Crowne Plaza Hotel Marlow, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Marlow, an IHG Hotel

Bar (on property)
Breakfast, lunch and dinner served
Property amenity
Exterior
Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
Fieldhouse Lane, Marlow, England, SL7 1GJ
  • Thames Path
    19 min walk
  • Glaze Restaurant
    2 min walk
  • Marlow Station
    16 min walk
  • High Wycombe (HYC-Wycombe Air Park)
    18 min drive

Room options

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Crowne Plaza Hotel Marlow, an IHG Hotel

4-star Marlow hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Crowne Plaza Hotel Marlow, an IHG Hotel offers 168 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Marlow hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 3 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quad Club Wellness & Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Crowne Plaza Hotel Marlow, an IHG Hotel features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 12938 square feet (1202 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a spa tub, and a sauna. Onsite self parking is complimentary. A total renovation of this property was completed in June 2020.

Crowne Plaza Hotel Marlow, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Glaze restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Polish, Portuguese, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Agua Cafe and Bar
  • Glaze restaurant

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Conference center (12,938 square feet of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.50 for adults and GBP 9.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children from 3-16 years old are allowed in the pool from 8-10 AM and 2:30-5:30 PM and must be accompanied by an adult. Children from 0-3 years old are not allowed in the pool.

We should mention

Pool access available from 8:00 AM to 5:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 3 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel MARLOW
Crowne Plaza MARLOW
MARLOW Crowne Plaza Hotel
Marlow Crowne Plaza
Crowne Plaza Hotel Marlow
Crowne Plaza Marlow, An Ihg
Crowne Plaza Hotel Marlow an IHG Hotel
Crowne Plaza Hotel Marlow, an IHG Hotel Hotel
Crowne Plaza Hotel Marlow, an IHG Hotel Marlow
Crowne Plaza Hotel Marlow, an IHG Hotel Hotel Marlow

Crowne Plaza Hotel Marlow, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 277 out of 533 reviews" "
Rating 8 - Good. 140 out of 533 reviews" "
Rating 6 - Okay. 48 out of 533 reviews" "
Rating 4 - Poor. 31 out of 533 reviews" "
Rating 2 - Terrible. 37 out of 533 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARGARET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel food delicious and always warm and well presented.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely hotel, staff very friendly, good food, good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lorna

Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashley

Business traveler
Stayed 1 night in Sep 2024

10/10 Excellent

Bob

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Neil

Stayed 1 night in Sep 2024

10/10 Excellent

Judi

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above & beyond to make sure my oxygen supply was put into the room as soon as we arrived. Provided a room within easy walking distance to facilities & allowed us to check in 3 hours early. There was 9 in our group & the restaurant was happy to move tables around so we could sit together. A lovely stay! Well done Crowne Plaza Marlow!
Stayed 1 night in Sep 2024

4/10 Poor

shelley

Stayed 1 night in Aug 2024

6/10 Okay

Mariam

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxed stay
Very nice relaxing stay
Stayed 3 nights in Aug 2024

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful setting on the lake
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Marlow. Nice pool. Clean. Good lounges to relax in.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good amenities, check in/out wasn't smooth
We arrived on a very busy day and had to queue to check in for app 20 min.We were checked into a room that already had occupants as we found suitcases and personal belongings in the room. That floor stank of weed. We were given another bedroom but had to wait for it to be cleaned first. My card was assigned to the 1st room and I was charged for the extra spend on that room. Still waiting for a refund despite the receptionist apologising at check out and promising to process it. I followed it up with an email to reservations yesterday hoping to get a response soon. Other than this the experience was good.
Stayed 2 nights in Aug 2024

8/10 Good

RAJ

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms large, good air con, spacious, easy parking, staff friendly. Great 1/2 hour walk into town along the river. Drinks and meals a little pricey but no different to most other big hotels. Definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good comfortable hotel on the edge of Marlow - rooms are very clean & spacious. Beds are very comfortable & excellent bathroom. We had a bar meal which was very good & reasonably priced & self service breakfast the next morning was excellent - plenty of choices we will definitely stay there again . My husband used the swimming pool which he said was very good too
Stayed 1 night in Aug 2024

10/10 Excellent

darren

Stayed 2 nights in Jun 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop over
Large room. Comfortable bed. Quiet. Friendly staff. Only a 30 minute drive to Heathrow.
Stayed 1 night in Aug 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Pleasant stay, large comfy room, well appointed...as it should be for the price.
Stayed 1 night in Aug 2024

6/10 Okay

Philip

Stayed 1 night in Aug 2024