El Fenn

4.5 star property

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Terrace/patio
Room (Medium) | 2 bedrooms, minibar, in-room safe, individually decorated
Room (Extra large) | 2 bedrooms, minibar, in-room safe, individually decorated
Gift shop
2 bars/lounges

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • Pool
  • Breakfast included
  • Spa
$749
includes taxes & fees
Sep 23 - Sep 24

Explore the area

View in a map
2 Derb Moulay Abdellah Ben Hezzian, Bab el Ksour, Medina, Marrakech, 40000
  • Jemaa el-Fnaa
    ‪5 min walk‬
  • Koutoubia Mosque
    ‪5 min walk‬
  • Le Grand Casino de La Mamounia
    ‪10 min walk‬
  • Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

Room (Extra large)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • 807 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Room (Small)

8.0 out of 10
Very good
(2 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room (Medium)

  • 463 sq ft
  • Sleeps 2
  • 1 King Bed

Room (Large)

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 3 Bedrooms

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Extra Large Room with Private Terrace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

El Fenn

4.5-star property in Medina
Along with 3 outdoor pools, this property has a full-service spa and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a snack bar/deli, and a rooftop terrace are onsite. All 41 individually decorated rooms have 2 bedrooms and feature minibars and room service. Thoughtful touches include espresso makers and bathrobes, and guests will also find furnished balconies or patios and coffee makers.
El Fenn offers 41 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. These individually decorated accommodations include desks. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) are also available.
3 outdoor swimming pools are on site.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
El Fenn features 3 outdoor swimming pools. Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Marrakech property also offers a rooftop terrace, a library, and barbecue grills. Onsite parking is available (surcharge).

El Fenn has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa
  • Library

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Elevator

More

  • 2 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 1 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Spa
  • Swimming pool
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 5.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: MAD 5.50 per person, per night
  • Service fee: 7.5 percent

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MAD 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 16749

Property is also known as

El Fenn Hotel Marrakech
El Fenn Hotel
El Fenn Marrakech
El Fenn Riad
El Fenn Marrakech
El Fenn Riad Marrakech

El Fenn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 99 out of 123 reviews
Rating 8 - Good. 17 out of 123 reviews
Rating 6 - Okay. 4 out of 123 reviews
Rating 4 - Poor. 1 out of 123 reviews
Rating 2 - Terrible. 2 out of 123 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is among the most unique properties in the world. The service is second to none and whoever designed the hotel should win a gold medal somewhere. Everything about El Fenn was excellent and as advertised. I rarely give feedback from travels, choosing to write about a place that is very very bad or excellent. In between doesn’t much matter to me. El Fenn? Gets a ten!
Stayed 3 nights in Jun 2025

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

Aaron, Princeton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at El Fenn with my fiancée was an experience we’ll never forget. From the moment we arrived, it felt like stepping into a hidden world full of beauty, warmth, and charm. The design of the hotel is absolutely stunning. Every room, hallway, and courtyard feels like a piece of art. It’s easily one of the most beautifully designed places we’ve ever stayed. Our room was incredibly comfortable. Everything from the bed, always having a cold bottle of water, to the little details made it feel special and inviting. But what really made the stay unforgettable was the staff. Everyone was so kind, welcoming, and genuinely caring. We didn’t feel like guests. We felt like we were coming home. What touched us most were the random acts of kindness from the staff, little surprises like complimentary desserts, free drinks, and thoughtful gestures that made us feel truly cared for. It wasn’t just hospitality, it was soulful. Every part of the experience had a touch of magic. Whether we were relaxing on the rooftop, enjoying a quiet moment in the courtyard, or just wandering through the hotel, there was a constant feeling of peace and wonder. El Fenn is more than just a hotel. It is a feeling that stayed with us long after we left. We’re already talking about when we can go back. Truly one of the best places we’ve ever stayed, and we can’t recommend it highly enough.
Stayed 2 nights in May 2025

10/10 Excellent

Joanna Elizabeth

Stayed 4 nights in May 2025

10/10 Excellent

ELIZABETH

Stayed 4 nights in Apr 2025

10/10 Excellent

Adrian

Stayed 3 nights in Mar 2025

6/10 Okay

Helen

Traveled with group
Extremely basic for the price. Noisy at night. Breakfast was served in broken chipped cups and plates. Tables sticky because they had not been cleaned. Rooftop service & food was limited.
Stayed 4 nights in Feb 2025

10/10 Excellent

Clare

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place

Have wanted to come here for years and it didn’t disappoint! Beautiful, calm, friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Cristian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marrakesh experience

The place is in the heart of the Medina , beautiful place all the room are different and really taking care with amazing forniture , food at the bar and restaurant fantastic , liking fiesta to be back soon
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely superb! Ayub at the front desk is particularly delightful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sally Ann

Liked: Cleanliness, staff & service, property conditions & facilities
This is THE only hotel to stay at in Marrakech. The interiors are incredible!
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel - we really enjoyed our stay. It is really beautifully decorated with quiet courtyards and marble staircases. It feels very homely with extremely polite and attentive staff. The location is perfect - steps away from the bustle of the medina, yet not too hidden away down alleyways - definitely an oasis of calm to relax in after a morning wandering the souks. The rooftop restaurant was superb - plentiful breakfasts, and the best food we ate in Marrakech for dinner. The rooftop terrace as a whole was the best we visited, with separate areas for the restaurant, bar (with a great atmosphere in evenings) and the pool area. The rooftop pool was impressively sized: there were two smaller pools on the ground floor as well but the roof one was definitely the best. It's not cheap. Other riads may have similar beautiful interiors (although unlikely such a nice pool, most look more decorative). The small room was smaller than I expected, and we didn't have a bath (most of the pictures on their website do...) There's an extra mandatory daily service charge of around 30 euros. However the overall set up is incredibly welcoming and relaxing, the location perfect, the food delicious, and we would definitely stay again tomorrow if we could.
Stayed 4 nights in Sep 2024

10/10 Excellent

Mikayel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Karla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to for Morrocco!

Amazing hotel, with great customer service and overall great hotel to stay in. Highly recommend staying here!
Stayed 4 nights in Mar 2020

10/10 Excellent

Rahul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Honestly an amazing hotel. Great food, Amazing views. The service was impeccable. The room was super comfortable. Lovely pool
Stayed 2 nights in Mar 2020

8/10 Good

MZ, San Francisco- CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful property, friendly staff- all very helpful and genuinely kind. I found significant issues with the rooms though - from a shower that backed up flooding the WC, to mold on bathroom walls ( large areas covered in mold not little bits) a clogged, old hand shower, very spotty WiFi, heat out entirely in one room ( attributed the issue to a storm however it had began the day before) wobbly, unkept furniture, lounge chair on which the bottom had given out, loose, old bathroom faucets that were all loose and wobbly etc. For the price of the rooms (or any cost for that matter) I found all these things unacceptable. I brought up some of the significant issues to the staff while there(backed up plumbing etc) and was moved to 3 different rooms during my stay. The staff was accommodating but spent a lot of time apologizing (I felt so bad for them) I am a kind and reasonable person and I fault the facilities manager - Focus needs to expand to the basic function and care of the units and not rely so much on the “optics” and aesthetics to carry the property through. The things I noticed seemed chronic and to not have been tended to for a long time (like the mold covering a huge part of the wall- that would take months) To experience issues with BASIC ESSENTIALS like the bathrooms seems inexcusable. The service staff is kind and lovely but I will not stay here again. Whoever is in charge of maintenance of the units needs a talking to by ownership.
Stayed 10 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magical place to stay. One of the best hotels i have stayed.
Stayed 3 nights in Nov 2019

2/10 Terrible

Min Lee

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Fenn is such a beautiful hotel, the art and decor are perfectly curated and the rooms are each so unique and interesting. The staff and service was perfect, food was great, water available everywhere, great amenities in the bathroom. Also went to the spa for the Royal Hammam treatment and really enjoyed it.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect experience, Lovely management and staff. My first and always options in Marrakech
Stayed 4 nights in Jul 2019