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Marcoles Vacation Packages

Overall a good hotel with some glitches

Positives: Well-priced, well-situated hotel. Decent restaurant with good choices. Very good restaurant staff who were charming, despite being overworked and going flat out. Pleasant room, comfortable bed. Water dispenser in the corridor a very good idea. Good shower. Good breakfast. Negatives: air conditioning clearly not up to the job of a full hotel in 38'. My complaint was treated with more or less a shrug as the receptionist condescendingly told me it was hot (really??), that the hotel was full (and..?), and that it would cool down eventually (after about 6 hours it did). Pillows awful, great thick artificial things, very uncomfortable. Disappointing not to have a walk-in shower. Difficult for both of us to climb in and out of very deep bathtub to use shower, especially with no handles or bars or a non-slip mat. You would never see this in England and I'm amazed it is legal in France. I would stay here again, but only with a walk-in shower.

They tried to over charge me by 80£. I had to show them several times that they were over charging me.

Personnels très serviables le petit déjeuner était super bon et bien complet. Et pour le spa il n’y a rien à dire les informations sur les différent massages sont clair elles nous aident à bien choisir en fonction des besoins. En revanche le grand bain reste relativement froid aussi bien au mois de juin que au mois de février à mon précédent passage .

Nice and quiet area, friendly staff.

The location is excellent, right on the shopping center where there is also parking and the city center, The girl at the reception was super nice and patient. The room is large and spacious and the price is definitely worth it.