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Occidental Puerto Banus

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Puerto Banus

Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, blackout drapes
Terrace/patio
Front of property
Daily buffet breakfast (EUR 20 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida Rotary Internacional s/n, Puerto Banus, Marbella, Malaga, 29660
  • Puerto Banús Marina
    4 min walk
  • El Corte Ingles Shopping Center
    5 min walk
  • Playa de Levante
    8 min walk
  • Málaga (AGP)
    47 min drive

Room options

View all photos for Superior Triple Room (2+1)

Premium bedding, minibar, in-room safe, blackout drapes

Superior Triple Room (2+1)

  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite (Superior)

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite (Superior)

  • 721 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Superior 2+2)

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room (Superior 2+2)

  • 570 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Triple Room

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior 2+1)

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite (Superior 2+1)

  • 721 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Superior 2+2)

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite (Superior 2+2)

  • 721 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Superior 2+1)

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room (Superior 2+1)

  • 581 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room (Superior)

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room (Superior)

  • 581 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About this property

Occidental Puerto Banus

4-star hotel in Puerto Banús
Along with 3 restaurants, this hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Occidental Puerto Banus offers 291 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, bidets, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Occidental Puerto Banus features a seasonal outdoor pool and a children's pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in June 2022.

Occidental Puerto Banus has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Restaurante Buffet - This buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Trattoria La Dolce Vita - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Breeze Gastro Bar Piscina - This poolside rooftop bar specializes in local and international cuisine and serves brunch and lunch. Open daily.
Lobby Bar - Onsite bar. Open daily.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 20 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breeze Gastro Bar Piscina
  • Lobby Bar
  • Restaurante Buffet
  • Trattoria La Dolce Vita

Things to do

  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free crib
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Dining table
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in Half Board rates on December 31, 2023 receive breakfast and lunch.

Renovations and closures

The following facilities or services will be unavailable from October 27 2024 to April 1 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Self parking fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Marbella PYR
Hotel PYR
Hotel PYR Marbella
Marbella Hotel PYR
Marbella PYR
Marbella PYR Hotel
PYR Hotel
PYR Hotel Marbella
PYR Marbella
PYR Marbella Hotel
Hotel PYR Marbella
Occidental Puerto Banus Hotel
Occidental Puerto Banus Marbella
Occidental Puerto Banus Hotel Marbella

Occidental Puerto Banus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 287 reviews" "
Rating 8 - Good. 64 out of 287 reviews" "
Rating 6 - Okay. 22 out of 287 reviews" "
Rating 4 - Poor. 7 out of 287 reviews" "
Rating 2 - Terrible. 8 out of 287 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Garrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has significantly improved since its refurbishment. The rooms are modern and well appointed. The staff are first class as are the dining options available. It’s very convenient for the town and the pool is well maintained with plentiful seating The only downsides Is the location to the road but you could not hear it in the rooms, just a little noisy around the pool, although the hotel have taken screening measures to reduce this. The bar is a little pricey but not unexpected considering the location. We will definitely stay again if visiting the resort
Stayed 5 nights in Sep 2024

10/10 Excellent

Hugo

Stayed 2 nights in Sep 2024

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suprisingly good
A good hotel in a good location. New, clean and close to all bars / restaurants. It was a pleasant suprise for its location and price. Ideal for groups, good pool area.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kelly

Stayed 3 nights in Sep 2024

10/10 Excellent

James, whiting

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Good breakfast. Average size room. Courteous staff. Recommended
Stayed 2 nights in Aug 2024

10/10 Excellent

tamari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel at the perfect location. The beach is vety close, staff is very helpful, breakfast decent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nour, Orleans

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not my first time and definitely not my last! Great location, clean and great customer service
Stayed 7 nights in Aug 2024

10/10 Excellent

Rashed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Jul 2024

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, room comfort
Service to be improved
We had booked a room for 3. 2 single bed + sofa bed. We arrived and the room was not set accordingly. 2 single beds were attached as 1 dble and the sofa bed was not set for the 3 rd guest. We had to ask for it on our way out for dinner. When back at 11pm, the 3rd bed was still not set and we had to wait till 12am. Water in the shower was not stable. It turns cold in the middle of the shower. No amenities in the room. We asked for 1 hour late checkout which was approved, then we had someone knocking at our door 1/2 an hour in advance asking us to leave! I understand it’s high season, but service should be up to the standard of the hotel rating and housekeeping should be improved.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mohammed

Stayed 2 nights in Aug 2024

10/10 Excellent

Bouchra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
I recommend this property and the staff was very good 👍
Stayed 7 nights in Jul 2024

10/10 Excellent

marisel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is located centrally
Stayed 3 nights in Aug 2024

10/10 Excellent

Fetouh

Stayed 7 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Manhal

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marbella
Nice Hotel, walking distance to marina
Stayed 7 nights in Mar 2024

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
They didn’t help with the luggage in check out
Stayed 2 nights in Jul 2024

4/10 Poor

Suzan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. AC did not work. Service was fair to poor.
Stayed 3 nights in Jul 2024

4/10 Poor

Lydia

Liked: Cleanliness
Disliked: Staff & service
the staff was kind of rude and didnt want to help with much
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Stayed 4 nights in Jul 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Just like this place
I stayed here last year about the same time and I only return to Hotels I really like. Great public areas and a large breakfast buffet it's walking distance from bars, restaurants and beach clubs but peaceful enough to rest. I'm 99% I will be going back to Puerto Banus in August and will be staying at Hotel Occidental.
Stayed 5 nights in Jun 2024

8/10 Good

Britney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly situated near popular dining options and a short walk to the Puerto Banús designer shopping strip. Overall the room was quite spacious and relatively modern. The breakfast buffet served a variety of breakfast options (eggs, bacon, breads, yogurts, fruits, etc). The pool area was also quite nice and has an outdoor bar. The frozen margaritas were great! Only cons about this hotel were: The front desk personnel upon check-in wasn’t very friendly at all. He seemed a bit cold and annoyed actually. If you’re renting a car, the only parking available is in the garage, which was roughly $28 per day. There was also no drinking water provided in the room. Overall I rate the hotel and experience an 8/10.
Stayed 4 nights in Jun 2024