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Hotel Novus Caoba

3.0 star property

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Exterior
Restaurant
Reception
Laptop workspace, free WiFi
Lobby

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
$104
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
Etanislao Reyes and Ana Delia Jorge, 1, Mao, Valverde, 61000
  • Place, Cofresi Beach
  • Place, Malecón De Puerto Plata
  • Place, Ocean World Adventure Park

Room options

Standard Single Room, Balcony, City View

  • 40 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Standard Double or Twin Room, Balcony, City View

  • 40 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Novus Caoba

3-star Mao hotel with 1 restaurants, connected to a shopping center
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hotel Novus Caoba offers 47 accommodations. Rooms open to balconies. This Mao hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include shower/tub combinations. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Novus Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Hotel Novus Caoba features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1076 square feet (100 square meters) include a conference center. This Mao hotel also offers spa services, concierge services, and laundry facilities. Onsite uncovered self parking is complimentary.

Hotel Novus Caoba is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Hotel Novus Caoba has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 10

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center (1,076 square feet of space)
  • Meeting rooms

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service

More

  • Air conditioning (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 10 and a deposit of USD 50 per stay

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 10 one-time cleaning fee
  • Hosted evening meal: USD 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Hotel Novus Caoba Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

2.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Alexis

No tenían mi reserva, no reconocieron el pago que hice por Expedia
Stayed 1 night in Dec 2025

2/10 Terrible

Ramon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No habia agua caliente, no tenia wifi, la habitacion es vieja, el aire no enfria, el baño sucio no repetiria nuevamente
Stayed 2 nights in Dec 2025