Hotel El Castillo La Ciudadela Marbella

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Castillo La Ciudadela Marbella

Exterior
Reception
Junior Suite | Minibar, in-room safe, desk, soundproofing
Standard Single Room | Minibar, in-room safe, desk, soundproofing
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Plaza de San Bernabe, Marbella, 29601
  • Orange Square
    2 min walk
  • Gran Plaza
    1 min walk
  • Marbella (QRL-Marbella Bus Station)
    18 min walk
  • Málaga (AGP)
    51 min drive

Room options

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Interior Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel El Castillo La Ciudadela Marbella

4-star hotel in Marbella City Centre
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Hotel El Castillo La Ciudadela Marbella offers 15 accommodations with tablet computers and minibars. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Marbella hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers multilingual staff, laundry facilities, and a front-desk safe. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel El Castillo La Ciudadela Marbella has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Hotel El Castillo La Ciudadela Marbella has a restaurant on site.

Languages

English, French, German, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 25 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 84 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 25 per day(984 ft away; open 24 hours)
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cribs and extra beds are available upon request and subject to availability.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Castillo La Ciudadela Marbella
Hotel El Castillo La Ciudadela Marbella Hotel
Hotel El Castillo La Ciudadela Marbella Marbella
Hotel El Castillo La Ciudadela Marbella Hotel Marbella

Hotel El Castillo La Ciudadela Marbella Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 2 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel, fantastic service and in a great area in old town. Wonderful views from the terrace also. Will certainly return.

10/10 Excellent

salila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service and attention to detail. Small and intimate but very stylish
Stayed 2 nights in Nov 2022

10/10 Excellent

Rosemary Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely boutique hotel is set in the old town of Marbella amongst the pretty streets, squares and many restaurants and shops. The staff are so helpful and welcoming.
Stayed 6 nights in Nov 2022

8/10 Good

DIANNE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Having read the other 5 star reviews for this property I’m wondering if my expectations were too high? Aesthetically the hotel is fantastic, beautifully renovated with high attention to detail but on arrival we were very underwhelmed and felt quite unwelcome at check in. The receptionist was very abrupt and unfriendly. We had booked a junior suite for extra space and were very disappointed. It was very small and had no seating area, just a tiny coffee table with one chair. Certainly not a junior suite just a small hotel room. We are light sleepers and had booked the room as it was advertised as soundproofed however this was certainly not the case!! The rooms were situated round an open courtyard which led down to the reception, on one night we were kept awake all night by the constant pinging of incoming texts on the night receptionists mobile, on another night the receptionist was chatting loudly from 3am to 5 am to another person, eventually my husband had to go out and ask them to be quiet. Breakfast was served on a beautiful roof terrace, the food was fresh and delicious, but very little choice and we were served exactly the same food every morning. We were served fresh bread with no butter. On 3 mornings I asked for butter and was kept waiting 10 minutes. I had to remind the server on 2 occasions as she seemed to have forgotten. Although it wasn’t busy at all with only about 4 other tables occupied. All in all a beautiful hotel but poor customer service.
Stayed 4 nights in Oct 2022

10/10 Excellent

Bahar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel in the heart of Marbella! Everything was perfect it is now one of my favourite places I’ve ever been to. My room had the most charming balcony facing an old church. The rooftop is stunning and the food there was incredible
Stayed 5 nights in Jul 2022

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
20 year Anniversary
Wonderful Boutique Hotel, location could not be better in the heart of Old Town Marbella. Great, friendly, helpful and professional staff, both in the reception and in the very nice and cozy restaurant where the food was really good. Also the interior and design details were fantastic, highly recommended!
Stayed 4 nights in Jan 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

10/10 Excellent

ANNE-MARIE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement est top, hôtel rénové de façon impeccable, ayant respecté le style local avec des touches de modernité de très bon goût. Personnel très agréable et serviable. Juste à savoir qu’il est impossible d’arriver devant l’hôtel en voiture (piétons) parking à 5 minutes. Merci pour ce séjour à un prix défiant toute concurrence grâce à une offre expédia
Stayed 2 nights in Sep 2022

10/10 Excellent

hilde

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Marit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022