8/10 Good
Segan
Oct 25, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, my room had an amazing view, hotel is in great location for walking to the mall, restaurants, coffee shops and so much more! Only downside to this hotel is one of the older gentleman working in the kitchen, gave me a hard time on 2 separate occasions. All I’d ask for in the mornings was a cup of coffee with sugar and he made it a big deal the first morning I encountered him. Then again on my last morning, he made a comment “no breakfast, no coffee” then eventually poured the cup of coffee but didn’t bring my sugar/milk like I asked. When I politely reminded him of the sugar/milk he brought sugar then made a fuss about why he couldn’t pour me milk!!! It was infuriating due to the fact that there were some French people dining whom he served coffee to! So I shouted “Kalas” and got up to leave!! He was extremely rude both occasions and for this it will make it difficult to want to ever stay here again!! The last thing I want to do is fuss and fight especially in the mornings! Other than this, all other staff were kind and helpful and hotel is small, cute and clean.
Segan
Stayed 7 nights in Oct 2024