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Hôtel Les Trois Palmiers

3.5 star property

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Photo gallery for Hôtel Les Trois Palmiers

Signature Room | Premium bedding, minibar, in-room safe, desk
Reception
Signature Room | Premium bedding, minibar, in-room safe, desk
Outdoor pool
Reception

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service

Explore the area

Map
18 Rue Loubnane, Marrakech, Marrakesh-Safi, 40000
  • Carré Eden Shopping Center
    ‪2 min walk‬
  • Marrakech Plaza
    ‪4 min walk‬
  • Avenue Mohamed VI
    ‪11 min walk‬
  • Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Signature Room

Signature Room | View from room

Signature Room

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double or Twin Room, 1 Queen Bed

Premium Double or Twin Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Premium Double or Twin Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Double or Twin Room

Shower, designer toiletries, hair dryer, towels

Comfort Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtel Les Trois Palmiers

3.5-star hotel in Gueliz
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and massage/treatment rooms.
Hôtel Les Trois Palmiers offers 49 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels. Bathrooms include showers, designer toiletries, and hair dryers.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This business-friendly hotel also offers an outdoor pool, spa services, and a terrace. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests.

Hôtel Les Trois Palmiers has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Hôtel Les Trois Palmiers has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (MAD 50 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • At least 80% of food locally-sourced
  • Built in 2012
  • Communal living room
  • Designated smoking areas
  • Locally-owned and organized tours and activities
  • Traditional architecture
  • Vegan dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MAD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Smoking rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MAD 200 per stay
  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Administrative fee: MAD 11 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wired internet: MAD 50 per stay (rates may vary)
  • Airport shuttle fee: MAD 130 per vehicle (maximum occupancy 4)
  • Pet fee: MAD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MAD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
This property uses geothermal energy
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hôtel Les Trois Palmiers Hotel
Hôtel Les Trois Palmiers Marrakech
Hôtel Les Trois Palmiers Hotel Marrakech

Hôtel Les Trois Palmiers Reviews

Reviews

6.2
Rating 10 - Excellent. 9 out of 45 reviews
Rating 8 - Good. 11 out of 45 reviews
Rating 6 - Okay. 8 out of 45 reviews
Rating 4 - Poor. 6 out of 45 reviews
Rating 2 - Terrible. 11 out of 45 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

gabor

Location is fine
Stayed 1 night in Aug 2024

2/10 Terrible

lamia

Stayed 2 nights in Jul 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Jun 2024

6/10 Okay

Randy

Traveled with group
Disliked: Staff & service
Hôtel ok si vous ne souhaitez pas passé trop de temps dedans. Petit déjeuner pas terrible et le monsieur a la réception a mis un temps fou à nous trouver. Comme je l’ai dit si vous n’êtes pas trop regardant sur l’hôtel, ça passe.
Stayed 4 nights in Apr 2024

10/10 Excellent

Adelaide

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff were very nice
Stayed 2 nights in Mar 2024

2/10 Terrible

William

Traveled with group
Disliked: Staff & service
Stayed 7 nights in Nov 2023

6/10 Okay

Faarah Hasan

Liked: Cleanliness
It was convenient Near major area Accessible to main landmarks
Stayed 7 nights in Sep 2023

6/10 Okay

Verified traveler

We have stayed here before, and when we check in the room is often not ready or set up as twin beds when we have requested large bed. The last 2 times we have stayed here we have had to change rooms the next day.
Stayed 3 nights in Aug 2023

8/10 Good

Christina

Stayed 3 nights in Apr 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Ingrid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cool pool was a relief on a hot day. The shower and room was clean. It is near a large shopping mall. Check in was smooth and my room was ready earlier than expected. There was also a fridge in my room
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, clean and quiet hotel. The staff were friendly and helpful - we enjoyed speaking French to them. Breakfast was included and was great. Would return again very happily.
Stayed 7 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Staff & service
Très décevant
Séjour très décevant nous avons voulu réserver une nuit supplémentaire personne répond au téléphone ni aux messages ! Aucune communication … Une caution est demandée à l arrivée sauf qu au départ on ne nous la rends pas sous prétexte qu il faut attendre ….. 2 nuits la chambre n a jamais été faite ! Pas de papier toilette …. Petit déjeuner très décevant café froid entre autre. Et la cerise sur le gâteau nous avons réserve une chambre avec terrasse et paye le supplément pour cela à l arrivée nous avons eu une chambre avec un tout petit balcon bien entendu on ne rembourse pas la différence non plus. Wifi fonctionne très très mal Nous ne retournerons pas dans cet hôtel et je ne le recommande pas non plus
Stayed 1 night in Nov 2024

4/10 Poor

Mathieu

Stayed 3 nights in Oct 2024

2/10 Terrible

Lili

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Des voleurs
Sale, voleur, méchant, nul, Pas d internet, pas de télé, pas de téléphone les serviettes à 40€. Pas de balcon comme sur la photo et petit déj vite avec du beurre qui sent le rensse. Pas de stranfert pour l'aéroport. Et les taxes à réglé en plus sur place qui sortent de nul part
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Djamel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Leila

Stayed 15 nights in Jul 2024

10/10 Excellent

Zuly

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in May 2024

6/10 Okay

Verified traveler

Stayed 1 night in May 2024

8/10 Good

VIOLETTE

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Peut mieux faire
L'établissement est très bien situé et très confortable. Par contre le service est vraiment a revoir. Vous attendez plus d'une heure votre chambre qui n'est pas prête à l'arrivée, on ne trouve pas votre réservation, personne pour le check out ... Le reste est à un bon rapport qualité/prix vu l'emplacement, le petit déjeuner est copieux. Mieux vaut être prévenus une fois passée l'étape du check in le reste du séjour se déroule mieux ;)
Stayed 3 nights in May 2024

2/10 Terrible

Fatma

Traveled with group
Disliked: Staff & service
Stayed 6 nights in Apr 2024

6/10 Okay

Boumediene

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Sara Z

Traveled with group
Disliked: Room comfort
not good at all. changed rooms x3 in three days, the air conditioning did not work in 2 of the rooms and were bad in the 3rd room. the room was not ready for use and dirty. Would not go back even if it was for free
Stayed 3 nights in Apr 2024

8/10 Good

MOHAMMED

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024