Hard Rock Hotel Marbella – Puerto Banús

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hard Rock Hotel Marbella – Puerto Banús

2 outdoor pools, pool umbrellas, sun loungers
Classic Room | Balcony view
Aerial view
Reception
3 bars/lounges, rooftop bar, lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Spa
  • 24/7 front desk
  • Gym

Explore the area

Map
Urb. Nueva Andalucía, s/n, Marbella, Málaga, 29660
  • Centro Plaza
    ‪5 min walk‬
  • Playas del Duque
    ‪12 min walk‬
  • El Corte Ingles Shopping Center
    ‪13 min walk‬
  • Málaga (AGP)
    ‪50 min drive‬

Room options

Classic Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Suite (Rock)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite (Platinum)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio Suite (Gold)

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Room, Terrace

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

Studio Suite (Silver)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Hard Rock Hotel Marbella – Puerto Banús

4-star hotel in Puerto Banús
This hotel features 3 restaurants, 2 outdoor pools, and a full-service spa. WiFi in public areas is free. Additionally, 2 poolside bars, 3 bars/lounges, and a fitness center are onsite.
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hard Rock Hotel Marbella – Puerto Banús features 2 outdoor swimming pools and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in June 2022.

Hard Rock Hotel Marbella – Puerto Banús has designated areas for smoking.

Sessions - This buffet restaurant serves breakfast only.
Zengo - Asian Cuisine - Onsite restaurant. Open daily.
Sun Society - Adults Only - Onsite rooftop bar. Open daily.
Lounge Bar - Onsite lobby lounge. Open daily.
Eden Pool Club - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Limited onsite parking

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Eden Pool Club
  • Lounge Bar
  • Sessions
  • Sun Society - Adults Only
  • Zengo - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Shopping
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • Art Deco architecture
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 125 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Hotel
Hard Rock Hotel Marbella – Puerto Banús Marbella
Hard Rock Hotel Marbella Adults Only Recommended
Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
Hard Rock Hotel Marbella – Puerto Banús Adults Recommended

Hard Rock Hotel Marbella – Puerto Banús Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 350 out of 576 reviews" "
Rating 8 - Good. 125 out of 576 reviews" "
Rating 6 - Okay. 58 out of 576 reviews" "
Rating 4 - Poor. 17 out of 576 reviews" "
Rating 2 - Terrible. 26 out of 576 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Laura

Traveled with partner
Liked: Staff & service, property conditions & facilities
Good hotel perfect location. Had ants in the room and had to moan everyday about cleaning our room as wasn’t done
Stayed 4 nights in Oct 2024

8/10 Good

ANIBAL, Houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place is nice and good breakfast buffet. No available parking at hotel
Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Taralee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and check out. Nice walkable area to the beach and boardwalk.
Stayed 7 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great location!!
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like rock stars at the Hard Rock Hotel Marbella: VIP check-in, upgrade to a view room and access to casino and Balinese beds by the pool. This resort hotel with all the fixings was such a nice break from the hotels in tourist hotspots, we’ve been staying in on our Andalusia trip. The excellent lobby bar had live music and the breakfast buffet was sumptuous.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaymesh

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Isaac

Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly and amazing buffet breakfast. Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Gayane

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and close enough to walk to the beach
Stayed 4 nights in Jul 2024

10/10 Excellent

Sharmila

Liked: Cleanliness, amenities, property conditions & facilities
The subway from the hotel to the beach was very dirty
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Stayed 3 nights in Sep 2024

8/10 Good

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Mehdi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good and we enjoyed our one week stay there and it was very close to the beach.
Stayed 7 nights in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
Holiday sun
Stayed here for 3 nights , not enough sun loungers for all the guests throughout our stay bit disappoint
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic luxurious property
Stayed 3 nights in Jul 2024

10/10 Excellent

Nida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the rooms and the pool area - really nice hotel - super clean and nice staff
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. They were all very responsive to any questions and willing to help. I read other reviews regarding the credit card hold. While they do retain a credit card during your stay to cover any incidentals, ours was released as soon as we checked out. Honestly, I don't understand how the hold is a shock to anyone or why anyone would think they could pay in cash for a hotel room. The room was spacious (we had the Gold suite) and the bed was super comfortable. The breakfast buffet was impressive and the food was fresh.
Stayed 7 nights in Sep 2024

10/10 Excellent

peter

Stayed 3 nights in Sep 2024

4/10 Poor

Paul

Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location, nice room, good pool area
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Security on the doors made us feel safe and welcome
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Ernesto

Traveled with partner
Liked: Staff & service, property conditions & facilities
The room service was terrible
Stayed 3 nights in Sep 2024