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Kervansaray Marmaris Hotel & Aparts

3.5 star property

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Photo gallery for Kervansaray Marmaris Hotel & Aparts

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Aerial view
View from room
Aerial view
Lobby sitting area

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • On private beach
  • Gym
  • Room service

Explore the area

Map
Merkez Mh 19 Sk No 55, Armutalan, Marmaris, Mugla, 48700
  • Aqua Dream Water Park
    ‪16 min walk‬
  • Ahu Hetman Hospital
    ‪18 min walk‬
  • Atlantis Marmaris Water Park
    ‪2 min drive‬
  • Marmaris (QRQ)
    ‪9 min drive‬

Room options

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Exterior

House of Marmaris

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Outdoor Space
4.5 out of 5, Wonderful, (78)
The price is $54
per night
$66 total
includes taxes & fees
Mar 7 - Mar 8
House of Marmaris

About this property

Kervansaray Marmaris Hotel & Aparts

3.5-star hotel in Marmaris City Center
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Kervansaray Marmaris Hotel & Aparts offers 220 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Marmaris hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Kervansaray Marmaris Hotel & Aparts like a complimentary children's club, an outdoor pool, and an indoor pool.

Guests can enjoy a complimentary breakfast each morning. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers a children's pool, a sauna, and a fitness center.

Kervansaray Marmaris Hotel & Aparts has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • In-room safe fee: TRY 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Aparts
Kervansaray Aparts
Kervansaray Hotel & Aparts
Kervansaray Hotel Marmaris
Kervansaray Marmaris Aparts
Kervansaray Marmaris Hotel
Kervansaray Marmaris Hotel & Aparts
Kervansaray Marmaris Hotel Aparts
Kervansaray Marmaris Hotel Aparts All Inclusive
Kervansaray Hotel Aparts All Inclusive
Kervansaray Marmaris Aparts All Inclusive
Kervansaray Aparts All Inclusive
Kervansaray Marmaris Hotel & Aparts - All Inclusive Marmaris
Kervansaray Marmaris Hotel Aparts
Kervansaray Aparts Inclusive

Kervansaray Marmaris Hotel & Aparts Reviews

Reviews

6.6
Rating 10 - Excellent. 13 out of 57 reviews
Rating 8 - Good. 15 out of 57 reviews
Rating 6 - Okay. 10 out of 57 reviews
Rating 4 - Poor. 11 out of 57 reviews
Rating 2 - Terrible. 8 out of 57 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to even start. They're running on a strict budget therefore dont expect much from this hotel. You need to pay to use the safe in your room, you need to pay to have wifi in your room and the food in the restaurant looks like dog food. The rooms barely get a decent clean due to the fact that theres only 1 or 2 people cleaning the whole hotel. Pay a little extra and go somewhere else!!!
Stayed 2 nights in Sep 2019

4/10 Poor

Julie

Disliked: Staff & service, property conditions & facilities
Honest review
Arrived to meet family who had already been at hotel for 10 days. ROOMS..very spacious. Lots of storage. Double bed .single bed and large single sofa bed . Cleanliness of room was a bit slapdash and some plugs hanging off wall.good size balcony overlooking the cemetery. FOOD..food was extremely repetitive and not very warm . Burgers and chips at the snack bar were normally cold . ENTERTAINMENT .was very good and could not fault it . DRINKS..although it appeared most of the time only on member of staff on duty we never had to wait long for a drink although I'm sure this wouldn't be the case in height of season. STAFF .with the exception of a couple of staff I have never in 17 years of coming to Turkey met such rude staff. I know its end of season but no excuse. The price was extremely cheap so we were not expecting anything special from this hotel but was still disappointed
Stayed 2 nights in Sep 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The hotel was excellent, the staff were pleasant and helpful and the food was good, typical Turkish all inclusive food. Our room was very large, containing three beds, the bathroom was clean and very well equipped with shower gel, shampoo, clean towels etc. At night there was entertainment for the children staying there and also some fairly good entertainment for families in general. The site of the hotel is a long way from the sea front but that is easily accessible via local dolmus buses which regularly pass right past the entrance to the hotel. Our room backed on to a forest of pine trees which we found very quiet and peaceful. The only downside to our stay, which was in no way a reflection on the hotel itself, was the appalling conduct of some of the guests in the hotel, ranging from loud banging and shouting at 5 a.m. from a room opposite ours during which security staff had to be called who threatened to call the police to the individuals involved, and another guest actually throwing food over one of the chefs because he wanted his food hotter. Also, some of the behaviour around the bar at night, especially near to closing time, was atrocious, but again this was no reflection on the hotel itself. All incidents were dealt with in a professional manner by the staff of the hotel and restaurant. Other than that we really enjoyed our stay and would definitely return.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean & nice hotel..but everyday they do thesame food ... it’s better stay max 2 days ..
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was good but the swimming pool I didn’t like because everyone reserves a chair by just putting a towel and goes swimming for hours or one person reserve 4 chairs while they all have a turn in the pool for the whole day. Thier should be staff to keep and eye out if your not using the chair ,you should only be allowed to reserve it for an hour. The food was good not bad and overall everything was good. Swimming part was unfair .
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
photos didnt do the hotel justice it is beautiful dont go with the pictures it is a beautiful hotel loved our stay staff good food good overall excellent!
Stayed 7 nights in Aug 2019

10/10 Excellent

Fawad, Islamabad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an amazing lively place, highly recommended for all age groups, best place in my view in Marmaris
Stayed 2 nights in Jun 2019

4/10 Poor

Charoula

Disliked: Cleanliness, staff & service
Very dirty hotel
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool and the slides were great. Food was available all the time, staff were helpful and everyone spoke English. Food was not especially good but there was always something to eat. Salads were fresh and there was plenty of options. Property was clean although you have to be careful when choosing a plate since not all of those were ok. Pool was clean even though it was full all the time. There were a lot of British families and all prices were announced in pounds. That was confusing. Also we got the hotel rules when we checked in to the hotel. It was sad to see that it is not clear for all guests that you are not supposed to physically or verbally abuse staff or other guests. Another rule I taught was surprising was that you are not allowed to throw stuff from upstairs to the reception. Seriously? How often has this happened that it had to be made into a rule? During our stay we did not witness any of that though, so no worries of drunk obnoxious people ruining your holiday. The hotel is quite far from the beach but the hotel has a transportation for free. Taxi is also down the road and quite affordable. I chose to walk most of the time, it only takes 20-40min to get closer to beach or center. Dolmus is also driving from almost next to the hotel.
Stayed 4 nights in Jun 2019

4/10 Poor

Sebiha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leshhh
The hotels food is very bad the hotel is very old
Stayed 2 nights in Sep 2018

8/10 Good

Steve, Ipswick, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday
Holiday was good for the price that was paid, you should always expect that things are always different when you go to foreign you go on a foreign venture, i personally believe that they could improve on the food and have more traditional food from turkey after all i went to turkey to experience their food and culture, i understand from other users that have been there before that this has changed since new owners have taken over, but i will go back again Regards Steve
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Aug 2018

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities
26.9.17 hotel
Nice place too far out of town. The main area a bus ride away to get to. Food totally unacceptable no think nice just bland food. The WiFi only works in reception not in rooms. A nice bar about 300mts away with food and music and Wi-Fi
Stayed 1 night in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
We have booked all inclusive holidays many times in Turkey and we're very impressed. This was the first time that we booked via Expedia and were very disappointed. The room was a good size but the facilities were very poor. The hotel needs a complete overhaul. The food was awful and some of the meats uncooked. A telling feature was that the food health certificate was 5 years out of date. It might have been a good hotel when they achieved their certifications but the standards have not been maintained. I would not recommend this hotel.
Stayed 5 nights in Jul 2017

6/10 Okay

lacy

Liked: Cleanliness, room comfort
Family holiday
Stayed here with my children on my own. Cheap hotel not a lot of choice food wise however you pay for what you get. Room is lovely and comfortable. Met some great people who made the experience a good one.

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Gd location, Natural views and close to city centr
-Cleanliness is a worry: they can afford better cleaning levels to rooms - Food quality: average, they can provide better quality also. Snaks at the pool is very good. - good for family holiday -

8/10 Good

Imran, London

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Kervansaray hotel
The staff were amazing in particular our rep yildre and front office staff Mert made our stay extra special and close to heart. If we go back there it would be cause of them two. However the wifi in the hotel is absolutely shockingly terrible even once we purchased the enhanced wifi package. Also the food was really bad and bland and very repetitive which didn't cater for the wider people who went and stayed there. This feeling about the food was mutual amongst other customers who resided in the hotel.

10/10 Excellent

Oana, Birmingham

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel with a beautiful view
Me and my partner stayed at this hotel from the end of May until 6th of June. Everything was nice and clean, the room was huge for 2 people, with a big balcony and a view of the mountains. The food was great and plenty, with a variety of international and local dishes. Every night we had a different show from their entertainment staff. The pool was nice, clean and there was a snack bar opened all day, with a lot of activities and fun things. The worst thing was the wi-fi and the private beach. We had all inclusive so the internet was free but even if you paid for it you would get a weak and very slow internet connection. Overall, our holiday was great and we had an amazing time.

8/10 Good

Cityboyco, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimal negatives Lots of positives
Hotel is extremely clean and well kept, new and simple design. To be honest the only down falls were the WIFI and on some days the food apart from that I had a great time. lets put it this way, if the WIFI worked and didn't keep dropping regardless were you was in the hotel I would be rating this hotel 5* based on location, rooms, staff and cost.

10/10 Excellent

Seda, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
I can only think of nice things to say about Kervansaray hotel. Great facilities, location, staff , entertainment and beautiful food. Would go back

8/10 Good

Anonymous

Liked: Room comfort
Disliked: Cleanliness
good family escape
I experienced other kervanseray hotels (bursa termal)and they were very good ,this kervanseray marmaris doesn't match with the others specially in room service and cleanness . they don't change the bed covers only once every 4 days and sometimes more , the soap and shampoo and towels are not provided regularly sometimes we had to take it from the reception . we had spots on the floor in the room as we entered it the first days and these spots remained until we left regardless our demands to clean it .

10/10 Excellent

Abdurrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey güzeldi. Tercih edilmelidir
Genel olarak çok beğendik. Herşey gayet güzeldi. Küçük sürpriz yaparak odamiza bir şarap ve meyve eklemeleri ayrıca ince bir davranışti. Herhangi balayi vs belirtmememize rağmen. Supriz güzeldi. Animasyonlar bekletilerimizin üzerindeydi. Teşekkür ederim
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Yemekler ve Internet
Yemekler ve özellikle tatlılar çok kötü, temizlik standart, odalar gayet geniş ve ferah. En kötü yönü ise lobi hariç ücretsiz wi-fi olmaması.
Stayed 2 nights in Sep 2019