The Heritage Hotel Manila

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Heritage Hotel Manila

Exterior
Lobby
Exterior
Lobby
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included

Explore the area

Map
Roxas Boulevard, Corner Of Edsa, Pasay, Manila, 1300
  • Embassy of Japan
    7 min walk
  • Baclaran Church
    11 min walk
  • Department of Foreign Affairs
    15 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    14 min drive

Room options

Deluxe Room King Bed

  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room Twin Beds, Club Access

  • 322 sq ft
  • Sleeps 3
  • 2 Twin Beds

Junior Suite Twin Beds, Club Access

  • 527 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Suite King Bed, Club Access

  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite King Bed, Club Access

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room King Bed, Club Access

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room Twin Beds

  • 322 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

Club King Room

  • Sleeps 2
  • 1 King Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

Junior Twin Suite

  • Sleeps 2
  • 2 Double Beds

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Club Twin Room

  • Sleeps 2
  • 2 Double Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

Junior King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Heritage Hotel Manila

4-star hotel in Barangay 76
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Heritage Hotel Manila offers 450 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include sports massages and Swedish massages.
In addition to a full-service spa, The Heritage Hotel Manila features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 12 meeting rooms. Event facilities measuring 8095 square feet (752 square meters) include conference space. This family-friendly hotel also offers a children's pool, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Heritage Hotel Manila is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Riviera Cafe - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free secured, covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: PHP 980 to 980 for adults and PHP 490 to 490 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge
  • Riviera Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12 meeting rooms
  • 8,095 square feet of conference space
  • Business center

Full-service spa

  • Couples treatment rooms
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: PHP 2500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 2500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1842.38 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of PHP 3000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PHP 980 to 980 for adults, and PHP 490 to 490 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Early check-in fee: PHP 2500 (subject to availability)
  • Late check-out fee: PHP 2500 (subject to availability)
  • Rollaway bed fee: PHP 1842.38 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Heritage Hotel Manila
Heritage Hotel Manila Pasay
Heritage Manila
Heritage Manila Hotel
Heritage Manila Pasay
Hotel Heritage Manila
Manila Heritage
Manila Heritage Hotel
Manila Hotel Heritage
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
The Heritage Hotel Manila Pasay Metro Philippines
The Heritage Manila Pasay
The Heritage Hotel Manila Hotel
The Heritage Hotel Manila Pasay
The Heritage Hotel Manila Hotel Pasay

The Heritage Hotel Manila Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1302 out of 2286 reviews" "
Rating 8 - Good. 625 out of 2286 reviews" "
Rating 6 - Okay. 230 out of 2286 reviews" "
Rating 4 - Poor. 66 out of 2286 reviews" "
Rating 2 - Terrible. 63 out of 2286 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
I booked this hotel because of the decent reviews and the close proximity to the airport. The hotel lobby speaks of old grandeur but the room was very disappointing. The carpet was filthy, the bedding made me itch and the bathroom needs a thorough upgrade. I was particularly surprised there was no bidet hose which is common even in rural areas of the Philippines. What really bothered us were the unsavory characters apparent there which made the place seem a bit seedy.
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay this Hotel because is close to airport is easy for me
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms weren’t maintained, stink bad, at least 20 year old carpet, dirty walls, ancient furniture. The rooms need a total rehabilitation.
Stayed 3 nights in Aug 2024

10/10 Excellent

LEONARDO, BREMERTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights prior to departing flight for US. Expedited check in. Requested ironing board and iron for room and it was there 5 minutes after check in. Courteous and professional staff. Have checked in here 4 times during 2 and 1/2 month vacation and found it to be perfect for short term stays. Buffet ok in the morning and pool is well kept. Need some slight room renovations. Well worth what I paid for.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joel Galvez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
short ride to the airport.
Stayed 1 night in Aug 2024

10/10 Excellent

daniel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its like my home away from home. Thank You Heritage!!
Stayed 1 night in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel, nice friendly staff with great rooms. Close to Manila's airport , mall of asia and other attractions. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Jaden

Liked: Staff & service
Disliked: Property conditions & facilities
We stayed for two nights at this hotel and suddenly experienced a bite. The hotel staff promptly assisted and checked the beds for bed bugs. Despite their efforts, we still experienced issues with the shower room leaking. To avoid any further inconvenience, we decided not to lodge a formal complaint and instead opted for a different room.
Stayed 2 nights in Aug 2024

8/10 Good

Alvin

Stayed 8 nights in Apr 2024

10/10 Excellent

Mila

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Mila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel’s clean, safe, short drive to the airport, MOA and other places of interest. The staff are extremely nice, helpful, customer service is superb (from the Concierge, restaurant & dining, room service, cleaning staff and airport transport). Perks of free & punctual shuttle to the mall is a bonus. Communication with the hotel is done real time, got prompt response to queries and requests. A decent and convenient place to stay in Manila.
Stayed 1 night in Aug 2024

4/10 Poor

Alberto

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated and smelly. Not coming back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Desmond, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff and the nice clean rooms.
Stayed 6 nights in Aug 2024

10/10 Excellent

Diomedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Heritage Hotel everytime we visit Philippines, it has an excellent service. We would like to suggest to clean their aircon vent and it will be great if they have shuttle service from and to the Airport.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Although dining and shopping are not far from the hotel, walking to them will be a challenge due to traffic and lack of sidewalks. However, the hotel offers a shuttle to Mall of Asia where everything is so it turns out great.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot if construction going on In the hotel during g the day, was very noisy and the a/c barely works at all. But the staff was fantastic, breakfast buffet is one of the best over had around the world. Not bad for the cost, really good security for the hotel. I would stay there again. Small things could use some polishing up.
Stayed 3 nights in Aug 2024

8/10 Good

Rajan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sergio De La

Liked: Cleanliness, staff & service
A budget friendly hotel to stay. Nice location to airport and malls.
Stayed 4 nights in Aug 2024

10/10 Excellent

Donato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very awesome atmosphere, the staffs are very helpful. Especially, Danny , who assisted me 😇
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly always willing to be of service and always smiling
Stayed 27 nights in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marble floors, awesome staff, wonderful food, great service of everything, shuttle bus to shopping.
Stayed 13 nights in Jul 2024

8/10 Good

Fe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024