The Heritage Hotel Manila

4.0 star property

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Photo gallery for The Heritage Hotel Manila

Exterior
Club Room King Bed, Club Access | In-room safe, desk, iron/ironing board, rollaway beds
Couples treatment rooms, Swedish massages, sports massages
Executive Suite King Bed, Club Access | In-room safe, desk, iron/ironing board, rollaway beds
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • SM Mall of Asia
    ‪19 min walk‬
  • SMX Convention Center
    ‪19 min walk‬
  • Newport World Resorts
    ‪5 min drive‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪14 min drive‬

Room options

Deluxe Room King Bed

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room Twin Beds, Club Access

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite Twin Beds, Club Access

  • 527 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite King Bed, Club Access

  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite King Bed, Club Access

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room King Bed, Club Access

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin Beds

  • 322 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

Club King Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

Junior Twin Suite

  • Sleeps 2
  • 2 Double Beds

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Twin Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

Junior King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Heritage Hotel Manila

4-star hotel in Barangay 76
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages and Swedish massages.
In addition to a full-service spa, The Heritage Hotel Manila features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. Event facilities measuring 8095 square feet (752 square meters) include conference space. This family-friendly hotel also offers a children's pool, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Heritage Hotel Manila is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Riviera Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PHP 1,080 to 1,080 for adults and PHP 540 to 540 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Riviera Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,095 square feet of conference space
  • Business center

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1842.38 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PHP 3000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 1080 to 1080 for adults, and PHP 540 to 540 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1634 out of 2897 reviews
Rating 8 - Good. 781 out of 2897 reviews
Rating 6 - Okay. 310 out of 2897 reviews
Rating 4 - Poor. 94 out of 2897 reviews
Rating 2 - Terrible. 78 out of 2897 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was welcoming, courteous and assisted me in each interaction during my short stay.
Stayed 1 night in Jan 2025

4/10 Poor

Raquel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed have bedbugs, very uncomfortable and lumpy, pillows are terrible, the bathroom is dirty, their tv is not colored- I complained several times about it, nothing was done
Stayed 2 nights in Jan 2025

6/10 Okay

Sunly

Traveled with partner
Liked: Staff & service, amenities
Stayed for one night, nice lobby and friendly staff. Room was outdated and a little run down.
Stayed 1 night in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

susumu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good people
Stayed 1 night in Jan 2025

8/10 Good

Josephine

Stayed 1 night in Jan 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously & enjoy the location. Nice & clean, staff very friendly. Nice pool.
Stayed 2 nights in Jan 2025

6/10 Okay

Duane

Traveled with family
Liked: Staff & service
The outlets in the room didn’t work, we tried to charge our electronics and they were not charged. The place is dated and could use some more money to improve the room’s condition. The restaurant food was not that good, ordering pizza, we found out was premade frozen pizza was not that good.
Stayed 1 night in Jan 2025

6/10 Okay

MURIEL F

Traveled with family
I didn't like that they did not provide a check out statement.
Stayed 1 night in Jan 2025

10/10 Excellent

Rene

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities
During the day this was one of the classiest hotels in the Philippines. But now it feels like a mid-class level hotel. It could be the area around the hotel, a little sketchy. The rooms are outdated and needs a refresh. The staff on the other hand makes up for all the short comings of the hotel. Best customer service in town.
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Mall of Asia and the airport. Staff was very friendly and helpfull.
Stayed 1 night in Jan 2025

10/10 Excellent

lorna, everett

Liked: Cleanliness, staff & service, property conditions & facilities
It’s such a beautiful hotel; spacious and clean. All the staff are very helpful, and gracious, respectful, and very efficient, and always ready to help us! I like the shuttle to and fro the mall, and also the airport! I like the breakfast buffet; lots of food selection.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great customer service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Noel

convenient location
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Been staying here for 10 years... always happy
Stayed 2 nights in Jan 2025

8/10 Good

Calixto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dolores

Stayed 1 night in Jan 2025

10/10 Excellent

Marcos, Las vegas

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Madelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the places we want to go to. Excellent staff especially during check in. Great lounge, too. I enjoyed the live music. The bathroom door wasn’t closing due to broken hinge but it was fixed quickly. A little noisy at night with all the cars passing in the street infront of the hotel. Overall, we had a nice stay at this hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Noel

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Daniel Rene

Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Stayed 2 nights in Jan 2025

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Dec 2024

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 1 night in Dec 2024