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XL Hotels - All inclusive

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Indoor pool, seasonal outdoor pool, free cabanas, pool umbrellas
Exterior
Private beach nearby, free beach shuttle, free beach cabanas
Standard Room | Balcony view
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Parking included

Explore the area

Map
Sarigerme Mah., 2077 Sok. No. 9 Ortaca, Ortaca, Mugla, 48600
  • Sarigerme Beach
    ‪17 min walk‬
  • Iztuzu Beach
    ‪34 min drive‬
  • Asi Koyu Beach
    ‪34 min drive‬
  • Dalaman (DLM-Dalaman Intl.)
    ‪21 min drive‬

Room options

View all photos for Grand Room

Grand Room | Minibar, in-room safe, soundproofing, iron/ironing board

Grand Room

  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, soundproofing, iron/ironing board

Standard Room

  • 205 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

View from property

BC Spa Hotel

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
3.8 out of 5, Good, (93)
The price is $111
per night
$124 total
includes taxes & fees
Mar 20 - Mar 21
BC Spa Hotel

About this property

XL Hotels - All inclusive

Ortaca property with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this property. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
XL Hotels - All inclusive offers 112 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
XL Hotels - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

This Ortaca property has its very own private beach. In addition to a full-service spa, XL Hotels - All inclusive features an indoor pool and a sauna. The property offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

2 meeting rooms are available. This Art Deco property also offers a seasonal outdoor pool, a fitness center, and spa services. Guests can use the indoor pool and outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in January 2021.

XL Hotels - All inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM. A complimentary manager's reception is offered each day.
Panorama Restoran - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Garden Restoran - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Garden Restoran
  • Panorama Restoran

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Tennis
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Mosquito nets
  • Renovated entire property - January 2021

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 1 and April 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 15 and younger are not allowed at this property; All guests older than 15 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Clothing is optional at this property
The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 7:00 PM
Children 15 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

XL HOTELS
XL Hotels All inclusive
Xl Hotels Inclusive Inclusive
XL Hotels - All inclusive Ortaca
Castle Resort Spa Hotel All Inclusive
XL Hotels - All inclusive All-inclusive property
XL Hotels - All inclusive All-inclusive property Ortaca

XL Hotels - All inclusive Reviews

Reviews

6.4
Rating 10 - Excellent. 10 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 6 out of 39 reviews
Rating 2 - Terrible. 8 out of 39 reviews

6.0/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Ersin

Traveled with family
Disliked: Cleanliness
The view of the hotel is amazing. The staff are great.. but I still won't go there again... the food is very poor and unsuccessful. no flavor. The bad smell of the dessert I bought is still in my nose.
Stayed 2 nights in Oct 2024

2/10 Terrible

Jarad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This may be one of the worst hotels I've stayed at in my life. It feels like some guy bought a hotel out of bankruptcy, had no idea how to run a hotel, then decided to cut corners to make the math work. Property is ok to decent, but the rooms are abysmal. Also, I paid both on hotels.com and at the property (a full additional night for some unknown reason). Rooms need a 100% makeover. They feel like a mix of a motel and your grandmother's bedroom from 1955. Also, there were at least 3 people trying to get their money back in the 11 hours that I was there. Only needed a place to stay for night on way to Bodrum
Stayed 1 night in Aug 2024

4/10 Poor

Esra

Stayed 2 nights in Jul 2024

10/10 Excellent

MESUT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

mustafa umut

Stayed 1 night in Oct 2023

8/10 Good

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent rooms, impressive facade, grounds, pool and views wonderful. Given this we were surprised at the state of the sunbeds and some of the other furniture, even more so by the unavailability of the Internet anywhere except at reception. It was sometimes hard to escape the incessant music, particularly frustrating when you want to appreciate the wonderful views and the sounds of nature. Some of the staff were excellent, notably in the restaurant, and at reception, but the younger ones in particular seemed to be a lot more interested in their phones and chatting to each other than the clientele.
Stayed 3 nights in Sep 2023

8/10 Good

Biser Vurov

Business traveler
Good
Good hotel, in restaurant is not so clean at all.
Stayed 4 nights in Sep 2023

2/10 Terrible

Isabel

Traveled with family
Disliked: Cleanliness, amenities
The food was disgusting made me sick then we was literally 2 mins late for snacks they refused to do us chips so we had to go pay for food down the roads pool near dinning area was dirty
Stayed 2 nights in Sep 2023

2/10 Terrible

Ghandi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at this hotel was far from enjoyable. Despite receiving confirmation of an early check-in, our room was not ready upon arrival. The frustration began when we encountered the night staff who seemed to have no command of English, making communication virtually impossible. As a result, they provided us with a temporary room that left much to be desired. Unfortunately, our disappointment didn't end there. The following morning, our experience took a nosedive at breakfast. The food served was well below our expectations, with tasteless and unappetizing options that left us regretting our decision to dine at the hotel. All in all, this stay was marred by a lack of communication, a substandard room, and an unimpressive breakfast experience. We expected much more from this hotel and hope that these issues can be addressed for future guests.
Stayed 2 nights in Sep 2023

8/10 Good

Dolores

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Dilek

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad
Stayed 4 nights in Jun 2022

10/10 Excellent

Asia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband stayed in the hotel for 1 week. Amazing hotel with great panoramic views of mountain and ocean! In fact the hotel is on a mountain which is very rare, truly stunning and great for pictures. Everton the hotel are so friendly I can’t say one bad thing about the hotel it was just beautiful. The best thing for us was the two dogs Tina and Gorgey so lovely! We will definitely come back to this hotel for sure.
Stayed 7 nights in May 2022

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities
Very very poor
Let’s start with the good points Freshly decorated room only let down was an old toilet left in situ. Nice views of the sea and mountains. Nice pool area although sun beds broken and old Staff friendly Cleanliness of hotel was good. BAD POINTS Had to go looking for food. Panoramic bar was supposed to be open for snacks and drinks this was never manned until I complained and even then there was no snacks. Main bar served drinks. I asked for a lager and a wine and we received half a glass of both each. Food was overall poor. Evening meal was chicken turkey or meatballs with chips rice and salad. Lunch next day was chicken turkey or meatballs!!! Breakfast no fruit on offer no yoghurts selection was eggs salami salad cornflakes and bread. Complained to manager asked for refund but was not interested just told me all places now open Private beach disappointing we were embarrassed to sit next to another all inclusive due to the broken beds and umbrellas. The snack bar was an old run down shack again that was never open for drinks or snacks. We promptly left. Overall we stayed for 24hours out of our 3 night all inclusive break. Couldn’t take anymore of the poor quality and as for all inclusive that is a complete joke!!! General manager needs to up his game if he wants the customers to come to this hotel. It is a shame really as this could be a nice place. There was more but have ran out of characters
Opening times for refreshments Beach bar never open Panoramic bar also closed and when opened the next day still did not serve snacks
Bus shuttle to run down area of beach
Stayed 3 nights in May 2022

10/10 Excellent

Mehtap

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022

8/10 Good

Deniz

Stayed 2 nights in Apr 2022

10/10 Excellent

Birand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyat performans olarak gayet iyi, denize mesafesi yürümeyi sevenler için ideal. Yemekler ve odalar ortalama üstü
Stayed 2 nights in Apr 2022

6/10 Okay

Kenan

Stayed 1 night in Apr 2022

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

2/10 Terrible

Pawel

Stayed 1 night in Oct 2021

8/10 Good

Gabriel

Stayed 1 night in Sep 2021

4/10 Poor

Sergey

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid by all costs. The hotel is like time machine. Everything is outdated and time-worn, interiors are gaudy and the property on the hole is in unsanitary condition. I don't know how this type of business can exist in 2021. P.S. It's not adult only cause you can actually see kids running and screaming by the pool.
Stayed 4 nights in Aug 2021

8/10 Good

Alptekin

Stayed 2 nights in Jul 2021

4/10 Poor

ÖNDER

Stayed 1 night in Jul 2021

2/10 Terrible

Eyüp Erkan

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Güzide

Stayed 1 night in Sep 2024