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DWO Marrakech Ennakhil

5.0 star property

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Photo gallery for DWO Marrakech Ennakhil

Exterior detail
Lounge
Interior entrance
Royal Suite | View from room
Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Gym
  • Spa

Explore the area

Map
Km5 Route de Casablanca Jnane El Qodate, Across from Grand Musée d'Eau, Marrakech, 40000
  • Musée Aman pour la Civilsation de l'Eau au Maroc
    ‪5 min walk‬
  • Palmeraie Palace Golf
    ‪4 min drive‬
  • Le Grand Casino de la Mamounia
    ‪6 min drive‬
  • Marrakech (RAK-Menara)
    ‪26 min drive‬

Room options

Standard Triple Room, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room, Pool View

Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Double or Twin Room, Pool View

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Triple Room

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Junior Suite

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Triple Room, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Standard Double or Twin Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Triple Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Pool

Kennedy Hospitality Resort

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
3.6 out of 5, Good, (252)
The price is $98
per night
$112 total
includes taxes & fees
Mar 9 - Mar 10
Kennedy Hospitality Resort

About this property

DWO Marrakech Ennakhil

5-star Marrakech hotel with restaurant
A full-service spa, an indoor pool, and an outdoor pool are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a health club, and a bar/lounge.
DWO Marrakech Ennakhil offers 225 accommodations with minibars and safes. Rooms open to furnished balconies. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, DWO Marrakech Ennakhil features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and a meeting room. This luxury hotel also offers a children's pool, a health club, and a hot tub. Onsite self parking is complimentary.

DWO Marrakech Ennakhil has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM.
Alboustane - This restaurant specializes in local and international cuisine and serves breakfast and dinner.
24-hour room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alboustane

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.66 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hôtel Riad Ennakhil Marrakech
Hôtel Riad Ennakhil
Riad Ennakhil Marrakech
Riad Ennakhil
Hôtel Riad Ennakhil SPA
Hotel Riad Ennakhil Marrakech
Hotel Riad Ennakhil
Hotel Riad Ennakhil SPA
DWO Marrakech Ennakhil Hotel
DWO Marrakech Ennakhil Marrakech
DWO Marrakech Ennakhil Hotel Marrakech

DWO Marrakech Ennakhil Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 65 reviews
Rating 8 - Good. 25 out of 65 reviews
Rating 6 - Okay. 8 out of 65 reviews
Rating 4 - Poor. 9 out of 65 reviews
Rating 2 - Terrible. 8 out of 65 reviews

8.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Fue un plancetero y acomedor muy limpio su desayuno muy variable todos muy servicial
Stayed 2 nights in Nov 2024

8/10 Good

Samrawit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Ingrid, Morris Plains

Traveled with family
Liked: Cleanliness, property conditions & facilities
Didn't like the pillows.... Buffet dinner was very expensive
Stayed 4 nights in Dec 2023

10/10 Excellent

Aboulkaid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Client satisfait
Un special remerciement a Mr hassan à la reception
Stayed 2 nights in Oct 2021

10/10 Excellent

marouane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Ennakhil is by far the excellent hotel I have ever stayed in. Very clean rooms and space, very nice, professional and friendly staff. Thank you Riad Ennakhil and I will be back soon.
Stayed 3 nights in Sep 2021

8/10 Good

YAHYA

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

Yasmin

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
This hotel is clean however food is the same everyday even the lunch and evening menu. Not worth going all inclusive. We had to get taxi evey evening so we could eat which to be honest wasnt cheap. If the hotel catered more food and varietys then we wouldnt have spent 2100 Dirhams in 6 days!! Hotel price definitely not worth it just so you have clean surroundings. You have to pay for water which 25dh compare to 4 outside but you cant bring food or water from outside. Hamnam was.nice and worth the price but was annoying that you have to pay for the sauna and jacuzzi. Outside swimming pool is nice and free but they play the same music all day long. I would say this hotel is not for family with kids more for couples or even honeymoon couples as it is quiet and out off the way from other tourist attractions. Restaurant manager is very lovely and good at having a banter with you and staff who stand by the front door very friendly and wiling to help.
Stayed 7 nights in Jul 2019

8/10 Good

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good stay but read the details
It was a good stay. Since it was so hot in Marrakesh, we bought 4 bottles of water, but one person (seems like a director) didn't allow us to bring them to the hotel, we asked why? he asked how much we paid for our stay, we said just over a 100$ a night. he said, this hotel can go forward with a minimum of 200$ a night, so to compensate, they try to sell other services
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very clean. They need to put more varieties to their breakfast (the options are very limited). The swimming pool was very clean
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
The staff at night shift was very unprofessional. While checking in they couldn't find our reservation and wasted about an hour
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

jafnaso

Business traveler
Liked: Cleanliness, property conditions & facilities
The rooms and breakfast are good. Some of my colleagues found challenges dealing with staff though
Stayed 10 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel staff especially reception, gave no details of anything at check in. Just given room key - no offer to take bags up even though we had a child with us and pram. No one can speak or understand English. We wanted to book excursions through the hotel and were told there's nothing to book just take a taxi wherever you want to go. We got dumped in the middle of no where by a taxi - the driver had no clue where we wanted to go. Morrocans can't remember the names their own sites or points in the city. All of them looking to make a fast buck out of tourists - saying taunting words like is one dirham too much for you to pay ? The next day after complaining to the same hotel manager, he miraculously pulls out a folder to book excursions and day trips via the hotel. Rooms sub par - very dusty felt like a smokers room. No slippers - towels hard and disgusting. Breakfast - very poor - barely any choice and hard stale bread served every day. Would not book here again - this is not a 5 star hotel at all.
Stayed 5 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
The garden view overlooked the main road. The reception staff were unprofesional. I reported several issues, none were addressed.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here, the staff were very helpful and friendly. the room was beautiful, friendly staff a peaceful nights sleep here.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Liked: Staff & service, property conditions & facilities
As I am sure you are aware I was out here on business, there just happened to be a national truck drivers strike the day i arrived and my shipment could not be delivered.I had booked for 11 days and used only 5 of them. When I informed the hotel I was going to be leaving early they informed me I probably wouldn't get any money back, but as I was returning in a week they could let me have the days in lieu... Obviously on my return I was not given these days just the run around from manager to manager to a point that I checked out and went to a hotel just around the corner. Not only have they lost my business they have lost the business of a rather company here in Marrakech who I have reported this to. I guess if you just come out here and spend the time you booked then it is nice place, staff very helpful until you get to management level..
Stayed 13 nights in Oct 2018

6/10 Okay

Shainoor

Liked: Property conditions & facilities, room comfort
Excellent building but horrible service..
Excellent hotel but lousy service.. took us 2 hours to check in at 2:00 am in the morning.. staff just wouldn’t except our booking and wanted payment upfront even though it was prepaid by hotel.ca.. very frustrated.. 71 yrs old was fainting as it was a log day of journey and heat.. temps were at 38*C.. asked was water to drink and they wanted to be paid on the spot.. very rude and ignorant staff.. they need to improve their customer service... spiders in the rooms as it’s a big hotel and they gave us rooms that weren’t used for a while..
Stayed 3 nights in Jul 2018

10/10 Excellent

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will not find better
A beautiful Palace. Large comfortable clean rooms. A large, intelligent and obliging staff. You have to be there to fully appreciate its beauty and comfort. Everything works perfectly, including the English, French and other language TV stations. PERFECT

4/10 Poor

HANAE

Liked: Cleanliness, property conditions & facilities, room comfort
Bad experience
I didn't like it there was no animation. The breakfast was a disaster there was hardly anything to eat. The bread was horrible No cafe machine , there was absolutely nothing. Buffet for dinner there was hardly something and it was tasteless..... No animation very quit during day or night the bar close at 23h00 as well no A.C. no music. Nothing for the children no clubs... anyways it was a very bad experience. Staff hardly any people. O feel sorry for them they are doing a lot of work. The only thing who was good it's the pool
Stayed 4 nights in Aug 2017

2/10 Terrible

Jose, Peterborough, UK

Disliked: Staff & service, property conditions & facilities
not ready to accept guests
checked in as planned, generally neat and tidy, comfortable room. in the room- no facility for coffee or tea, not even a bottle of water, mini bar not even connected to electricity, let alone some drinks. information card on the desk said to dial 9 for reception, it was the wrong number, I had to step outside the room and ask one of their staff, wifi is available but no password in the room, you have to call the reception. Safe deposit locker available, but no information available how to use it, contacted the reception and they said they can send someone to check it. air con in the room failed several times, thermostat in the room was faulty, everynight you have to call the reception to send somebody to correct it.Third night of the stay after several attempts to correct the aircon, I decided to leave the patio door to balcony open all night so that I could get some sleep. Finally I decided to cut short my holiday and return home three days earlier than planned. the web site said there is an indoor pool and spa, but there is nothing like that, there is only an outdoor pool which is not heated. restaurant- 1st night I went to have some dinner- I was given a menu card printed in French, asked for one in English but they didn't have one. the food was not appetizing and was over priced. location- it is in the middle of the desert, you will struggle to find a taxi, the hotel will book taxi for premium rate, but you can get a taxi for much less from the town for your return trip.

10/10 Excellent

Ellert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Alcides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa estadia
Estadia boa Atendimento não foi dos melhores Café da manhã razoável
Stayed 2 nights in Oct 2024