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El Andalous Lounge & Spa Hotel

4.0 star property

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Photo gallery for El Andalous Lounge & Spa Hotel

Exterior
Interior entrance
Food court
Terrace/patio
Gift shop

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Room service
  • Spa

Explore the area

Map
Av du President Kennedy, Hivernage, Marrakech, 40020
  • Menara Mall
    ‪6 min walk‬
  • Palais des Congrès
    ‪11 min walk‬
  • Jemaa el-Fnaa
    ‪3 min drive‬
  • Marrakech (RAK-Menara)
    ‪7 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, free cribs/infant beds, free WiFi

Suite

  • 549 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, free cribs/infant beds, free WiFi

Single Room

  • 301 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, City View

Minibar, in-room safe, free cribs/infant beds, free WiFi

Economy Double Room, City View

  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free cribs/infant beds, free WiFi

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Bedroom, Balcony, Pool View

Minibar, in-room safe, free cribs/infant beds, free WiFi

Double Room, 1 Bedroom, Balcony, Pool View

  • 301 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, free cribs/infant beds, free WiFi

Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

El Andalous Lounge & Spa Hotel

4-star hotel in Hivernage
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a nightclub, a health club, and a bar/lounge.
El Andalous Lounge & Spa Hotel offers 195 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include bathtubs, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy. The spa is open daily.
In addition to a full-service spa, El Andalous Lounge & Spa Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 7535 square feet (700 square meters) include a conference center. This Marrakech hotel also offers a children's pool, a nightclub, and a sauna. Onsite self parking is complimentary.

El Andalous Lounge & Spa Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM. A complimentary manager's reception is offered each day.
Granada - This poolside restaurant specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).
Al Amiria - This restaurant specializes in Moroccan cuisine.
Terrasse Buffet - This café specializes in local and international cuisine.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Al Amiria
  • Granada
  • Terrasse Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (7,535 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

El Andalous
El Andalous Hotel
El Andalous Hotel Marrakech
El Andalous Marrakech
El Andalous Lounge Hotel Marrakech
El Andalous Lounge Hotel
El Andalous Lounge Marrakech
El Andalous Lounge

El Andalous Lounge & Spa Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 111 out of 536 reviews
Rating 8 - Good. 178 out of 536 reviews
Rating 6 - Okay. 131 out of 536 reviews
Rating 4 - Poor. 55 out of 536 reviews
Rating 2 - Terrible. 61 out of 536 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Leopoldo M

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Belouardi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and hospitalities best breakfast and others
Stayed 2 nights in Jan 2025

8/10 Good

Diana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We just returned from a lovely few days over New Year in Marrakech. We had a great time and enjoyed our stay at the hotel. After reading others reviews, we managed our expectations for the hotel and enjoyed our stay there. The positives: the location is great as close enough to the Medina to walk to but in a nice quiet area; the staff were friendly; everywhere was clean; the pool area was lovely; the beds were comfy; shower was hot and strong; the food you could order in the restaurants (which appeared to be the same food in 3 of the 4 restaurants) was good and varied. The negatives: the buffet breakfast was really very bad; the tv and ac/heating in the room did not work; there were not enough towels in the room (we were 3 in the room but only given 2 towels, despite asking for more) and no facility to make hot drinks in the room, which I wanted as it was a cold time of year, and the plumbing in the rooms was very noisy. But, on the whole, we had a great stay in Marrakech and thank you to the hotel for hosting us.
Stayed 3 nights in Dec 2024

8/10 Good

Mahi

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Amazing location and good staff But wifi is terrible and so is food. Hardly ny breakfast options
Stayed 4 nights in Dec 2024

2/10 Terrible

Natalie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was appalling and cold. Not a lot of choice. Room wasn't very clean. The spa area was so old and shabby not a place id want to relax in.
Stayed 5 nights in Dec 2024

8/10 Good

TAMIL KUMARAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hospitality.
Stayed 3 nights in Dec 2024

6/10 Okay

Christina

Traveled with family
Disliked: Staff & service
Good location but the property is quite outdated needs a full refurbishment
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2024

8/10 Good

Eduardo

Liked: Staff & service, room comfort

Good if you don't want to be inside the Medina

It's a good hotel for staying in the new part of the city, but the installations need a reform. Breakfast was good and varied and the bed was good, but the morrocan custom of smoking in rooms is a problem. Bathroom is alright but water pressure could be better. The staff were nice and very helpful! The pool looks good but we didn't have time to use it, but it certainly was a miss from us as we had to leave earlier than expected.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was not as good as the pictures showed on their website. The room was very too basic with old curtains and basic beds and I was overpriced. The shower curtains are too old and dirty. The swimming pool is very basic. The best thing I found there was the service given from the restaurant. The majority of people working there are very friendly and welcoming. They really looked after us.
Stayed 5 nights in Oct 2024

8/10 Good

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool was nice and clean
Stayed 2 nights in Oct 2024

8/10 Good

Zeeshan

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

2/10 Terrible

Aziza

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a terrible experience, the staff at the front desk was horrible time to check in, everything in the room was not working. Fausset, sink, toilet, etc.. will never stay there again
Stayed 1 night in Sep 2024

4/10 Poor

Lynne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel from 1950s. Breakfast was great, everything else was ok - staff were terrible, sour faces, and had asked for room service which took over an hour - even after my husband went to reception 3 times, and was told to "go back to your room" by the guy there. We ended up moving to another hotel, and would not recommend this one at all. Pool was also really dirty, scum 20cm along the sides, things floating in it, and slimy on the bottom.
Stayed 1 night in Aug 2024

2/10 Terrible

MO

Traveled with group, Traveled with partner, Traveled with family
Stayed 1 night in Sep 2024

10/10 Excellent

Nasreen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

bilawal

Stayed 5 nights in Aug 2024

10/10 Excellent

Iqbal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, feiendly staff excellent customer service.
Stayed 1 night in Aug 2024

6/10 Okay

Fatima

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The property was clean and the staff quite polite.Except for the beddings that were not regularly changed.
Stayed 4 nights in Aug 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
Food is not good enough
Stayed 4 nights in Aug 2024

2/10 Terrible

Nour

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mustapha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Nabil

Stayed 2 nights in Jul 2024

8/10 Good

Saghir

Liked: Cleanliness, staff & service, property conditions & facilities
This is a decent hotel in a good location
Stayed 1 night in Jul 2024

10/10 Excellent

sanaa, Orlando

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and convenient for shopping, food was good, very welcoming, easy access to amenities and shopping facilities, entertainment places are everywhere near the hotel.
Stayed 2 nights in Jul 2024