Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a steam room.
Marcoola Beach Resort offers 125 accommodations with washers/dryers and coffee/tea makers. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.
Bathrooms include shower/tub combinations. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
In addition to an outdoor pool, Marcoola Beach Resort provides an outdoor tennis court, a sauna, and a fitness center. This beach hotel also offers barbecue grills, tour/ticket assistance, and a garden. Complimentary self parking is available on site.
Marcoola Beach Resort has designated areas for smoking.
Languages
Chinese (Mandarin), English
Property amenities
Parking and transportation
Free self parking on site
Things to do
Basketball
Gym
Outdoor pool
Outdoor tennis court
Sauna
Steam room
Family friendly
Crib (surcharge)
Dining table
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
In-room washer/dryer
Outdoor pool
Soundproofed rooms
Guest services
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Picnic area
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Bathroom
Shower
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Dishwasher
Electric kettle
Full-sized refrigerator/freezer
Kitchen
Microwave
Oven
Stovetop
Toaster
More
Iron/ironing board
Soundproofed rooms
Washer/dryer
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5 PM
Minimum check-in age: 22
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (9 AM - 5 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 9 AM to noon on Sunday.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 35.0 per day
Cribs (infant beds) are available for AUD 35.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: AUD 200 per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 35.0 per day
Rollaway bed fee: AUD 35.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Property is also known as
Marcoola Beach Resort
Marcoola Beach Hotel
Marcoola Beach Resort Hotel
Marcoola Beach Resort Marcoola
Marcoola Beach Resort Hotel Marcoola
Marcoola Beach Resort Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 24 out of 86 reviews" "
10 - Excellent
24
Rating 8 - Good. 29 out of 86 reviews" "
8 - Good
29
Rating 6 - Okay. 23 out of 86 reviews" "
6 - Okay
23
Rating 4 - Poor. 7 out of 86 reviews" "
4 - Poor
7
Rating 2 - Terrible. 3 out of 86 reviews" "
2 - Terrible
3
7.2/10
Cleanliness
7.4/10
Staff & service
8.0/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Poor
Leane
Traveled with family
Jul 28, 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
The unit itself was lovely. But we had no towels, no soap, no coffee, old soap still in soap holder from previous stay and not cleaned, no tea towel but had to clean before we left. Had to scrub microwave before we could use it as was filthy and plate had old cooked food all over it. Outside table still had food and drink spills all over it. Reception was supposed to be open from 9-12 on weekends no one in site. Thankfully we managed to get some towels on the second day. Position and area was lovely just very sad the cleanliness and staffing let it down.
After a reasonably efficient but not overly friendly check-in, we were confronted by a room that looked and felt dirty. The carpet looked like a crime scene and the walls weren't much better. We also discovered the fridge wasnt working so the management were kind enough to move us to another room.
Although the new room didn't have a roof top area, it was in a significantly better and cleaner state so we really felt like we dodged a bullet. Unfortunately, the room was far from perfect and we discovered used towels/tea towels and a dirty toliet/shower which grossed us out a little but it was still better than the "penthouse" apartment.
Apart from that, the view from the room was magnificent and the surrounding grounds were beautiful. Overall, Marcoola is a beautiful spot to visit but I wouldnt be rushing back to Marcoola Beach Resort.
Cliff
Stayed 2 nights in May 2024
6/10 Okay
Mathew
Traveled with family and small children
May 28, 2024
Liked: Amenities
Easy access to the beach.
Mathew
Stayed 3 nights in May 2024
6/10 Okay
stacey
Traveled with family and small children, Traveled with family
Pros: easy check in, onsite parking, most facilities you need, bed was super comfortable although bedside tables rather than tall boy would be better
Cons: 2 towels for 3 guests, bathroom bins still had sanitary products from previous guests so clearly hadn’t been cleaned, both doonas have yellow stains as did a couple of pillows. Tv remote is temperamental. Switch to power the oven and hot plates is dangerous and unsafe - sizzles and crackle and hard to switch off.
Had a comfortable stay after working around the issues.
We really enjoyed our stay. Was close to everything we needed.
Caretaker was amazing, very helpful with directions when we arrived late at night.
Room was fairly dated, and smelt a bit musky, but was ok for what we needed.
We had a lovely stay but there were a few issues - reception is only open from 2pm-5pm, no batteries in tv remote, very little toilet paper with no additional rolls available (5 people in the apartment), we had to empty the dishwasher from the previous occupancy. The apartment was very comfortable though and the grounds and facilities lovely.
We stayed as a family of 3, the area was great, the previous occupants had put away uncleaned plates / cutlery which we washed, we couldn’t connect to any WiFi which was annoying.
The pool, spa and sauna were great, well maintained. The room was spacious but dusty. Dishes still in dish washer from previous guests and not well washed. Floor had barely been vaccumed and there was melted chocolate on leather couch.
Staff were very accommodating and friendly! Thank you!
Kellie
Stayed 3 nights in Sep 2023
6/10 Okay
Tracey
Traveled with family and small children, Traveled with group
Aug 16, 2023
Disliked: Cleanliness
We arrived at 2:30pm on a Saturday and the reception was closed. The caretaker said he tried to call me but I didn’t receive a call.
The townhouse wasn’t clean. Empty toiletry bottles were left in the shower, wet towels in the dryer and a laundry sink full of someone else’s belongings. There were no additional bin liners, no sponges for cleaning dishes or wiping benches. The bed was so creaky when you moved that I was conscious of it all night.
The house it self was nice and spacious and served its purpose. The pool and spa were great and the proximity to the beach was wonderful.
Pros
Close to the beach and dining areas. Local to beaches and not too far from bigger areas like noosa and Maroochydore.
CONS:
Roof in main bedroom filthy with dust or mould, tv in bedroom and the blinds dusty. Cabinet behind the couch has mould and dust all over, tables were dusty inside and out. No cleaning items for the kitchen. Shelves in bedroom were dusty
Unit 10 although very roomy smelt like dogs lived in the room, it was an awful smell. Complained to the person on reception who was disinterested. I have taken photos of the dirt on the furniture, smears on microwave, fridge, mirrors etc. Went to coles and purchased cleaning products to clean floors and bring the standard to a livable condition. Doona in the main bedroom also smelt like dogs.
Drawers were dirty, some pillows in cupboard were old and yellow/stained, some pillowslips had not been washed. Broken furniture in 3rd bedroom cupboards. Floors not vacuumed and outside area, which was a lovely large area was extremely dirty.
The surrounding gardens were lovely as was the outside atmosphere.
Would not recommend staying in this Unit 10 which is a large 3 bedroom unit with a lot of potential if it was looked after and cleaned.
The property was ok. Unit was outdated. There was a hole in the wall behind the door. The little work cupboards in the wall for pipes was open and wouldn’t shut. Tv didn’t work apart from abc kids and no other options. No remote for master bedroom fan. Dining table and area around it was filthy. Check in staff were blunt and rude. You can’t close the windows in bedroom so stuck breathing in the smoke from neighbours smoking - not great with young kids.
The apartment was nice and big but we felt the place felt like it was for pensioners the guy who lived beneath came out of his room to make a point of hearing a bouncing ball to my son and making a joke offering him a knuckle sandwich, which only happened once on the 1st day and then therafter felt like qe had to tippytoe everywhere on the joint.The lounge/dining room didnt have all required blockout curtains so not very private the same was in the room for my children the main bedroom did but curtain runners werent all there so didnt shut properly.the wall mounted pedestal fan was full of dust fluff which wasnt appealing especially when children are allergic to dust mite.the exhaust fans in bathrooms were full of dust and fluff.
The position of the property on the beach was great. The grounds were beautiful with good clean amenities.
Pia
4/10 Poor
Marie
Traveled with family
Oct 20, 2022
Liked: Cleanliness, amenities
Disliked: Staff & service
We paid for 7 guests but the room we were put in only had space for 6, only 6 towels, only 4 mugs etc Not enough for a 7 peraon group. Qe voiced this qith a member of staff who was all defensive but eventually left a foldaway bed at our door, after we spent a night on an extremely uncomfortable couch