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Aktivhotel Weißer Hirsch

4.0 star property

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Photo gallery for Aktivhotel Weißer Hirsch

Exterior
Indoor pool
Property entrance
Premium bedding, in-room safe, desk, rollaway beds
Free daily buffet breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Laundry
  • Spa
  • Pool

Explore the area

Map
Wiener Straße 6, Mariazell, Styria, 8630
  • Mariazell-Bürgeralpe
    ‪1 min walk‬
  • Mariazell Buergeralpe Cable Car
    ‪2 min walk‬
  • Mariazell Basilica
    ‪4 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, rollaway beds

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, rollaway beds

Standard Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room (Hochschwab)

Single Room (Hochschwab) | Premium bedding, in-room safe, desk, rollaway beds

Single Room (Hochschwab)

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, desk, rollaway beds

Comfort Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, rollaway beds

Superior Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, rollaway beds

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Aktivhotel Weißer Hirsch

4-star Mariazell hotel steps from Mariazell-Bürgeralpe
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Aktivhotel Weißer Hirsch offers 50 accommodations with hair dryers. Beds feature premium bedding. Business-friendly amenities include desks, safes, and phones. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Aktivhotel Weißer Hirsch features an indoor pool and a sauna. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite uncovered self parking is complimentary.

Aktivhotel Weißer Hirsch is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Aktivhotel Weißer Hirsch has a restaurant on site.
Room service is available.

Languages

English, French, German, Hungarian, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Designer stores
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in public areas
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 8 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 19 per pet, per day
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 19 per pet, per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Weißer Hirsch
Hotel Weißer Hirsch Mariazell
Weißer Hirsch
Weißer Hirsch Mariazell
Aktivhotel Weißer Hirsch Hotel Mariazell
Aktivhotel Weißer Hirsch Hotel
Aktivhotel Weißer Hirsch Mariazell
Aktivhotel Weißer Hirsch
Aktivhotel Weißer Hirsch Hotel
Aktivhotel Weißer Hirsch Mariazell
Aktivhotel Weißer Hirsch Hotel Mariazell

Aktivhotel Weißer Hirsch Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 51 reviews
Rating 8 - Good. 10 out of 51 reviews
Rating 6 - Okay. 16 out of 51 reviews
Rating 4 - Poor. 9 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Suitable hotel in the center of a boring town.
The hotel is fine and in decent condition. The walls are thin enabling me to hear my neighbors' TV. The staff were generally unable to converse in English and thus I had to use my broken German to try to get by - this resulted in my interactions with all but one person (a waitress at breakfast) being terse and cold - which is not/not typical for Austrians. The heat is set too low and thus led to some shivers during the night (needed two blankets to keep warm) and the shower doesn't have a shower curtain - I suspected I was supposed to let it spray into the bathroom? Furthermore, there is no WiFi signal at all in the room and breakfast was not included in the room rate. Finally, Mariazell was a snooze - I'm sure it has some big draw, but I was there during ski season and it left me cold. There's much better value further west in Austria.
Stayed 3 nights in Jan 2019

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities, room comfort
Expensive labyrinth
The hotel is a labyrinth. Our windows opened into an inside corridor with no sound absorption, i.e. we heard anyone walking in the passageway. Wifi is only available in the lobby which is also a bar with smoking permitted. Ugh!

10/10 Excellent

Richard H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to explore Maria Zell from

8/10 Good

michael e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, TV reception on all Chanels was poor but that's not important To me so it didn't matter anyway. You are in the mountains and that's probably why, it's a stunning beautiful place

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr zentral gelegen und sehr sauber. Leider wie auch im Rest des Bundeslandes zumeist ungarisches Personal.
Stayed 2 nights in Feb 2020

10/10 Excellent

Vlastimil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Karl-Heinz

Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
Die Mitarbeiter der Rezeption und des Frühstücksraum sind sehr freundlich und hilfsbereit. Wir hatten 2 Superior-Doppelzimmer und ein Einzelzimmer. Alle diese Zimmer sind im ersten Stock, ausnahmslos ohne Balkon (im Gegensatz zu allen anderen Zimmern - keine Superior Kategorie!), keine Minibar und nur bedingt sauber. (Der Regenwaldduschkopf wurde schon seeeehr lange nicht mehr oben gereinigt, sieht man aber auch nur wenn man die Zähne putzt und in den Spiegel schaut.....). Der dazugehörgige Hirschenwirt wird auf Nachfrage auch von Einheimischen gemieden, dieser Empfehlung sind wir gefolgt. Als wir vom Abendessen in die Bar zurückkehrten wurde dies noch mit einer miserablen Serviceleistungen gekrönt. Obwohl die Öffnungszeit der Bar bis 22 Uhr angeschrieben war, kam der Barmitarbeiter um 21:45 Uhr mit der Rechnung und warf uns raus - mit den Worten: “Eigentlich wollte ich schon um 21 Uhr zusperren.” Auch auf Nachfrage ob wir noch Getränke als letzte Runde bekommen und die Gläser einfach stehen lassen würden, wurde wie folgt beantwortet: “Nein, ich habe die Rechnung bereits fertig gemacht.” Letztklassiger Service und deswegen kommen wir gerne wieder nach Mariazell, dann allerdings sicher in ein anderes Hotel.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Für ein 4Stern-Hotel war der Gesamtzustand enttäuschend. Das Hotel ist schon in die Jahre gekommen, das Bett ist durchgelegen usw. Deshalb ist das Preis-Leistungs-Verhältnis einfach nicht mehr stimmig! Vorallem aber das Frühstück um € 18 pro Person ist einfach nur Überteuert. Bei einem Frühstück um diesen Betrag erwartet man dann doch sehr viel mehr Auswahl (Lachs, Schinken usw.) aber leider fehl am Platz, es wurde sogar nicht mehr aufgefüllt, wenn etwas leer war - sehr schade.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Der Preis für Frühstück war absolut überteuert. Das Hotel ist leider in die Jahre gekommen- das sieht man an vielen Stellen- andererseits gibt es auch einige neue Bereiche. Es wäre schön wenn man eine einheitliche Linie sehen würde.
Stayed 1 night in Feb 2019

8/10 Good

István

Liked: Cleanliness, staff & service, room comfort
Reggeli átlagos, de ahhoz képest drága Parkolóból kevês van Szobák jók, elhelyezkedés kiválló.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
gutes Hotel, mit super Lage mitten in Mariazell, freundliches Service, aber teures Frühstück
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Direkt im Zentrum, aber mit Mängeln
Die Lage ist toll, aber das Zimmer leider schon sehr überholt. Es gab keine Duschwand bei der Badewanne und so wurde das ganze Bad nass. Die Türdichtungen sind zusammen gestückelt usw. Preis- Leistung passen einfach nicht in diesem Hotel. Wir haben am Ende ohne Frühstück mehr gezahlt, als in einem tollen 4 Stern Hotel in Wien mit Frühstück
Stayed 1 night in Aug 2018

10/10 Excellent

Miseon

Liked: Cleanliness, staff & service, room comfort
추천합니다
위치가 좋습니다. 아침 조식부페도 뛰어난 편입니다. 데스크 직원도 친절합니다. 문제가 생기면 어떻게든 해결해주시눈 모습이 감명깊었습니다 충분히추천할 가치가 있습니다 객실 수준은 그리 높진 않습니다만 다른 곳(식당 사우나 수영장)수준이 충분히 높습니다
Stayed 1 night in Jun 2018

4/10 Poor

Manfred, Wien

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel ok, Betten eine Katastrophe
Ankunft war okay. Es wurde uns der Schlüssel in die Hand gedrückt und wir mussten uns das Zimmer selbst suchen. Beim Duschen brauchte man eine dritte Hand weil für den Duschkopf keine Befestigungsmöglichkeit vorhanden war. Das schlimmste waren die Matratzen !!! Total durchgelegen das man ein Loch in der Mitte hatte. So ein Bett habe ich noch nie erlebt. Ich habe 2 Stunden geschlafen und meine Frau auch nicht mehr. Danke .NIE WIEDER.
Stayed 1 night in Jun 2018

8/10 Good

Dr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal für Bürgeralm-Skifahren !
Stayed 2 nights in Mar 2018

10/10 Excellent

August, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage
Freundlicher Empfang Eingehen auf besondere Wünsche Beantwortung von Auskünften
Stayed 4 nights in Feb 2018

8/10 Good

LORIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grato Judith
Muito bem recebidos pela recepção Um destaque especial à Sra Judith que nos ofereceu uma atenção maravilhosa À Judith nossos agradecimentos Porém, a senhora que atende no Bar não é nada prestativa, não nos deu atenção e quando presisavamos de informações, ela nada sabia. Pareceu grossa
Stayed 2 nights in Jan 2018

10/10 Excellent

Eva, NÖ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel in bester Lage
an dem Zimmer gab es nichts zu bemängeln, Frühstück war nicht inbegriffen
Stayed 1 night in Oct 2017

6/10 Okay

wulf, graz

Disliked: Property conditions & facilities, room comfort
Standards
Max 3 Sterne, Personal unfreundlich bei der Ankunft und beim Frühstück (guten Morgen- war nicht wahrzunehmen
Stayed 1 night in Aug 2017

6/10 Okay

Peter, Österreich

Disliked: Property conditions & facilities, room comfort
Mitten im Zentrum
Check in und Parkmöglichkeit top. Das Zimmer neu ausgestattet, aber für eine Suite leider mit einigen Mängeln. Ein schöner Wohnbereich mit Leseecke, aber ein Flachbildfernseher nur im Schlafzimmer mit mäßigem Bild. Leider die Sanierung im Zimmer steckengeblieben. Der Balkon sollte dringendst saniert werden, und die PVC-Sessel mit Tisch gegen annehmbares getauscht werden. Warum auf dem Balkon zwischen 2 Türen eine angerostete Trennwand steht weiß niemand. Frühstück.: Das Gebäck, bitte nebenan ist eine Bäckerei, holt frisches Gebäck und nicht dieses Aufgebackene Irgendwas.
Stayed 2 nights in Jul 2017

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Bra läge mitt i byn
Gammaldags konferenshotell, stora rum med möjlighet till att koppla två rum för en familj. Höjden på badkarskanten inget för den ovige.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Gute Lage im Zentrum aber......
.. leider nirgendwo bei der Buchung "ohne Frühstück " zu sehen somit kleine Diskussion am Anreisetag die aber gut gelöst wurde.