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El Hamra Hotel

2.0 star property

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Photo gallery for El Hamra Hotel

Property grounds
View from property
Lobby sitting area
Lake
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
24 Boulevard Abdelkrim Al Khattabi, Gueliz, Marrakech, Marrakech, 40000
  • Marrakech Plaza
    ‪18 min walk‬
  • Majorelle Garden
    ‪4 min drive‬
  • Jemaa el-Fnaa
    ‪6 min drive‬
  • Marrakech (RAK-Menara)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room, Non Smoking, Balcony

Deluxe Double Room, Non Smoking, Balcony | Desk, soundproofing, free WiFi, bed sheets

Deluxe Double Room, Non Smoking, Balcony

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Apr 17 - Apr 18
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About this property

El Hamra Hotel

Hotel in Gueliz
This smoke-free hotel features concierge services, dry cleaning, and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in and express check-out.
El Hamra Hotel offers 66 accommodations with complimentary toiletries. Rooms open to balconies. This Marrakech hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.
El Hamra Hotel features concierge services, dry cleaning/laundry services, and express check-in. Wireless Internet access is complimentary. This Marrakech hotel also offers express check-out and an elevator.

El Hamra Hotel is a smoke-free property.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.95 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Property is also known as

El Hamra Hotel Marrakech
El Hamra Hotel Hotel
El Hamra Hotel Marrakech
El Hamra Hotel Hotel Marrakech

El Hamra Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 26 out of 119 reviews
Rating 8 - Good. 28 out of 119 reviews
Rating 6 - Okay. 16 out of 119 reviews
Rating 4 - Poor. 12 out of 119 reviews
Rating 2 - Terrible. 37 out of 119 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Georgi

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Dexter

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most disgusting hotel ive ever seen
Room was disgusting and dirty, toilet didnt flush, air conditioning didn't work, wifi only worked if you no only went onto the balcony, but you had ti climb over and actually stand on the roof to use the wifi. None of the staff spoke a word of english, they couldnt even understand the words 'check in' and 'taxi'. When i arrived i had fo wait 15 minutes to check in because the receptionist was praying, no apologies just shrugged his shoulders at me. Having been all over the world, i can safely say this was the worst place i have ever stayed. Ever. The photos online are ridiculously misleading. There is no lake as the pictures show, the rooms are NOTHING like the photos show and the hotel exterior in the photos IS TAKEN FROM A DIFFERENT HOTEL. Honestly save your money and dont bother staying here. In fact save the money and don't come to Marrakesh as its one of the most filthy places ive been to. Considering how much money is bought in via tourism it shows really how little these people care about their country. Whatever you do, do not give these people your money.
Stayed 7 nights in Dec 2024

10/10 Excellent

Abdullahi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel very nice clean freindly staff pleasant stay and great location not to mention close to city centre 😊
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alasana

No Wifi
Just ok. No Wifi
Stayed 1 night in Nov 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good receptionist
Stayed 1 night in Jul 2024

4/10 Poor

Nour

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Hussein

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

mustapha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out dated place
Very out dated place, find your self a different hotel.its not even worth to stay here for free.
Stayed 1 night in Jun 2024

8/10 Good

Hani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet hotel. The area around the hotel was full restaurants and cafes.
Stayed 1 night in May 2024

2/10 Terrible

Hala

Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
bright clean comfortable stay
bright,clean,large room with comfortable queen bed. ac was good. internet was down for one day on weekend , decent once up. conviently located take #1 bus to square, lots of decent restaurants around. walk down to get breakfast. Stay here twice, begining and end of trip. Excellent value ,older hotel, no tv though.
Stayed 2 nights in May 2024

2/10 Terrible

ABDELALI, Kelowna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor stay conditions very old needs a huge maintenance. Very noisy from the staff who keep talking loudly in the coridors. Had a 1 month vacation in morocco but spent the worst 2 nights in this hotel which doesn't diserve the rate on expedia. The room was very tinny, and badly maintained wall pint kept coming off. Shower broken, washroom sliding door make noise and hard to open or to close. The small balcony very dirty with birds wastes and more and more....😡😡😡😡😡😡 tis unit was 👎👎👎👎
Stayed 2 nights in Apr 2024

2/10 Terrible

Sulaiman

Disliked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 2 nights in Jan 2024

2/10 Terrible

Amiee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was awful. The bed was unstable, the person at the reception refused to speak to me and completely unhelpful. The lift did not work and the hotel itself was very unkempt. Only positive is the location.
Stayed 1 night in Apr 2023

2/10 Terrible

mhamed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don’t go very dirty
Stayed 1 night in Jan 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was perfect the guy at the reception was nice and helpful I loved the room
Stayed 1 night in Jan 2024

8/10 Good

mhamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 1 night in Jan 2024

6/10 Okay

Ahmed

Liked: Room comfort
Was ok Nice location
Stayed 1 night in Jan 2024

6/10 Okay

Ahmed

Disliked: Cleanliness
Stayed 2 nights in Jan 2024

4/10 Poor

Ahmed

Stayed 1 night in Jan 2024

2/10 Terrible

Saeed, Chicago

Stayed 1 night in Jan 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, room comfort
Nice location and convenient
Stayed 1 night in Jan 2024

2/10 Terrible

Kam

Disliked: Cleanliness, staff & service, property conditions & facilities
Book this property before leaving the UK knew it wasn’t going to be great but seemed atleast okay for the trip, walked into the first room and the bathroom was flooded by what could only be described at toilet bowl water, the beds was like a prison and there was barely any other furnishing in the room, told them this they than moved me to a second room, then his room had cracks all over the wall, was completely bare besides from the beds which again was like prison style and indented mattress print which was like a massive hole, the bathroom tap wasn’t running properly instead running back towards the tap head and flooding the floor. I requested a refund within 20-30 minutes and spent an hour on the phone with travel agent and hotel owner to get this sorted and moved to a different hotel instead with a little more than the bare minimum if that, iv stayed at hostels with better facilities
Stayed 7 nights in Dec 2023