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2Ciels Boutique Hotel & SPA

4.0 star property

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Photo gallery for 2Ciels Boutique Hotel & SPA

2 outdoor pools
Lobby
Room (Charme) | Premium bedding, pillowtop beds, minibar, in-room safe
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
Street Oued El Makhazine, Corner Imam Chafai, Gueliz, Marrakech, 40000
  • Marrakech Plaza
    ‪5 min walk‬
  • Carré Eden Shopping Center
    ‪9 min walk‬
  • Palais des Congrès
    ‪12 min walk‬
  • Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Charme)

Room (Charme) | Premium bedding, pillowtop beds, minibar, in-room safe

Room (Charme)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Suite

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Prestige)

Suite (Prestige) | Living area | 48-inch flat-screen TV with satellite channels, TV

Suite (Prestige)

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

2Ciels Boutique Hotel & SPA

4-star hotel in Gueliz
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar, and 2 coffee shops/cafes are onsite.
2Ciels Boutique Hotel & SPA offers 85 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries. This Marrakech hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
Rituals has 4 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
2Ciels Boutique Hotel & SPA features a full-service spa, 2 outdoor swimming pools, a sauna, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Art Deco hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, the property provides an area shuttle within 5.00 km and an airport shuttle (available 24 hours).

2Ciels Boutique Hotel & SPA has designated areas for smoking.

A complimentary buffet breakfast is served between 7:00 AM and 10:30 AM on weekdays. An additional breakfast (subject to charges) is served daily. A complimentary manager's reception is offered each day.
Le Patron de la Mer - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Le Club Bar - This bar specializes in Mediterranean cuisine. Open daily.
Lola SkyLounge - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 5 km

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Le Club Bar
  • Le Patron de la Mer
  • Lola SkyLounge

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Library
  • Sauna

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 28.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per day
  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 28 per vehicle
  • Rollaway bed fee: EUR 28.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

2Ciels Hotel Boutique Marrakech
2Ciels Boutique Marrakech
2Ciels Boutique
2Ciels Boutique Hotel Marrakech
2Ciels Boutique Hotel
2Ciels Hotel Boutique
2Ciels Boutique Hotel SPA
2Ciels Hotel Marrakech
2ciels & Spa Marrakech
2Ciels Boutique Hotel & SPA Hotel
2Ciels Boutique Hotel & SPA Marrakech
2Ciels Boutique Hotel & SPA Hotel Marrakech

2Ciels Boutique Hotel & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 546 out of 826 reviews
Rating 8 - Good. 215 out of 826 reviews
Rating 6 - Okay. 35 out of 826 reviews
Rating 4 - Poor. 13 out of 826 reviews
Rating 2 - Terrible. 17 out of 826 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly wonderful
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

xinjun

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Aug 2024

10/10 Excellent

Daniele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful with lovely pool areas and a fun rooftop bar. The best part of the hotel was the noally spa. Amazing service and very good prices 10/10
Stayed 1 night in Oct 2024

10/10 Excellent

Darcy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the rooftop pool and bar. The Patron restaurant was lovely with great food at a reasonable price. The staff was attentive and the room was large and comfortable. Convenient location near restaurants, stores, a few attractions. Overall a great stay and we highly recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven, carlsbad

Stayed 1 night in Oct 2024

6/10 Okay

nicole

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Mohammad

Liked: Cleanliness
Good value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a long weekend, wanting a pool area on the sun, good dining options and with easy access to the old town plus spa facilities and this hotel did not disappoint. The roof bar was fabulous, with great food and service and ideal for relaxing by the pool after a day of sightseeing. Breakfast was great as well. The food in the restaurant was excellent, service on that night though was particularly slow for no apparent reason. We had a large triple room, ideal for us with ample room. Would definately go back here.
Stayed 3 nights in Sep 2024

10/10 Excellent

ibrahim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Book again next holiday
Stayed 7 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Pay the extra and get a suite on floor 4 or 5. Severe odor problem on lower floors. Paid an extra $100 to get upgraded. WELL WORTH IT!
Stayed 2 nights in Sep 2024

10/10 Excellent

xinjun

Stayed 1 night in Aug 2024

8/10 Good

srivatsa

Stayed 1 night in Sep 2024

10/10 Excellent

Magali

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mostafa

Stayed 2 nights in Aug 2024

10/10 Excellent

pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Choice
Very good location, and can take the bus from the airport. Very spacious rooms and a Mooccan specialties included in breakfast. Helpful staff. We will go back
Stayed 3 nights in Apr 2024

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed Somewhat! 50/50 Good and Bad!!
2 Ciels has always been one of my favorite hotels in Marrekesh. It is still very lovely, the staff is very friendly, the breakfast is excellent and the rooms are very comfortable. Unfortunately, this time was not as pleasant for me. The dinner I ordered on the rooftop bar was not very good. As I was leaving to head to the airport at 4:30am, I learned from the receptionist that no one ordered my private car that I had had already paid for. I had to take a taxi to the airport and that never happens when I’m in Marrekesh. I always have a private car with my own driver . Not sure what happened this time, but apparently there was no attention paid to this request. I even confirmed the time I wanted to be picked up but it was as if I never ordered a car at all. I am pretty sure I’ll stay at 2 Ciels again, but this last visit was a little disappointing. Very rarely do I go into such a details about my stay at a hotel, but I thought it was important to express how I felt this time. Customer service key, and guests should never feel disappointed when they stay at a hotel as nice as 2 Ciels. Do better!
Stayed 2 nights in Aug 2024

4/10 Poor

JOSEFINA

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great service, staff is always smiling and willing to assist. Restaurant is beautiful, food was ok but great cocktails. I arrived Tuesday night, by Wedbesday afternoon my room started to smell "funny". Woke up at around 5am with worst sewer smell. Called the front desk and thwy offered the room next door which didnt smell fresh but compared to the previous room, it was good. Friday at around the same time I wake up with the same horrible smell. The front desk changed my room to the 1st floor from the 4th floor. This room didnt smell but it was smalled than the previous room and no balcony. Felt like I got downgraded. The water in rooftop pool was not clean and you could see white particles in the water along with dries bird poop around the area (I understand the birds cannot be controlles but sanitizing the area in a daily basis is doable. The sitting options in the rooftop terrace are stained, doesnt look good at all. First floor pool had clean water but same issue with the bird poop along with tiles missing from the stairs in the wated which makes it kind of a danger as you could get cut in your feet.
Stayed 4 nights in Aug 2024

10/10 Excellent

xinjun

Stayed 1 night in Jul 2024

10/10 Excellent

Garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities
Stayed 4 nights in Jun 2024

10/10 Excellent

Shauna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel - a must stay in Marrakesh
Absolutely brilliant stay - incredible hotel from start to finish. The staff could not have been more lovely, food was ace and the rooftop pool and bar was a lifesaver in the heat - photos don’t do it justice, would highly recommend!
Stayed 3 nights in Jul 2024

8/10 Good

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast and amazingly friendly staff ready to make you feel at home at every turn!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ihssane

Stayed 4 nights in Jul 2024

8/10 Good

Saima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicr, convenient hotel
Stayed 3 nights in Jun 2024