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The Exchange Regency Residence Hotel

3.0 star property

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Photo gallery for The Exchange Regency Residence Hotel

Premium bedding, in-room safe, individually decorated
Lobby
Suite | Living area | 32-inch LED TV with digital channels, TV
Property entrance
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Spa
  • Pool
  • Parking included
  • Gym

Explore the area

Map
Exchange Road Corner Meralco Avenue, Ortigas Center, Pasig, Manila, 1605
  • The Podium
    ‪8 min walk‬
  • Estancia at Capitol Commons
    ‪8 min walk‬
  • PhilSports Complex
    ‪10 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room

Premium bedding, in-room safe, individually decorated

Premier Twin Room

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room dining

Suite

  • 694 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, in-room safe, individually decorated

Classic Twin Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room

In-room dining

Premier Room

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Premium bedding, in-room safe, individually decorated

Classic Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Premium bedding, in-room safe, individually decorated

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Queen Room

Premium bedding, in-room safe, individually decorated

Premier Queen Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe Premium Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Premium bedding, in-room safe, individually decorated

Classic Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

Premium bedding, in-room safe, individually decorated

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Classic Room

Premium bedding, in-room safe, individually decorated

Deluxe Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Queen Room

Premium bedding, in-room safe, individually decorated

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Premium Twin Room

Premium bedding, in-room safe, individually decorated

Deluxe Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Exterior

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  • Free WiFi
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  • Air conditioning
4.7 out of 5, Exceptional, (98)
The price is $76
per night
$93 total
includes taxes & fees
Mar 7 - Mar 8
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About this property

The Exchange Regency Residence Hotel

3-star hotel in Ortigas Center
Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Exchange Regency Residence Hotel offers 216 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LED televisions come with premium digital channels. Bathrooms include showers.

This Pasig hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.
In addition to a children's pool and an outdoor pool, The Exchange Regency Residence Hotel provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1475 square feet (137 square meters) include conference space. This Art Deco hotel also offers spa services, an arcade/game room, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Exchange Regency Residence Hotel has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cuisine-Chef and Brewer - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Tullys - This coffee shop serves breakfast, brunch, lunch, and light fare. Open daily.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: PHP 300 to 500 for adults and PHP 150 to 300 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cuisine-Chef and Brewer
  • Tullys

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 40 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 300 to 500 for adults, and PHP 150 to 300 for children
  • Airport shuttle fee: PHP 1500 per vehicle (one way)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Exchange Regency
Exchange Regency Hotel
Exchange Regency Residence
Exchange Regency Residence Hotel
Exchange Regency Residence Hotel Pasig
Exchange Regency Residence Pasig
Exchange Residence Hotel
Regency Exchange
Regency Exchange Hotel
Regency Residence Hotel
Exchange Regency Resince Pasi
The Exchange Regency Residence
The Exchange Regency Residence Hotel Hotel
The Exchange Regency Residence Hotel Pasig
The Exchange Regency Residence Hotel Hotel Pasig

The Exchange Regency Residence Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 131 out of 745 reviews
Rating 8 - Good. 270 out of 745 reviews
Rating 6 - Okay. 205 out of 745 reviews
Rating 4 - Poor. 81 out of 745 reviews
Rating 2 - Terrible. 58 out of 745 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

GeumRan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말별루입니다
Worst accommodation/Clean conditions are cockroaches roaming around, the bed is partially springy and one side is off, so I gave them a room. When I asked them to change it, they replaced the bed mat with something smaller than the original size after 2 hours. The trip was a mess because there was no room cleaning at all after 2 days
벽쪽곰팡이와 바퀴벌레나옮
Stayed 2 nights in Oct 2024

8/10 Good

Dart

Disliked: Property conditions & facilities
!
Stayed 1 night in Aug 2024

4/10 Poor

KEIR, Montreal

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
First off, i wouldnlike to state my review has absolutely nothing to do with the staff as they did their best tobtry and resolve a bad situation. Amenities are good. Staff is great. Elevators are horrible. They can take up to 25 minutes to arrive as there are only 3 elevators for the whole tower and one of them was not servicing the hotel. Lastly, the sheer number of cockroaches is overwhelming. Staff is aware as they state that even though they do regular pest control, they cannot control whst the people in the apartments do. Even though i had my room sprayed twice, the cockroaches persisted. In the bathroom, on the desk, on the nightstands... EVERYWHERE!
Stayed 3 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annual solo visit
I was just concerned about the bathroom shower head It needs to be fixed or replaced for a new one
Stayed 4 nights in Jan 2024

10/10 Excellent

Audie, Los Angeles

Stayed 4 nights in Feb 2024

4/10 Poor

estelita

Disliked: Cleanliness, property conditions & facilities
Small cockroaches everywhere.
Stayed 2 nights in Feb 2024

6/10 Okay

alper

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place
Stayed 4 nights in Feb 2024

8/10 Good

Jose, Levittown

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 15 nights in Nov 2023

8/10 Good

Frederic

Stayed 3 nights in Dec 2023

6/10 Okay

dean, Bangna

Business traveler, Traveled with partner
Liked: Staff & service
Staff were very helpful. Its a old property though, so there were a lot of small things that needed fixing.
Stayed 7 nights in Nov 2023

10/10 Excellent

Prince

Stayed 2 nights in Oct 2023

10/10 Excellent

Myette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

2/10 Terrible

Sean, Concord

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I saw lots of small cockroaches, our pillows are dirty, safety box was broken , kettle was broken so I couldn’t make my coffee over all we are not comfortable to where we stay at :(
Stayed 5 nights in Aug 2023

8/10 Good

elijah

Stayed 2 nights in May 2023

8/10 Good

Nina Krishna

Business traveler
The hotel has a good location, near malls and restaurants. However, it’s an old hotel and need some remodeling to maintain condition of the rooms and its amenities. Overall, the value for the price is okay

2/10 Terrible

Hazel

6/10 Okay

Darwin

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Please make your towels are cleaned properly. It smells bad.

10/10 Excellent

Shan

Stayed 3 nights in Nov 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Not bad but could be cleaner
There was a kitchen but no detergent or cleaning supplies, so we dare not use the cutlery and tableware
Stayed 3 nights in Oct 2022

6/10 Okay

Martin

Stayed 2 nights in Sep 2022

2/10 Terrible

Gerald

Disliked: Cleanliness, amenities, property conditions & facilities
Old and very unkept hotel. Very embarrassing.... Check in at you own risk.
Stayed 3 nights in Sep 2022

6/10 Okay

Rommel

Stayed 8 nights in Sep 2022

8/10 Good

Maximo

Stayed 4 nights in Aug 2022

10/10 Excellent

JESUK

Stayed 1 night in Jul 2022

10/10 Excellent

barry

Stayed 7 nights in Apr 2022