8/10 Good
Cheryl
Traveled with partner
Mar 2, 2025
Liked: Cleanliness, staff & service, amenities
Beautiful views, central location. It's being refurbished.
However our room was not totally finished. Unfinished closet with no doorknob, TV needed repair, coffee maker needed replacement, sliding door to our bathroom was heavy and had no inside handle ( we both got stuck inside!), one elevator didn't work, and one night neither worked so we climbed 6 flights. The worst was they replaced tub with beautiful marble walk in shower, but left the old shower curtain that stopped a foot off the ground. No matter what, we flooded the bathroom every night and had to use one of only 3 small towels to mop it up. Yes, we told housekeeping, but nothing was done by the weeks end. I'm sure these bugs will get ironed out, but wonder why we were given an unfinished room.
Cheryl
Stayed 5 nights in Feb 2025