Hotel Sherazade

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sherazade

Outdoor pool, sun loungers
Exterior
Superior Double Room | Individually decorated, individually furnished, bed sheets
Free daily continental breakfast
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Spa
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3 Rue Riad Zitoun el Kdim, Marrakech, Marrakesh-Safi, 40000
  • Jemaa el-Fnaa
    5 min walk
  • Souk of the Medina
    6 min walk
  • Bahia Palace
    9 min walk
  • Marrakech (RAK-Menara)
    17 min drive

Room options

Standard Suite

  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Similar properties

About this property

Hotel Sherazade

3-star hotel in Medina
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include massage/treatment rooms, concierge services, and dry cleaning.
Hotel Sherazade offers 22 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Hotel Sherazade features a full-service spa and an outdoor pool. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Marrakech hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Hotel Sherazade has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 11:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (MAD 40 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:30 AM
  • A restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 150 per person (one-way)
  • Airport shuttle fee per child: MAD 60 (one-way), (from 6 to 12 years old)
  • Nearby parking fee: MAD 40 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Sherazade Hotel
Hotel Sherazade Marrakech
Hotel Sherazade Hotel Marrakech

Hotel Sherazade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 106 reviews" "
Rating 8 - Good. 27 out of 106 reviews" "
Rating 6 - Okay. 7 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 5 out of 106 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

BERHANU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Minh

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jose

Traveled with group
Disliked: Amenities, property conditions & facilities
It seems the hotel has another property adjacent to it that is also a hotel, but there is no access to it from reception. We had to go to reception and ask them to open for us. And one morning, we were locked inside and couldn’t get out. We asked staff if we could go in and out 24/7, but one of them said no. He suggested the latest was 12am. On check out date, we asked kitchen staff and cleaning staff about check out time and they both said at noon. When we went to check out to reception, staff said we were supposed to check out at 11am and wanted to charge 100MAD. In general staff was okay, but were very demanding when we have to pay for thing, but not when they had to deliver. For example, at check in, they wanted to keep our passports and given them to us the next day because they didn’t want to the paperwork then.when we requested transportation, they went to charge us the night before and asked if we could pay in the morning and they said we had to pay before, so we did. He never gave us our change and in the morning when we asked for it he did not remember and when he did, he said he will give it to us later. Breakfast and cleaning staff 10/10. Reception staff…
Stayed 5 nights in Jul 2024

10/10 Excellent

JOAO SILVA

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, helpful and accommodating always with big smiles, place is convenient and easy to walk anywhere
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July long stay
Very polite stuff, good location near jemaa fena and very cozy atmosphere. We stayed for 8 nights and we could stay longer if we could. They helped us with booking a day trip to Ourika Valley too.
Stayed 8 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely clean, great location, close to the Medina but very quiet. Lovely breakfast and authentic Moroccan feel.
Stayed 6 nights in Jun 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient property
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming riad
Amazingly friendly and accommodating staff managing a lovely and affordable riad right in the middle of it all. So many places to hang out from the rooftop terrace to other little nooks. Rooms are cozy and breakfast wonderful. Great staff.
Stayed 3 nights in Jun 2024

8/10 Good

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities
We really liked our stay here. Staff were helpful, area was good for shopping and eating. Free breakfast was really good. The only weird part was that we booked two of the same rooms—one for us and one for our friends. Their room was big and had a huge bed. Our room was actually two small rooms, one had a smaller bed and the other a single bed. I think this was a family room? Which was not what we booked or what we wanted but it was ok. Would have much preferred a nice big room with big bed like our friends.
Stayed 3 nights in Jun 2024

10/10 Excellent

Laura Sofia

Stayed 2 nights in May 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Worst Moroccan hotel stay in 35 years.
I've lived in and regularly visited Morocco for 35 years, and this was my worst hotel stay there ever. First, both "superior" rooms we prepaid looked nothing like the pictures shown for that type of room, and the receptionist confirmed that the photos corresponded to much pricer rooms. Secondly, I requested that my room not be disturbed or cleaned during our 2- night stay, yet it deliberately was, despite the fact that I did not leave my key during the day. Thirdly, items went missing after the room was cleaned. Lastly, the advertised pool is actually only a small wading pool.
Stayed 2 nights in May 2024

10/10 Excellent

Julia

Stayed 5 nights in May 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff. Great stay in an amazing location
Stayed 2 nights in May 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very nice staff
Stayed 1 night in May 2024

8/10 Good

Lee

Stayed 1 night in Apr 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service
convenient and friendly
friendly and helpful, very convenient for the city, helpful staff when the AC was broken, plenty for breakfast too
Stayed 1 night in Apr 2024

10/10 Excellent

Irwin E B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ace to stay 3 minutes from the main square in Marrakesh. Staff were excellent and assisses with tour issues on our belalf. i would recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Irwin E B

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff could not do enough for you, nothing was a problem . The room was quiet and near the pool. additional facilities at the hotel, sundeck, food area and cafe. The riad was a 2 minute walk to Marrakech's main square and the soukes. Breakfast eas provide in the room rate and was very good. I would recommend this as a safe place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Staff are all very nice and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely original property built round an open courtyard and close to the main square. Truthfully the odd bit of maintenance but somehow that added to its authenticity and charm. Be warned though, lots of steep steps.
Stayed 3 nights in Mar 2024