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The Charter House

3.5 star property

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Photo gallery for The Charter House

Lobby
Outdoor pool, sun loungers
Reception
Property entrance
Outdoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Glorietta Mall
    ‪7 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪29 min drive‬

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Premier Room (Greenbelt Mall View)

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Family Room (Greenbelt Mall View)

  • 366 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

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About this property

The Charter House

3.5-star hotel in Makati Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a rooftop terrace. WiFi in public areas is free. Additionally, a business center, a meeting room, and laundry facilities are onsite.
The Charter House offers 108 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center and a meeting room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and laundry facilities.

The Charter House is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and 10 AM.
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

The Charter House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 264 out of 718 reviews
Rating 8 - Good. 283 out of 718 reviews
Rating 6 - Okay. 117 out of 718 reviews
Rating 4 - Poor. 39 out of 718 reviews
Rating 2 - Terrible. 15 out of 718 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ofelia

Liked: Cleanliness, staff & service, room comfort

Good location

This hotel is in a very good location. Staff are friendly. The room just need repainting. I would recommend this hotel.
Stayed 1 night in Feb 2025

8/10 Good

Zelda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff. Good service. Food a bit salty. Lots of varieties of food.
Stayed 6 nights in Feb 2025

10/10 Excellent

Nyssa

Stayed 5 nights in Feb 2025

8/10 Good

Adelina

Stayed 1 night in Feb 2025

10/10 Excellent

David

Traveled with family
Great place to stay and very good rates will certainly be back again
Stayed 1 night in Jan 2025

4/10 Poor

Maria Cynthia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sink was clogged, the room smelled bad, but the staff were excellent and the restaurant food were good. Convenient location though, greenbelt’s just accross, bank was just steps away, hair salon and laundry were just steps away as well.
Stayed 3 nights in Jan 2025

8/10 Good

susumu

Stayed 2 nights in Jan 2025

2/10 Terrible

Allan Jane

Stayed 3 nights in Jan 2025

10/10 Excellent

barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minuet we walked in the door , the security guards were pleasant and so were the reception staff were brilliant. the reception area was nice and clean and there where lots of seating. going to the room in the lift very clean, thew room was nice and well made up. Going for breakfast everyday was a pleasure made all the more enjoyable by the friendly staff, we really enjoyed our self and would recoment to anybody to stay there.
Stayed 20 nights in Dec 2024

10/10 Excellent

MICHAEL, LAS VEGAS

Stayed 1 night in Jan 2025

10/10 Excellent

Hubert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times, and the best reason is the staff has always been excellent.
Stayed 1 night in Jan 2025

8/10 Good

Ergilita

Traveled with partner
Stayed at 2 diffrent times, both rooms needs to be repaired. Building is old and does not appear to be maintaned. Otherwise, staff were courteous and helpful.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ronaldo Ramon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything including a church.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria Luz Remedios

Liked: Cleanliness, staff & service, property conditions & facilities
good value for a great location
Stayed 2 nights in Jan 2025

6/10 Okay

Naj

Liked: Cleanliness, staff & service
Like the location and very nice staff
Stayed 2 nights in Jan 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, across from Greenbelt in Makati.

It’s walkable, about seven minutes, to a 24 hour McDonald’s and The Sunday Market @ Legazpi Village, which is a farmers market that sells food & items from different vendors only on Sunday mornings. WiFi was weak when I was trying to download the Grab app, but front desk helped me get a ride to the airport. The location and the price are reasons I would book here again @ The Charter House.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. Great value for the money. It is an old property that's been renovated. The room is big with a separate bedroom, done in the 60s style. None of the usual hotel accoutrements, but clean and comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nel

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
Very convenient for transport, shopping. In the beginning we tried a lot of nearby restaurants but always end up having dinner in the 2nd floor restaurant. This hotel is truly a gem in makati. Keep up the good work
Stayed 11 nights in Jan 2025

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked how they took care of us. We were treated every nice when I had a leak on my room they didn’t hesitate to change my room just in general very nice and friendly highly recommend booking your hotel with them
Stayed 4 nights in Dec 2024

6/10 Okay

Maria

Stayed 9 nights in Dec 2024

10/10 Excellent

ofelia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, very close to Greenbelt, convenient and good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my 3rd stay at the Charter House and nothing beats its quality of service. For the price, it’s the best place to stay in Makati area!
Stayed 2 nights in Dec 2024

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities
The place needs some upgrade in overall condition of the rooms….
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok
Stayed 1 night in Dec 2024