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Appart hotel MOUNA

3.5 star property

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Photo gallery for Appart hotel MOUNA

Body treatments, body wraps, body scrubs, facials, 1 treatment room
Lobby sitting area
Lunch and dinner served, Moroccan cuisine
Outdoor wedding area
Superior Apartment, 1 Bedroom | Living area | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
7, Avenue Yaacoub El Mansour, Marrakech, 40000
  • Carré Eden Shopping Center
    ‪6 min walk‬
  • Marrakech Plaza
    ‪6 min walk‬
  • Yves Saint Laurent Museum
    ‪12 min walk‬
  • Marrakech (RAK-Menara)
    ‪14 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms, Balcony, City View (4 persons)

Premium bedding, in-room safe, blackout drapes, soundproofing

Family Apartment, 2 Bedrooms, Balcony, City View (4 persons)

  • 958 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Apartment, 1 Bedroom, Balcony, City View (4 persons)

Premium bedding, in-room safe, blackout drapes, soundproofing

Luxury Apartment, 1 Bedroom, Balcony, City View (4 persons)

  • 743 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Balcony, City View (6 persons)

Premium bedding, in-room safe, blackout drapes, soundproofing

Family Apartment, 2 Bedrooms, Balcony, City View (6 persons)

  • 958 sq ft
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Apartment, 1 Bedroom

  • 603 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Balcony, City View (2 persons)

Premium bedding, in-room safe, blackout drapes, soundproofing

Luxury Apartment, 1 Bedroom, Balcony, City View (2 persons)

  • 743 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Appart hotel MOUNA

3.5-star aparthotel in Gueliz
This aparthotel features a full-service spa, a restaurant, and a steam room. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms, and concierge services. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences like a sofa bed and a coffee/tea maker, and other amenities include room service and premium bedding.
Appart hotel MOUNA offers 20 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a steam room.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments.
The aparthotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Appart hotel MOUNA features a full-service spa and a steam room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Marrakech aparthotel also offers spa services, a terrace, and tour/ticket assistance.

Appart hotel MOUNA has designated areas for smoking.

Onsite venue - This restaurant specializes in Moroccan cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Pool/Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Massage
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 3 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Terrace

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Hair salon
  • Housekeeping (daily)
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (roundtrip)
  • Nearby parking fee: EUR 3 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Résidence MOUNA Marrakech
Appart hotel MOUNA Marrakech
Appart MOUNA Marrakech
Appart MOUNA
Appart hotel MOUNA Marrakech
Appart hotel MOUNA Aparthotel
Appart hotel MOUNA Aparthotel Marrakech

Appart hotel MOUNA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 88 out of 161 reviews
Rating 8 - Good. 56 out of 161 reviews
Rating 6 - Okay. 9 out of 161 reviews
Rating 4 - Poor. 5 out of 161 reviews
Rating 2 - Terrible. 3 out of 161 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, room comfort
Basic but roomy apartment. Noisy road at the front
A nice roomy apartment with good facilties. Breakfast can be bought at it's own cafe. Our first room with a balcony was OK but overlooked a busy and noisy road. We had to swap halfway through our stay when a terrible smell of drains filled the room. No problem swapping immediately and the new apartment was at the back. No balcony, but much quieter.
Stayed 6 nights in Nov 2024

4/10 Poor

Nozm, Springfield Gardens

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is outdated in this place nothing here is luxury like the name says, door keycards don’t work tv outdated wifi is the worst I have ever seen, the pots and pans wow , no iron also bring ur own. Its a good location but i guess owners don’t care about maintaining the property
Stayed 5 nights in Oct 2024

10/10 Excellent

Allarakhi Liacatali

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

C

Traveled with family
Liked: Cleanliness, room comfort
Clean spaces Friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Gracia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was so discussing about this property because it's was really dirty and very old this place is nothing like in the pictures they didn't have a microwave to warm up the food , no water no soap everything was terrible!!!! I want a refund
Stayed 1 night in Oct 2024

8/10 Good

Amber

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice stay!
Stayed 4 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Zack

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Abdelrahman

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice receptionists Clean place AC in bedroom and living room. Toilet is clean. Area around place is good and there are local supermarkets. Also cafes and restaurants nearby. Local tax can be paid in dirhams too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Reema

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Khalid

Traveled with family
Liked: Cleanliness, room comfort
Overall a descent place
Positive points: - Well localised - Clean - Friendly staff - well equipped - Toiletries and nice towels Negative side : - Building and lift a bit outdated - Noisy Air conditioning - No easy access for wheelchair, pushchair or heavy suitcases
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very nice hotel, close to attractions. Very good for the family, as you get living area and kitchen area. Kids enjoyed the WiFi and living space. Staff at the hotel are very helpful, breakfast was enjoyable
Stayed 6 nights in Aug 2024

8/10 Good

Laura

Stayed 1 night in Jun 2024

2/10 Terrible

Luis

Liked: Cleanliness, room comfort
No support privided in a SOS situation
The hotel apartment is in a good location although not many restaurants or shops close. I got sick last day and requested help from a friend as i couldn't walk alone. The hotel refused a friend to enter so had to check out 1 day earlier. They were not benevolent at all with my situation.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sheraz

Liked: Cleanliness, property conditions & facilities
I have always stayed here very good
Stayed 9 nights in May 2024

10/10 Excellent

LUCY

Liked: Cleanliness, amenities, property conditions & facilities
I would return to this apartment if I ever go back to Marrakesh. The apartment has everything you need and in good condition. Compared to other places I stayed in Morocco, this apartment was in much better condition and better furnished than the others. The location is very convenient, a short walk from the YSL Garden. I had breakfast included but the options in the neighbouring cafe looked rubbish so I didn't order. Bed and shower were the best I found in Morocco on this 2 week trip.
Stayed 3 nights in Jun 2024

8/10 Good

Madeha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, room comfort
Amazing hotel
Amazing hotel. The staff are a credit to the hotel
Stayed 2 nights in May 2024

8/10 Good

Hungkei

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Mahboob

Liked: Cleanliness, amenities, property conditions & facilities
Safe and friendly atmosphere
Stayed 4 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities
Friendly and helpful staff at reception, cafe next door and housekeeping. We were able to communicate primarily in English, went the extra mile when I gave the wrong info for shuttle pickup. Shower area could use a ledge for soaps etc - kitchen could use some dishcloths.
Stayed 4 nights in Apr 2024

10/10 Excellent

Megha

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Giacomo

Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Janelle

Traveled with family
Liked: Cleanliness, room comfort
Practical accommodation
Very helpful and friendly staff. Spacious apartment, walking distance to shops and restaurants.
Stayed 1 night in Mar 2024