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The Charter House

3.5 star property

Choose dates to view prices

Photo gallery for The Charter House

Lobby
Hallway
Outdoor pool, sun loungers
Outdoor pool, sun loungers
VIP Room | Living area | 32-inch LED TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Ayala Museum
    ‪4 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪29 min drive‬

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Premier Room (Greenbelt Mall View)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Family Room (Greenbelt Mall View)

  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

The Charter House

3.5-star hotel in Makati Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. WiFi in public areas is free. Additionally, a business center, a meeting room, and laundry facilities are onsite.
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and laundry facilities.

The Charter House is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 10 AM.
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 248 out of 686 reviews
Rating 8 - Good. 271 out of 686 reviews
Rating 6 - Okay. 113 out of 686 reviews
Rating 4 - Poor. 39 out of 686 reviews
Rating 2 - Terrible. 15 out of 686 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Francisco

Traveled with partner
Looks old
Stayed 2 nights in Nov 2024

10/10 Excellent

Conrad, Riverside

Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Janine Barlis

Traveled with group
It always have been a pleasure staying at the Charter House. Location, cleanliness, affordability, comfort, and staff friendliness are qualities which draws me back to this place.
Stayed 3 nights in Nov 2024

8/10 Good

Matthew a

Traveled with partner
It is a clean place just very out dated. Can place for the price I think it was nice
Stayed 2 nights in Nov 2024

6/10 Okay

Nila

Traveled with partner
Liked: Staff & service
Linen, towels very worn out. They put soiled duvet cover, very disappointing.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location is Greenbelt 1
Check-in was quick. Staff are friendly. And most important, the location is the best!
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Greenbelt is right across the street. Greenbelt 1 has been demolished, but Greenbelt 5 is still open.
Stayed 2 nights in Nov 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good One
Staff are well-mannered, polite and accomodating. Hotel is old yet clean and tidy. Beds are soft and nice. The hotel is very good considering its age, however the manage should look into elecrical fittings. The bathroom lights have the cricket sounds when on in room 305. The towels are very old, brownish white- in color- like floor rugs. The floor rugs are somewhat hand outs from no where, blue color with spots from bleaching. Regardless, happy to use this hotel again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable bed, just across Makati’s biggest mall
Stayed 2 nights in Oct 2024

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing location. very clean property. Customer service was great. breakfast was good. I will return if in Mkati again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mary jill

Traveled with family
Liked: Staff & service
The property is old. There was too much noise on the road. Across the street tge noise from the construction was unbearable. Other than that,room is kept clean. And oh our server, I did not get his name. Every time we go to eat our breakfast, he seems unhappy, but still serves us. There’s this older gentleman who is always welcoming with a smile. But our server never had that welcoming smile except we felt snab.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elmer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charter House never disappoints. I’ve stayed here many times and am always very satisfied with their price, cleanliness, great service. I enjoy staying here since it’s across from Greenbelt Mall which is one of my favorite mall. Their room service is quick and the food is fresh, clean and very good. I highly recommend Charter House for short or long stays.
Stayed 3 nights in Oct 2024

4/10 Poor

E

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, property conditions & facilities
The room wall needs painting and the bathroom door it has cracks underneath.
Stayed 3 nights in Oct 2024

4/10 Poor

Catherine, Daly City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location near greenbelt. But the Place itself needs painting and renovation.
Stayed 4 nights in Oct 2024

8/10 Good

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
k
Stayed 1 night in Oct 2024

8/10 Good

James

Traveled with family
Liked: Staff & service
Great location by greenbelt - easy walk to malls and restaurants 7 Eleven next door But demolition going on across the road that is very noisy Breakfast was not great
Stayed 1 night in Oct 2024

8/10 Good

Ronaldo, LOMITA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Contraction in the area, busy street noise. But the hotel convenient to all the Mall.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joval Barretto, Delta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Analie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and close to dining and shopping.
Stayed 3 nights in Sep 2024

8/10 Good

johanna

Stayed 3 nights in Sep 2024

10/10 Excellent

Fe Henrietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to every thing!!
Stayed 2 nights in Sep 2024

8/10 Good

Nazri

Liked: Cleanliness, staff & service
Very helpful and friendly staff, and the property itself is an incredibly nostalgic experience for those who adore older hotels. The complimentary breakfasts are straight out of the 80s/90s, plenty of choices including red hot dogs and breakfast classics like tapa (tough, not recommended) and tocino (cooked crispy, delicious). Reviews that mention mold are on point, unfortunately, particularly visible in shower grout/sealant. Rooms are otherwise appropriately maintained. TV in my room had a defective screen with bizarre scan lines, but I never used it so not a huge deal. Prospective guests should be aware of the Greenbelt mall renovations taking place right across the street. Extremely noisy demolition work throughout my stay that lasted anywhere between 8am and 10pm (occasionally past midnight when the crew thought they could get away with "quieter” work on interior parts of the mall). Not the worst if you're mainly using the room for sleep, but unbearable if planning to sleep in or stay in your room. Charter House should consider soundproofing options/better windows that don't rattle, especially since the Greenbelt project is supposed to continue for years. Super convenient location, though, hard to complain for the price. A 7-11 next door for snacks or small purchases, a bank on the right if required. Again, great staff, especially housekeeping who located sheets to help with my skin allergies/fragrance sensitivities. Just maybe bring some very good earplugs.
Stayed 14 nights in Aug 2024