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Imperial Holiday Hôtel & spa

4.0 star property

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Photo gallery for Imperial Holiday Hôtel & spa

Outdoor pool
Standard Triple Room | In-room safe, free WiFi, bed sheets
Lobby
Interior entrance
Interior entrance

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk
$58
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
30 Avenue Moulay Rchid - Gueliz, Marrakech, 40000
  • Place, Carré Eden Shopping Center
    ‪3 min walk‬
  • Place, Marrakech Plaza
    ‪5 min walk‬
  • Place, Avenue Mohamed VI
    ‪7 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Quadruple Room, Pool View

View from room

Quadruple Room, Pool View

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Pool View

Double Room, Pool View | View from room

Double Room, Pool View

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Double Room

In-room safe, free WiFi, bed sheets

Standard Double Room

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Quadruple Room

In-room safe, free WiFi, bed sheets

Standard Quadruple Room

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

In-room safe, free WiFi, bed sheets

Standard Single Room

  • 366 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, free WiFi, bed sheets

Standard Triple Room

  • 366 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 2 Twin Beds

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About this property

Imperial Holiday Hôtel & spa

4-star hotel in Gueliz
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Imperial Holiday Hôtel & spa offers 120 accommodations with safes. 32-inch plasma televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 1 treatment room. Services include facials, body scrubs, and manicures and pedicures. The spa is equipped with a steam room. The spa is open daily.
Imperial Holiday Hôtel & spa features a full-service spa and an outdoor pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This Marrakech hotel also offers spa services, gift shops/newsstands, and tour/ticket assistance.

Imperial Holiday Hôtel & spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
LE MONT ROYAL - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner.
Le Jungle Bar - This bar overlooks the pool and garden. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 4.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jungle Bar
  • LE MONT ROYAL

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2002
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 4.5 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash

We should mention

Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Imperial Holiday
Imperial Holiday Hotel
Imperial Holiday Hotel Marrakech
Imperial Holiday Marrakech
Hotel Imperial Holiday Marrakech
Hotel Imperial Holiday
Hotel Imperial Holiday Spa Marrakech
Imperial Holiday Hôtel Marrakech
Imperial Holiday Hôtel
Imperial & Spa Marrakech
Imperial Holiday Hôtel & spa Hotel
Imperial Holiday Hôtel & spa Marrakech
Imperial Holiday Hôtel & spa Hotel Marrakech

Reviews

Imperial Holiday Hôtel & spa Reviews

5.4

5.6/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 69 out of 626 reviews
Rating 8 - Good. 121 out of 626 reviews
Rating 6 - Okay. 135 out of 626 reviews
Rating 4 - Poor. 127 out of 626 reviews
Rating 2 - Terrible. 174 out of 626 reviews

Reviews

10/10 Excellent

Simon

Stayed 4 nights in Jul 2025

2/10 Terrible

catia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wrost Hotel Ive stayed

Not a 4 star it is more like a 2 star. Poorly cleaned and looked after. Air con did not work, swapped rooms and also did not work. Checked out after 2 days and found altrrnative accommodation.
Stayed 6 nights in Aug 2025

10/10 Excellent

Edite Maria Pedro de Sales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

MINA

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the staff are very nice and happy to assist with any issues. I enjoyed my stays in the hotel.
Stayed 1 night in Jul 2025

2/10 Terrible

MINA

Stayed 1 night in Jul 2025

6/10 Okay

Franck Ghislain Yvon

Liked: Room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fabrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

sarwar

Liked: Amenities
Its very good location but from the room you can hear all the nosey from outside , very hard to sleep...
Stayed 4 nights in May 2025

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I Will be BACK. The fantastic staff & service

Exceeded my expectations. I don't understand the poor reviews, this is not the Four Seasons Hotel? From my arrival to departure, staff were consistently helpful and professional. My room was beautiful and very clean. The bathroom was immaculately clean with a powerful shower. Breakfast was adequate, dinner was more than I could eat, the buffet night was amazingly delicious. I enjoyed my time relaxing by the spacious pool area. Overall, I'm completely satisfied. Special thanks to Hassan and Aziz at reception. My cleaning lady too.
Stayed 2 nights in May 2025

10/10 Excellent

Hassan

Stayed 1 night in Mar 2025

6/10 Okay

Tony

Liked: Cleanliness, staff & service, room comfort

Not a bad place and close to everything.

During check in I waited for about 12 minutes at the reception desk. I looked around and I saw a guy eating his dinner then made a hand gesture that he would assist me in a minute. Obviously that he saw me first when I arrived and he didn’t even approach me until I saw him. Breakfast buffet was good for for about $9.00. Locations is close to everything and plenty of restaurants around the area. Bed was comfortable and they cleaned it everyday except for the wall outside the bathroom is moldy and the bathroom has no shampoos and lotion available. Also, when I ordered the beer at the restaurant, the front desk guy charged me extra 10 dirham per bottle. The second night I ordered beer again I asked the waiter and told me the prices is always the same or 10 Dirham lesser than the first time I ordered it.
Stayed 5 nights in Mar 2025

8/10 Good

Richard Leighton

Not sure it warrants 4 stars. It’s dated but to be fair, it was good value.
Stayed 4 nights in Mar 2025

2/10 Terrible

Wenpeng

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving at our room, we immediately noticed that the lamps were not functioning. We contacted reception, and they moved us to another room on the same floor. Later that evening, around 11:00 PM, we discovered that the window could not be closed, leading to significant noise from the street. We reached out to reception again, but instead of receiving prompt assistance, we experienced delays and unhelpful responses. Additionally, the room was only stocked with essentials for two guests, despite our reservation being for four. When we requested additional supplies, we were met with vague and inconsistent answers, which made the situation even more frustrating. Overall, the service fell far below expectations. A hotel should provide functional amenities, proper accommodations, and reliable customer service. I hope management takes these concerns seriously and makes improvements for future guests.
Stayed 1 night in Dec 2024

2/10 Terrible

Wenpeng

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving at our room, we immediately noticed that the lamps were not functioning. We promptly contacted reception, and they relocated us to another room on the same floor. Later that evening, around 11:00 PM, we discovered that the window could not be closed, resulting in excessive noise from the street. Once again, we had to contact reception. However, instead of providing proper assistance, the staff repeatedly lied to us. One particular receptionist, a lady, displayed a complete lack of professionalism, lying without hesitation. Additionally, the room was only stocked with towels and toilet paper for two guests, despite our reservation being for four. When we requested the necessary supplies, the same receptionist responded with yet another blatant lie, showing no regard for honesty or guest satisfaction. This level of service is entirely unacceptable. We expect a hotel to provide basic functionality, honesty, and proper accommodations. I urge management to address these issues and ensure that future guests do not encounter the same unacceptable treatment.
Stayed 1 night in Dec 2024

6/10 Okay

Isaac

Disliked: Cleanliness
Decent
Stayed 4 nights in Dec 2024

8/10 Good

Muhammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Abdul Nabi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, best staff, I love to stay at imperial holiday hotel
Stayed 3 nights in Dec 2024

8/10 Good

Shaid

Liked: Cleanliness, staff & service, amenities
The receptionist is always smiling and happy to help as is the dining manager and staff. Room is clean which is most important.
Stayed 2 nights in Dec 2024

8/10 Good

Asad

Liked: Staff & service
Disliked: Cleanliness

Good breakfast and best SPA

It was good for a solo traveler, but cleanliness was an issue as they didn't clean my room on daily basis. The SPA treatment was the best and very professional
Stayed 2 nights in Dec 2024

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Staff & service, room comfort

Okay hotel with a good location. Nice breakfast.

Hôtel was pleasant. Air conditioning did not work. Balcony patio door would not open. No tv remote. Problems reported to reception and not addressed at all! Breakfast was lovely. Location decent.
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmed

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amizing
Stayed 3 nights in Aug 2024

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gloucester

The stuff was lovely. The hotel need be clean. My room was dirty the restaurant and pool was worse don’t ask about food wasn’t like was expected.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hassan

Stayed 1 night in Jun 2024

10/10 Excellent

Anslem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this property during my stay in Marrakesh, staff was welcoming, explained how to get around Marrakesh to me. The room was perfect as the cleaner was always there every morning to clean and change beddings. Restaurant staff was lovely and friendly and over they made my stay here a one to remember and will definitely be back. Only little issue I had was my wifi connection wasn’t too great in my room but over still goof
Stayed 9 nights in Jun 2024

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay and well located

My stay was amazing, from the check in desk to the sat I left, Yassin at the reception was polite, well spoken and made sure my stay is enjoyable
Stayed 2 nights in Jun 2024