed 3 nights in Sep 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

10/10 Excellent

maria corazon, chula vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you most especially to the staff - always very kind and going way beyond to help assist as in our needs. My to go to when in Manila.
Stayed 1 night in Sep 2024

6/10 Okay

Walaimas

Business traveler
Disliked: Amenities
This hotel is located near the red light district.
Stayed 3 nights in Aug 2024

6/10 Okay

Walaimas

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every area of the property was always clean. The staff was always helpful and friendly. The food was good, with a nice selection. The room was very comfortable. The pool and gym areas were clean. I appreciate the entire staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for all downtown lications
Stayed 1 night in Aug 2024

10/10 Excellent

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lication, friendly staff, close to US Embassy
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan, Anchorage

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffrey, St. Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Xinhui, Carlsbad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and their professional service. There are many restaurants near by within the walking distance. I feel Sheraton Manila Bay is very safe, because everyone entering the lobby must go through the metal detector first. I used Grab for my transportation, it worked out very well for me. The lobby staff helped me with my baggage’s and communicating with drivers for me. The hotel is definitely very quiet, we had very good sleep, the bed was comfortable . We enjoyed the swimming pool.
Stayed 1 night in Jun 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Mylene

Liked: Cleanliness, staff & service, property conditions & facilities
This property is at best a 4 star not 5 star hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Zoher

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in May 2024

10/10 Excellent

Andrea

Stayed 2 nights in Apr 2024

10/10 Excellent

Paul A., SANTA BARBARA

Fantastic employees, just a joy everyday. I may please suggest that the room attendant does not leave the toilet seat up to please follow one of the tenets of proper feng shui. Thank you
Stayed 5 nights in Apr 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design and comfortable lobby with an award winning restaurant, best pastry chef and coffee station .
Stayed 10 nights in Mar 2024

10/10 Excellent

BEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place !!!
Amazingly clean and friendly !!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel.
Beautiful stylish hotel. Staff were amazing. Amenities are on point.
Stayed 3 nights in Mar 2024

8/10 Good

ANDREW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at restaurant could be better and with more International cuisine choices
Stayed 4 nights in Feb 2024

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024