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Mano Juan Vacation Packages

The property was nice and well maintained, lots of stray cats, but it didn't affect my allergies. The staff was wonderful. The housekeeping staff kept the rooms clean and ensured we had plenty of water. Elba at the spa provided a great massage service. I think if everyone knew about her magic hands she'd always be booked. Jojander, beach bartender, greeted us and made us feel like family. The beach and pool areas were crowded, you have to get a chair before 8am or you're out of luck. There's always room for improvement so I rate the resort 4/5 stars. We didn't get the room we booked with a beach view; the room we had was nice, but not what we wanted. It was on the 1st floor, away from the beach, and was the only room in the complex without a rail around the back terrace. We couldn't open the curtains or people walking along the path could look in. We were told we would have something "special" to celebrate our 30th anniversary and that never happened. We also weren't happy about the dinner reservations. We were only allowed to make 2 reservations for our 5-day stay, and they didn't permit walk-ins so we had the buffet on multiple nights.

Great

This property was likely very beautiful many years ago when it first opened and the highlight photos were taken but it has clearly been neglected for some time. Neither the rooms nor the property were as clean and sufficiently stocked with necessities as I would expect. The beds were not comfortable, WiFi was spotty, and linens seemed old and lacking freshness. The only upsides were the ac worked well and the few staff members we encountered tried to be helpful. If you do still decide to stay here and you want to order food for children, do not order the pizza. You will be disappointed. Other food options were okay. Thankfully, we only stayed one night. My family and I were very disappointed so I want to make sure future Expedia users know what they’re getting into. Expedia should require property hosts to post photos within the last year or two.

Fue la mejor experience, es la segunda vez que voy y siempre es lo mejor . Reception son las mas Bella’s del mundo . Angy y liliana son un amor bien professional y con una education super ! Me senti como en casa. Los veos pronto. Gracias por todo .

Everything was wonderful (customer service, the food, secure, ambiance, etc)! We will definitely come back!