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Diwane Hotel & Spa Marrakech

4.0 star property

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Photo gallery for Diwane Hotel & Spa Marrakech

Outdoor pool, sun loungers
Lobby sitting area
Front of property - evening/night
Deluxe Double or Twin Room, 1 Bedroom, Courtyard View | Terrace/patio
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast included
  • Room service
  • Spa

Explore the area

Map
24 Rue Yougoslavie - Gueliz, Marrakech, Marrakech, 40000
  • Carré Eden Shopping Center
    ‪4 min walk‬
  • Marrakech Plaza
    ‪10 min walk‬
  • Palais des Congrès
    ‪20 min walk‬
  • Marrakech (RAK-Menara)
    ‪16 min drive‬

Room options

View all photos for Executive Room

Executive Room | In-room safe, individually decorated, blackout drapes, soundproofing

Executive Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room

In-room safe, individually decorated, blackout drapes, soundproofing

Standard Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Courtyard View

Deluxe Double or Twin Room, 1 Bedroom, Courtyard View | In-room safe, individually decorated, blackout drapes, soundproofing

Deluxe Double or Twin Room, 1 Bedroom, Courtyard View

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, blackout drapes, soundproofing

Family Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, City View

Deluxe Double or Twin Room, 1 Bedroom, City View | In-room safe, individually decorated, blackout drapes, soundproofing

Deluxe Double or Twin Room, 1 Bedroom, City View

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

In-room safe, individually decorated, blackout drapes, soundproofing

Superior Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About this property

Diwane Hotel & Spa Marrakech

4-star hotel in Gueliz
Along with 2 restaurants, this hotel has an outdoor pool and a health club. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and 2 coffee shops/cafes are onsite.
Diwane Hotel & Spa Marrakech offers 115 air-conditioned accommodations with safes and complimentary toiletries. Each accommodation is individually decorated. Plasma televisions come with satellite channels.

Bathrooms include showers and bidets. This Marrakech hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
In addition to a children's pool, Diwane Hotel & Spa Marrakech provides an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Marrakech hotel also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite covered self parking is complimentary.

Diwane Hotel & Spa Marrakech has designated areas for smoking.

Guests are offered a complimentary full breakfast each morning.
Diwane Hotel & Spa Marrakech has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Free full breakfast available daily
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 250.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 35 per vehicle
  • Rollaway bed fee: MAD 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Diwane
Diwane Hotel
Diwane Hotel Marrakech
Diwane Marrakech
Hotel Diwane
Diwane Hotel Spa Marrakech
Diwane & Marrakech Marrakech
Diwane Hotel & Spa Marrakech Hotel
Diwane Hotel & Spa Marrakech Marrakech
Diwane Hotel & Spa Marrakech Hotel Marrakech

Diwane Hotel & Spa Marrakech Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 74 out of 278 reviews
Rating 8 - Good. 116 out of 278 reviews
Rating 6 - Okay. 52 out of 278 reviews
Rating 4 - Poor. 20 out of 278 reviews
Rating 2 - Terrible. 16 out of 278 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Imane

Traveled with partner
Liked: Staff & service
Staffs were good , hotel in the centre of Marrakech ,,the area was noisy , many clubs around for people who like the night life .
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Hotel.com shows breakfast is provided then the actual hotel tries charging €7 euros per morning..
Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Reda

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are deceptive compared to the reality. I wouldn't recommend this hotel
Stayed 2 nights in Sep 2024

2/10 Terrible

Wouafa Afroug

Disliked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in scruffy but central location. Spacious and spotless room, pleasant outside area and helpful staff. My only issue was that the WiFi was variable/poor which is problematic if you need, not want access.
Stayed 4 nights in May 2024

6/10 Okay

Cynthia

Traveled with partner
It was passable but not worth the money
Stayed 3 nights in Oct 2023

2/10 Terrible

Lily

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sevice not good Food very bad
Stayed 7 nights in Oct 2023

10/10 Excellent

ASSIA

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Its a good and safe place to stay.
Stayed 1 night in Jul 2023

8/10 Good

Cherine

Liked: Cleanliness, staff & service, property conditions & facilities
1- Friendly cooperative staff 2- Clean and vast room 3- Breakfast not diverse
Stayed 2 nights in May 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hotel
Very old, under construction, a lot of noise and dust all over. Will not stay or recommend
Stayed 2 nights in Nov 2022

8/10 Good

Kathryn

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Great staff, needs some refinement to be 'luxury'
The bathrooms weren't very clean - our friends had hairs in the floor in theirs. You could see that the cleaning had been cursory - limescale and long term dirt on the back of shower levers, taps etc. Staff at front desk and in restaurants were fantastic - really friendly and helpful. In particular, a lovely man in the snack cafe. Breakfast was very good. We had a night of sleep completely ruined by partying/screaming guests in neighbouring rooms. They were asked to be quiet but some compensation for the massive inconvenience would've been appreciated. Unfortunately had our last afternoon plans of sitting relaxing by the pool distrusted by hours of maintenance work going on within 2 metres of our heads
Stayed 1 night in Nov 2022

6/10 Okay

Nadim

Traveled with family
Liked: Cleanliness, staff & service
The property is dated but still neat and tidy, house keeping is slow to react. Hotel is in excellent location
Stayed 3 nights in Jun 2022

4/10 Poor

Alaa

Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not a 4 star hotel. 2 at best.
Stayed 1 night in May 2022

8/10 Good

mouhiydine

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful older hotel. Very clean and well maintained, with a great atmosphere. The staff are friendly and helpful. Nice breakfast too.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Aug 2019

10/10 Excellent

Anwaar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
Staff were friendly and helpful, nice pool thanks Azeem for looking after us with sun beds and towels 😏 We would definitely recommend this and come back to stay again
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good good good good. Good
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t found my reservations they were saying we work through different company that’s why we could found the reservations that’s crazy.stay there for more than 1.5 h no one care just wait wait no result until I have to found another hotel to spend my days there.
Stayed 3 nights in Jul 2019

4/10 Poor

June2019

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Though indicated as amenities for a triple room, there was no bath tub, no mini bar, and no balcony. Only heavy duty curtains up at the window so no privacy in the room when curtains are open during the day. The windows are not sound proof. The room was not as shown in the photos. The refrigerator was rusty. The shower was full of mould and the shower curtains were mouldy which we had to request to be changed, The hand rail in the shower was rusty (very unsafe). No ATM on site as indicted on website. Spa facilities - only one member of staff was available at any one time so was unable to experience treatments as a pair or as a small group. Expected more from a 4 star hotel.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Funster

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The front desk staff had been spectacular! Caring for the guests well-beings and best interests. A driver vendor for the hotel extremely unscrupulous with plenty under the table deals against hotel policies luring guests into trips to his advantage with astronomical markups, even by tourists standards. Constantly pestering guests to use his transportation service even to the point of harassment. Younes is the said driver to be avoided at all costs. Do not even engage him. You will be glad you steered clear of Younes if you do not wish this person to ruin your trip.
Stayed 11 nights in May 2019

6/10 Okay

Verified traveler

I want to thank the staff who were especially accommodating and changed our room at very little notice .
Stayed 3 nights in May 2019