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Dolphin Apart & Hotel

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December 2024
January 2025

Photo gallery for Dolphin Apart & Hotel

Balcony
Duplex | Balcony
Duplex | Private kitchen | Stovetop, coffee/tea maker, electric kettle
Front of property
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Pool

Explore the area

Map
Sarigerme Center 414, Ortaca, Mugla, 48600
  • Sarigerme Beach
    19 min walk
  • Mavi Dalis
    6 min drive
  • Aegean Restaurant
    1 min walk
  • Dalaman (DLM-Dalaman Intl.)
    24 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 260 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Double or Twin Room

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Duplex

  • 800 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed

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About this property

Dolphin Apart & Hotel

Ortaca hotel with restaurant
An outdoor pool, a restaurant, and a nightclub are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Dolphin Apart & Hotel offers 31 accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with single sofa beds. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dolphin Apart & Hotel features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This Ortaca hotel also offers a nightclub, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking and uncovered valet parking are available on site.

Dolphin Apart & Hotel has designated areas for smoking.

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, German, Russian, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Library
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
The seasonal pool will be open from April 01 to November 10
No pets and no service animals are allowed at this property

Property is also known as

Dolphin Apart Hotel Ortaca
Dolphin Apart Ortaca
Dolphin Apart Hotel
Dolphin Apart & Hotel Hotel
Dolphin Apart & Hotel Ortaca
Dolphin Apart & Hotel Hotel Ortaca

Dolphin Apart & Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 76 reviews" "
Rating 8 - Good. 24 out of 76 reviews" "
Rating 6 - Okay. 14 out of 76 reviews" "
Rating 4 - Poor. 3 out of 76 reviews" "
Rating 2 - Terrible. 7 out of 76 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Kelly ann

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Area fantastic. Pool beautiful. Good location. Room was not very clean. There for 1 week no clean Asking for fresh towels and toilet roll every other day. Breakfast was ok
Stayed 7 nights in Sep 2024

2/10 Terrible

Natalie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was given away even tho it was paid for before we got there. We were then taken to a villa in the middle of nowhere with no WiFi or any water etc the owner said he would send the WiFi code to me but didn't. We was then take to a hotel called the sarigreme inn which we never booked to be woken up by the receptionist every couple of hours and the cleaners were slamming doors early in the morning. The breakfast was crap not 1 member of staff spoke English so when it comes to reporting my cigarettes being stolen they didn't understand. The room was not cleanerd we could not walk around bare foot as it made our feet black. The bedding was not changed the whole week we also had to ask for clean towels, toilet roll and coffee. What I would like to know is why a bloke was going into our bedroom when he wasn't doing anything in there.
Stayed 8 nights in Aug 2024

8/10 Good

Gill

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Moderate
Found somebodies old receipts in the bedside drawer, funny smell from bathroom drain room 511. Sure i was stuck up in the attic room just because i'd booked through Hotels.com and this isnt the first time ive been given an inferior room in hotels, foam party in bar below went on until 1am. Breakfast not overly exciting, no fried eggs or omlette, no toast machine or fresh juice.
Stayed 1 night in Jul 2024

10/10 Excellent

SUSSAN

Stayed 1 night in Jun 2024

10/10 Excellent

SUSSAN

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

SUSSAN

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Shaun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy health hazard
The room had black mold all over the wall, there was limescale on the tap handles (I didn’t think that was possible) and there was blood on the bed sheet. Needless to say I checked back out 5 minutes later and stayed elsewhere.
Stayed 1 night in Jun 2024

8/10 Good

NOKUTHULA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in.
Stayed 7 nights in Apr 2024

6/10 Okay

Amparo G.

Stayed 3 nights in Mar 2024

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 4 nights in Nov 2023

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid!
A tired looking hotel very near the centre of Sarigerme village. Cleaning was very ad hoc to the point of almost being non-existent. No facilities, but the supermarkets, bars and restaurants are very close. Staff are noticably uninterested and ignorant.
Stayed 10 nights in Sep 2023

6/10 Okay

Laura

Disliked: Cleanliness
I chose this hotel due to good reviews and location, as I was a lone female traveller, I was disappointed. I arrived at 1.30am and was told that the room wasn’t ready, it was being cleaned. I waited 10 minutes and went up to the room on the 3rd floor. The room wasn’t clean, there was a water bottle lid on the side, the bathroom bin was full of rubbish, hair in the bathroom sink and the bedding wasn’t clean. I told the receptionist the following morning, who promised to get it sorted. Luckily, I was in the room when the housekeepers came and they were surprised that I asked them to clean and change the bedding, obviously, my message hadn’t been passed on. The bedding was changed, the bin emptied and I was given clean towels. This was the only time in 5 days that the room was thoroughly cleaned, bedding changed or clean towels. I had issues with the toilet 2 days in a row, which weren’t immediately fixed. The room was small, although fine for 1 person, it had half a wardrobe next to a slopping wall, which I hit my head on every time I went to get my clothes!
Stayed 6 nights in Sep 2023

10/10 Excellent

oznur

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Dia

Disliked: Staff & service, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Jun 2023

8/10 Good

Lior

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, on the main street but quiet. Clean and new rooms. Wifi is weak
Stayed 1 night in Oct 2022

2/10 Terrible

Shehadeh

Stayed 1 night in Sep 2022

10/10 Excellent

Tracey

Stayed 6 nights in Sep 2022

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

10/10 Excellent

shamis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 14 nights in Aug 2022

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Anthea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but for the price, can't beat it. Friendly staff and breakfast was okay. Stayed for one night to be close to Dalaman airport. Can use updating but again, for the price, it's just fine.
Stayed 1 night in Apr 2022

10/10 Excellent

Abdikarim haji

Stayed 2 nights in Oct 2021

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2019