Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, a garden, and a lobby fireplace.
Castle And Ball by Greene King Inns offers 35 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.
This Marlborough hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Marlborough hotel also offers a garden, a fireplace in the lobby, and room service (during limited hours). Complimentary self parking is available on site.
Castle And Ball by Greene King Inns is a smoke-free property.
Castle and Ball - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Wheelchair-accessible parking available
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Restaurants on site
Castle and Ball
Guest services
Housekeeping (daily)
Business services
Meeting room
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible parking
More
1 building
3 floors
Fireplace in lobby
Smoking not allowed
Room amenities
Bathroom
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
We should mention
This property does not have elevators
Parking height restrictions apply
Property is also known as
Ball Castle
And Ball By Greene King Inns
Castle Ball Hotel
Castle Ball Hotel Marlborough
Castle Ball Marlborough
The Castle & Ball Hotel Marlborough, UK - Wiltshire
The Castle And Ball Hotel
Castle And Ball by Greene King Inns Hotel
Castle And Ball by Greene King Inns Marlborough
Castle And Ball by Greene King Inns Hotel Marlborough
Castle And Ball by Greene King Inns Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fantastic location. The hotel is in much need of a make over and a deep clean. The beds were extremely uncomfortable and the walls dirty. The staff were however really friendly and helpful.
I stay there a lot when flying into or out of Heathrow. It's very convenient. The staff are always nice and parking is good and central. Then of course, it's super convenient for the prehistoric stone circle at Avebury and also a good place for Stonehenge. If you want a modern place, this isn't for you, but if you don't mind things being 17th Century,maybe it is.
All of the staff I encountered were very friendly, helpful and professional, especially the evening waitress who was very observant, responding within seconds if I looked at her for something. Food was good too, including the veggie options and good value for money & the bar man knew his wines. It was a little worn around the edges, but it is a 300 year old building so it's like slipping on your old comfy slippers!
Brian
Stayed 3 nights in May 2025
10/10 Excellent
Margaret
May 19, 2025
Liked: Cleanliness, staff & service, room comfort
Characterful Coaching Hotel, Well situated
We enjoyed a very good stopover on the way back from Cornwall at the Castle and Ball. It has all the character of an historic inn, though this does mean there are quite a lot of steps and stairs and creaky floorboards, but the receptionist was quick to offer us help with our luggage and in fact we found our room very quiet (we were at the back, so not overlooking the High Street) as well as clean and spacious. General decor and condition ( carpets etc) not the most swish or up to date, but we prefer character to the bland sameness of chain hotels. We enjoyed our evening meal which is from the same Greene King menu we have experienced elsewhere, but offers a good choice of dishes at reasonable cost, and the clever idea of mini- desserts if you don't want a whole large one at the end of your meal
.
Parking was easy behind the hotel, and free to residents on registration at Reception. Marlborough is a lovely old town, prosperous, with some good shops along the High Street. World Heritage site, Avebury, is a short drive away.
Thoroughly recommended.
Margaret
Stayed 1 night in May 2025
10/10 Excellent
Martin
Traveled with partner
May 3, 2025
Liked: Amenities
Superb customer service at reception. This made all the difference & will ensure I stay again. A1*****
Hotel is a bit tired,furniture is shabby chic without the chic,bed was comfortable,enjoyed the bath,room was clean..Breakfast was good,Great position in the town easy to find great parking.
Mark
Stayed 1 night in Apr 2025
6/10 Okay
Verified traveler
Apr 3, 2025
Liked: Room comfort
Disliked: Cleanliness
Squeaky floor boards.
We felt the pub was old and quirky! The floor boards squeaked in the bedroom, waking partner when visiting the loo in the night!
The bathroom was very tied and we felt it needed a thorough deep clean or a modern update.
The beds were exceptionally comfortable.
Efficient helpful staff. Busy pub/restaurant with nice atmosphere. Great breakfast with good selection and range of cooked options.
Room at the back overlooking the car park was quiet and perfectly adequate for my couple of nights stay. Marlborough was a lovely town for a quick walk round with a few independent shops and cafes.
Great central location and historical buildings...that did mean creaking of floorboards and those above, but no issues when sleeping 😴. Bar and reception staff great and Wendy was an expert on running routes.
Mike
Stayed 1 night in Mar 2025
8/10 Good
Anthony
Mar 17, 2025
Liked: Cleanliness, staff & service, room comfort
Disappointing cooked breakfast
The cooked breakfast was disappointing. Cold avocado, toast made soggy by inadequately drained poached egg water. Runny egg white. Vegetarian sausage dried out and inedible. Lack of cutlery - no butter knives or teaspoons.
A comfortable, large room with a nice bathroom including shower and bath. A quiet location on the attractive Marlborough High Street with very helpful and friendly staff.
The Castle and Ball provides unpretentious and uncomplicated accommodation. My room was large but not particularly clean, the lamps flickered, there was a rim of scum around the bath and detritus from previous guests behind the table. It was noisy (expected being over a pub). Upsides were pleasant service, easy to get in and out and good food.
Sarah
Stayed 1 night in Mar 2025
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