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Sheraton Manila Bay

5.0 star property

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Photo gallery for Sheraton Manila Bay

Terrace/patio
Presidential Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace
Reception
View from property
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym

Explore the area

Map
M. Adriatico corner Gen. Malvar Streets, Manila, Manila, 1004
  • Rizal Park
    ‪14 min walk‬
  • U.S. Embassy
    ‪18 min walk‬
  • Manila Ocean Park
    ‪3 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, City View

Executive Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom, City View

  • 1356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Presidential Suite, 1 Bedroom

  • 1916 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

Junior Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom, City View

  • 549 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

About this property

Sheraton Manila Bay

5-star hotel in Malate
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Manila Bay offers 233 accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Sheraton Manila Bay features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 7 meeting rooms, and limo/town car service. Event facilities measuring 4499 square feet (418 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Sheraton Manila Bay has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Manila Bay Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
&More by Sheraton - This café specializes in international cuisine. Open daily.
Unspoken - Onsite cocktail bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PHP 1,500 for adults and PHP 750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Manila Bay Kitchen
  • Unspoken

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 15 2025 to July 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 2486.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 1563 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 2486.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Manila Pacific
Manila Pan Pacific
Pacific Manila
Pan Pacific Hotel Manila
Pan Pacific Manila
Pan Pacific Manila Hotel Manila
Pan Pacific Manila Hotel
Sheraton Manila Bay Hotel
Sheraton Manila Bay Manila
Sheraton Manila Bay Hotel Manila

Sheraton Manila Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 53 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and amenities
Stayed 1 night in May 2025

8/10 Good

Trevor

Stayed 1 night in Mar 2025

10/10 Excellent

Philip, Angeles City

Stayed 1 night in Feb 2025

8/10 Good

Tevita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Lovely hotel, very clean & sterile from the time you enter the building. Great service & breakfast buffet was delicious with a great verity of food choices.
Stayed 5 nights in Feb 2025

10/10 Excellent

Michael, Vallejo

Stayed 4 nights in Mar 2025

10/10 Excellent

Adelaida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were courteous, helpful and very pleasant. Would like to mention Steven who did an excellent job helping me with smooth check in and out. Excellent stay overall!
Stayed 3 nights in Mar 2025

10/10 Excellent

Saeko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are very nice and polite.
Stayed 2 nights in Mar 2025

10/10 Excellent

KaeAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Coryden

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to where I wanted to be. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clayton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality service, amenities, and cleaniliness

The staff was friendly and provided exemplary service. (Concierge, Front Desk, Restaurant, Wait). The king bed room was spacious and clean. The WiFi was fast and reliable. Enjoyed my stay and will recommend to friends. Definitely would return to this hotel.
Stayed 6 nights in Feb 2025

10/10 Excellent

olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights Absolutely incredible experience from start to finish Gorgeous hotel Amazing staff Wonderful rooms Very clean Would absolutely recommend!!!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Melvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Room is clean and spacious.
Stayed 4 nights in Feb 2025

8/10 Good

William

Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
A little expensive for an ordinary room, but nice.

6/10 Okay

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, not so great area

The hotel was great with clean and spacious rooms and good dining options. It’s in a not-so-great area with folks at the street asking if you “want to have a good time”. Would not recommend for families.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice at sheraton. During our second stay there was a noise coming out from what we think was the air conditioner. We got moved to another room which was so much better. The hotel is conveniently located to malls and the staff were friendly and accommodating. Would definitely go back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staffs are really exceptional !!! Best hotel we've stayed so far in Manila ❤️ I like it so much ,I'd highly recommend it 😉 👌

10/10 Excellent

Donghee

Stayed 3 nights in Jan 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Everything you would expect from a 5 star hotel, friendly helpful staff, good food at cafe and restaurant, location is central. Rooms are the best with and comfy beds, top notch and spacious accommodations and bathrooms are wonderful. I always stay here when I am visiting the area. Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Carmelyn Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Samuel Benedict

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good

We arrived early, but they did not check in until 12:30, but it's okay. There was a piece of poo on shower area. They did not clean up the bathroom right.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

Beautiful hotel, the staff were very friendly and attentive, room was clean and spacious. The food was also great. Would highly recommend.
Stayed 1 night in Jan 2025