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Mardiva Otel

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Photo gallery for Mardiva Otel

Indoor pool
Suite | Bathroom | Slippers
Reception
Lobby sitting area
Standard Room 1 | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Housekeeping
$71
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
Nur Mah., Vali Ozan Bulvari No:131, Artuklu, Mardin, Mardin, 47060
  • Great Mosque of Mardin
    ‪8 min drive‬
  • Mardin Castle
    ‪9 min drive‬
  • Kasımiye Medresesi
    ‪9 min drive‬
  • Mardin (MQM)
    ‪19 min drive‬

Room options

View all photos for Suite

Suite | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room 1

Standard Room 1 | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Standard Room 1

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Standard Room 3

Standard Room 3 | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Standard Room 3

  • Sleeps 3
  • 2 Large Twin Beds OR 1 Large Twin Bed

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About this property

Mardiva Otel

Hotel in Artuklu
This hotel features an indoor pool, a restaurant, and 2 coffee shops/cafes. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and coffee/tea in a common area. Change of towels is available on request.
Mardiva Otel offers 58 air-conditioned accommodations with slippers and blackout drapes/curtains. 55-cm LCD televisions come with cable channels. This Mardin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Mardiva Otel features an indoor pool and a sauna. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Mardin hotel also offers coffee/tea in a common area and an elevator. Onsite covered self parking is complimentary.

Mardiva Otel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A hosted evening meal is available for a surcharge daily.
Mardiva Otel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 coffee shops/cafes
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of TRY 80
  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Slippers

Entertainment

  • 55-cm LCD TV with cable channels

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 200.0 per day
Cribs (infant beds) are available for TRY 150.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: TRY 150.0 per day
  • Rollaway bed fee: TRY 200.0 per day
  • Hosted evening meal: TRY 80

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
Property Registration Number 21352

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Property is also known as

Mardiva Resort Hotel Hotel
Mardiva Resort Hotel Mardin
Mardiva Resort Hotel Hotel Mardin
Mardiva Otel Hotel
Mardiva Otel Mardin
Mardiva Resort Hotel
Mardiva Otel Hotel Mardin

Mardiva Otel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 85 out of 146 reviews
Rating 8 - Good. 34 out of 146 reviews
Rating 6 - Okay. 5 out of 146 reviews
Rating 4 - Poor. 12 out of 146 reviews
Rating 2 - Terrible. 10 out of 146 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leyla

Stayed 1 night in May 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Abidin Mertcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended no complaint.
Stayed 1 night in Dec 2023

4/10 Poor

LEVENT

Traveled with family and small children
Disliked: Property conditions & facilities
My son chose this hotel because of swimming pool. However, we learned when we arrived at the hotel that days of the week is divided for men and women. That day was women's day and we learned we are not allowed to use the pool that day but next day. We would stay only one night. So, we had to cancel our reservation. The staff at the reception were helpful but it is not nice to mention that swimming days are divided between men and women on their website.
Stayed 1 night in Aug 2023

2/10 Terrible

Sadaf

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I needed to check out early, and front desk told me that as long as Expedia makes the change they would too and would also refund me. Then 2 days later, i get an email from Expedia saying that the hotel is not going to refund me. So I just thought that was not ok to lie to me and then go against their word when I left. Another thing is when I arrived my friend was going to help me with my stuff at 9 am and they would not allow him to come up. So he had to wait in the lobby until I was ready to leave the hotel and everytime I entered the hotel the staff wouldn’t even look up off their cell phones to see me walk in. So I don’t understand why they caused us such an inconvenience at check in.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Mardiva. The rooms are spacious and beds very comfortable. The staff are very helpful. Buffet Turkish breakfast is included. The indoor sports centre is huge and the heated pool and sauna were spotlessly clean (they have women/men only days). There are minibusses that pass by the hotel every few minutes it seems and a couple go directly to the old city so very convenient even though the hotel is a little out of Mardin city. I would definitely go back and recommend it highly. Great value for the money.
Stayed 2 nights in Oct 2022

10/10 Excellent

Stewart

Stayed 2 nights in Sep 2022

10/10 Excellent

Ramazan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Muhammet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
nispeten yeni sayılabilecek bir otel eşya ve otelin genel durumu iyi fakat odamızın temizliğinden çok memnun değildik. tuvalet kağıdı nemliydi 2 kişi olmamıza rağmen havlu yoktu ayrıca çöp kovasının kendisi pis duruyordu
Stayed 1 night in Apr 2025

10/10 Excellent

Aysenur

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Yusuf

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Otelin iç dizaynı güzel hizmet sıkıntılı

Tek geceligine konakladık. Otelin konumu ulaşım noktasından kolay fakat ana yoldan otelin girişine giden yol bayağı bozuk. Genel olarak çalışanlar ilgili ve kibardı. Otelin iç dizaynı güzel olsa da hizmet konusunda problemler vardı. Her otelde standart olan sabun şampuan el sabunu gibi malzemeler eksikti istediğimizde de hepsini getirmediler. Sabunu doldurmaya gelen arkadaş yerdeki ayak havluumuzun üzerine ayakkabıyla bastı o havluyu bir daha kullanamadık. Ayrıca duşa kabin de yukarıdan Yağmurlama yapan başlık ucundan patlamıştı her tarafı su yaptı. Yatak çarşafında yırtıklar vardı. Gecelik konaklamaya dahil olan kahvaltısı gayet güzeldi. Genel olarak memnun kaldık fakat hizmet noktasında eksikleri var.
Stayed 1 night in Apr 2025

10/10 Excellent

Eren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey fazlasıyla iyiydi ve çok kibar ve samimiydiler tavsiye ederim
Stayed 3 nights in Apr 2025

8/10 Good

Evrim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyat olarak uygun ve güzel bir otel. Kahvaltı harika
Stayed 1 night in Mar 2025

8/10 Good

Ihsan

Hotel liegt abseits des Zentrums in einem Baugebiet Ansonsten ist Preis-Leistungsverhältnis in Ordnung. Personal sind freundlich. Wir waren zufrieden.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Hüseyin çagri

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

M.Cuneyt

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Osman

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Personeller güler yüzlüydü. Konumu iyiydi ve otopark sorunu yaşamadık. Ancak otelin karşısında inşaat vardı ve gün içinde gürültüsü oluyordu. Banyo ve vc kurumuş lekeler vardı. Kahvaltılık ürünler taze değildi. Solmuş ve kararmış yeşillikler ile yoğurtlu salata yapılmıştı.
Stayed 3 nights in Nov 2024

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Gülistan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Metin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok beğendik

Mükemmel bir otel.personeller de çok ilgili.kahvaltısınıda çok beğendik.havuz kısmını otele geç saatlerde gittiğimiz için göremedik.acil işimiz çıktığı için de sabah kahvaltı yapıp ayrıldık o yüzden havuza bizim islerimizden dolayı giremeden dönmüş olduk.konum olarak da çok güzel sakin bir yerde olması da çok iyi.sadece tek eleştirim banyoda duşa kabin kapılı olmadığı için sular etrafa sıçrıyor. Bizim kaldığımız oda mı öyleydi genel bir durum mu onu bilemiyorum.onun dışında gönül rahatlığıyla gidebileceğiniz ve havuzlu nadir otellerden diye bilirim
Stayed 1 night in Nov 2024