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Hivernage Hotel And Spa

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hivernage Hotel And Spa

Outdoor pool
Rooftop terrace
Front of property
Lobby
Deluxe room | Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast included
  • Spa
  • Room service

Explore the area

Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000
  • Casino de Marrakech
    3 min walk
  • La Table du Marche
    1 min walk
  • Marrakech Central Station
    7 min drive
  • Marrakech (RAK-Menara)
    8 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Double Room

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe room

Deluxe room | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe room

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Twin Room

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Suite

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Restaurant

Savoy Le Grand Hotel

Pool
Breakfast included
Spa
Kids pool
4.0 out of 5, Very Good, (1002)
The price is $214
per night
$243 total
includes taxes & fees
Jan 8 - Jan 9
Savoy Le Grand Hotel

About this property

Hivernage Hotel And Spa

5-star hotel in Hivernage
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Hivernage Hotel And Spa offers 85 air-conditioned accommodations with minibars and espresso makers. Satellite television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Hivernage Hotel And Spa features an outdoor pool and a sauna. Dining is available at the restaurant and guests can grab coffee at one of the 3 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, a meeting room, and limo/town car service. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a rooftop terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

Hivernage Hotel And Spa has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Hivernage Hotel And Spa has a restaurant on site.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 3 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 800 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 300 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: MAD 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech

Hivernage Hotel And Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 252 out of 634 reviews" "
Rating 8 - Good. 230 out of 634 reviews" "
Rating 6 - Okay. 76 out of 634 reviews" "
Rating 4 - Poor. 47 out of 634 reviews" "
Rating 2 - Terrible. 29 out of 634 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Younes, Danbury

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, variety of food at breakfasts. Great location.
Stayed 6 nights in Jul 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Haisam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not that great
Stayed 3 nights in May 2024

10/10 Excellent

Ian, Whitehaven

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel good location
Stayed 4 nights in May 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

6/10 Okay

Syed Hussain

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

Mallika

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Sardor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!
Stayed 3 nights in Jan 2024

2/10 Terrible

Anees

Stayed 1 night in Dec 2023

6/10 Okay

Louisa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Forgot about the third person
Was an ideally located hotel but slightly tired. Also we booked the room for 3 adults and had to constantly ask for a third set of everything.
Stayed 3 nights in Nov 2023

10/10 Excellent

Adedayo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointement: Hotel needs an upgrade.
Disappointed in this hotel which used to have a great reputation. The rooms and bathroom are getting old. The bed was not comfortable: 2 twins poorly made into a Queen, not worth the price. Air conditioning was too loud. No service elevators: Staff member used elevators so often that we ended up having to use the stairs most of the time. Parking is essentially a street parking: difficult to in a busy area of town (The valet service makes up for it somewhat). Gym area was not air conditionned: too hot to be used in a 30C+ weather. The only positive was the service quality and the helpfulness of the staff members.
Stayed 1 night in Sep 2023

4/10 Poor

Sidra

Disliked: Cleanliness, property conditions & facilities
Thiis hotel is in a great location and the rooms are big, The rooms need a good cleaning. And it smelled like a party happened in it the night before. The staff was very nice and accommodating and the property was safe and close to the airport. If you’re on a budget and you wanna be in a walkable area outside of the Medina, you can get through a couple of nights here.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Stayed 1 night in Jul 2023

8/10 Good

Amore

Liked: Cleanliness, staff & service
Great spot for some quiet and calm in busy Marrakech. Staff is very helpful and pleasant. Daily breakfast has something for everyone. Pool is refreshing and rooms have A/C. Would stay again. One thing that bothered me was some artwork on the second floor - it’s nothing like the artwork in the rest of the hotel, and I found it very dark and disturbing. There is a photo attached to this review, and everyone can make their own call. Personally, I thought it was distasteful for a hotel and wondered why they chose it when it doesn’t fit with any of the other decor. Other than that, this is a great hotel walking distance to the Medina, the mall, and has an ATM right outside the front door. I had dinner at the restaurant multiple times and it was fantastic every time.
Stayed 1 night in Jun 2023

2/10 Terrible

Charles Dewayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room they gave me had a horrible smell coming from the toilet the entire stay. Also they were bugs in my room that I seen every day I was there. I asked to change rooms and I was told they were full
Stayed 6 nights in Jun 2023

8/10 Good

Amore

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

ZELDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

????

Stayed 5 nights in May 2023

6/10 Okay

Zaki

Traveled with family and small children
Disliked: Staff & service
This is not a 5 star hotel lol. More like 3 star. The bathroom door handle fixing fell off for starters! Staff take a long time to address your needs. Friendly doormen. Outdated bathroom, cracked walls. Loud noise from adjacent buildings. Thin walls, very disturbing, can hear a lot from the room next door and above. Breakfast is ok. Restaurant is expensive to eat in the evenings. The outdoor pool was freezing! The location and air con got me through my stay!
Stayed 5 nights in May 2023

4/10 Poor

Luis Javier, Tucson

Traveled with family
Disliked: Amenities
Bad rooms, from mattress to shower head to a/c, not so good breakfast, and staff not eager to help. Finally they changed the room but all else remained the same
Stayed 4 nights in Apr 2023

10/10 Excellent

Majd, Riyadh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice calm stay. Mina in particular was extremely nice, hospitable and informative in the region. I would definitely repeat my stay and recommend Hivernage for future stays.

6/10 Okay

Jatinder

There is no tea of coffee in the rooms provided, shuttle service is double the price of a taxi, the pool is cold
Stayed 4 nights in Mar 2023