*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hard Rock Hotel Marbella – Puerto Banús features 2 outdoor swimming pools and a fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.
This Art Deco hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in June 2022.
Hard Rock Hotel Marbella – Puerto Banús has designated areas for smoking.
- Number of outdoor pools - 2
- Elevator
- Fitness facilities
- Number of bars/lounges - 3
- Number of poolside bars - 2
- Full-service spa
- 24-hour front desk
- Spa treatment room(s)
- Billiards or pool table
- Vegan menu options available
- Tours/ticket assistance
- Year Built - 1970
- Vegetarian menu options available
- Dry cleaning/laundry service
- Free WiFi
- Self parking (surcharge)
- Pool sun loungers
- No single-use plastic straws
- Biodegradable/compostable straws
- Food and water bowls
- Reusable cups only
- Reusable tableware only
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- ATM/banking
- Number of restaurants - 3
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Reception hall
- Parking (limited spaces)
- Vegetarian breakfast available
- Total number of rooms - 383
- No accessible shuttle
- Number of buildings/towers - 2
- Lifeguard on site
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 2
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
Room Amenities
Hard Rock Hotel Marbella – Puerto Banús offers 383 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Espresso maker
- Room service (24 hours)
- Desk
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Shower only
- Satellite TV service
- Flat-panel TV
- Free WiFi
- Memory foam mattress
- Pillow menu
- TV size: 55
- TV size measurement: inch
- Rainfall showerhead
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- LED light bulbs
- Wardrobe or closet
- Toothbrush and toothpaste not available
- WiFi speed 50+ Mbps
- Energy-saving switches
- Hardwood flooring in room
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Sessions - This buffet restaurant serves breakfast only.
Zengo - Asian Cuisine - Onsite restaurant. Open daily.
Sun Society - Adults Only - Onsite rooftop bar. Open daily.
Lounge Bar - Onsite lobby lounge. Open daily.
Eden Pool Club - Onsite bar. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Sauna in spa
- Spa tub in spa
- Number of treatment rooms 3
- Steam room in spa
- Minimum age to access spa is 18
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
Nearby Activities
2 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 125 per night
We have included all charges provided to us by the property.
Optional extras
- Self parking fee: EUR 20 per night
- Pet fee: EUR 50 per pet, per night plus EUR 75 one-time cleaning fee
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 3:00 PM
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean and Safe (Palladium).
Credit card pre-authorization
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
Property follows a brand or regulatory agency's sanitization guidelines Clean and Safe (Palladium)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Pet Policy
- Pets allowed for an extra charge of EUR 50 per pet, per night, plus a one-time cleaning fee of EUR 75
- Dogs only
- 2 total (up to 55 lbs per pet)
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Hard Rock Hotel Marbella
- Hard Rock Hotel Marbella – Puerto Banús Hotel
- Hard Rock Hotel Marbella – Puerto Banús Marbella
- Hard Rock Hotel Marbella Adults Only Recommended
- Hard Rock Hotel Marbella – Puerto Banús Hotel Marbella
- Hard Rock Hotel Marbella – Puerto Banús Adults Recommended
Hotel Reviews
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