8/10 Good
george
Mar 1, 2025
Liked: Cleanliness, property conditions & facilities
The property is wonderfully kept. The resort is beautiful. The food in the butterfly restaurant is top notch. The Tiki bar and restaurant is great for an afternoon lunch or a quick dinner. The staff in the restaurants were friendly and always on top of their game. The one monster failure at the resort was house keeping. I was there for 4 nights. They say your room could be made up until 4pm. On 3 of the nights in a row, I had to call the front desk to have my room made up. You are supposed to get 4 bottles of water per day. After getting back to my room after housekeeping left. I again had to call the front desk for water. By the 4th day my coffee cups had run out. So again I had to call. For a 4* hotel this is a total disaster.
george
Stayed 4 nights in Feb 2025