2/10 Terrible
Barbara
Traveled with family
Aug 28, 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great but only positive thing I can say about this hotel.
The rooms were dirty, no housekeeping- 5 days after arriving I had to ask them to empty our bins, change bedding & towels.
That was the only time our bedding was changed in 14 nights. Ants all over the dining area next to drinks dispenser, shortage of cups & glasses during dining.
Bar area was filthy, limited drinks.
Staff were not very accommodating, made us feel more of a hindrance.
On our last day we were told to checkout by 12 midday, we asked for a late check out & were happy to pay the fee of 40 euros but we were told the room was not available & there was no where for us to shower before being picked up at 6pm to go the the airport.
We were also told we had to leave our luggage in the reception for 6 hours as there was no room for them to put be put in a secure area.
The hotel was empty and yet they insisted that the hotel was full. I could see housekeeping had not been to our room as we were leaving the hotel at 5.40pm, so very confused as to why we could not have kept our room until then.
I would not recommend this hotel to anyone
Barbara
Stayed 14 nights in Aug 2023