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Kenzi Menara Palace & Resort

5.0 star property

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Photo gallery for Kenzi Menara Palace & Resort

2 outdoor pools, pool umbrellas, sun loungers
Property video
Property grounds
3 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Building design

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Gym
$192
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000
  • Place, Avenue Mohamed VI
    ‪2 min walk‬
  • Place, Agdal Gardens
    ‪3 min drive‬
  • Place, Jemaa el-Fnaa
    ‪4 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪7 min drive‬

Room options

View all photos for deluxe triple room

Minibar, in-room safe, desk, soundproofing

deluxe triple room

  • 605 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

9.2 out of 10
Wonderful
(27 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool and Atlas mountains View

7.2 out of 10
Good
(5 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Premium Suite, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Suite, King Size Bed, Garden View

  • 1174 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Premium Suite, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Suite, King Size Bed, Pool and Atlas mountains View

10.0 out of 10
Exceptional
(1 review)
  • 1174 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • 605 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, Twin Beds, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Pool and Atlas mountains View

  • 605 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Premium Suite, King Size Bed, Garden View

  • Sleeps 2

Premium Room, King Size Bed, Pool and Atlas mountains View

  • Sleeps 2

Premium Room, King Size Bed, Garden View

  • Sleeps 2

Premium Suite, King Size Bed, Pool and Atlas mountains View

  • Sleeps 2

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

  • Sleeps 2

View all photos for Premium Room, Twin Beds, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Pool and Atlas mountains View

  • Sleeps 2

Deluxe Triple Room

  • Sleeps 3

Deluxe Triple Room

  • Sleeps 3

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About this property

Kenzi Menara Palace & Resort

5-star Marrakech hotel, connected to a shopping center in Mechouar-Kasbah
This smoke-free hotel features 3 restaurants, 2 outdoor pools, and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Kenzi Menara Palace & Resort offers 236 accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, spring water baths, bathrobes, and slippers.

This Marrakech hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Some rates at Kenzi Menara Palace & Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Kenzi Menara Palace & Resort features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and 10 meeting rooms. This luxury hotel also offers a children's pool, a terrace, and a complimentary children's club. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site.

Kenzi Menara Palace & Resort is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Restaurant L'Insensé - This buffet restaurant serves breakfast, lunch, and dinner.
L'Orientaliste - Onsite lobby lounge. Open daily.
Snack Pool Bar - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Saoussane - This restaurant specializes in Moroccan cuisine and serves dinner only. Reservations are required. Open select days.
Cinecittà - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Cinecittà
  • L'Orientaliste
  • Restaurant L'Insensé
  • Saoussane
  • Snack Pool Bar

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Piano
  • Playground
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 2 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 4 years old are only allowed with adult supervision

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 450 out of 1001 reviews
Rating 8 - Good. 338 out of 1001 reviews
Rating 6 - Okay. 121 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition could be better. Room temperature was about 23-25 degrees. We couldn’t het temperature lower. Same problem was our friends room. Even The mechanic couldn’t get The room cooler. Anyway we slept fine because room humidity was very low. Pool area is superb! Room pillows are very big and sleeping might be a problem for some people. Room condition could be better.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour reposant

Hôtel un peu excentre du centre ville mais de tout repos. Chambre spacieuse , grande piscine . Le personnel est très gentil , Kawtar et Ayoub à la réception sont très sympas . Plusieurs espaces pour se détendre avec un fond musical . J’ai surtout apprécié le calme qui y régnait .
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Andres, Aventura

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was amazing, personel , breatfast was so good !!! Very outstanding option in Marrakesh !!
Stayed 1 night in Jun 2025

6/10 Okay

Mario

Liked: Room comfort
Disliked: Staff & service

Not so worth it

Our overall stay was OK but there are some stuff that new travellers need to know 1. If you are not all inclusive you are treated differently. 2. People are reserving chairs at the pool in the morning and only showing up at the end of the day. 3. The dinner buffet is 40 Euros/per and you have the extra for a glass of water. 4. The inside bartender can be very rude to non all inclusive members
Stayed 4 nights in Jun 2025

2/10 Terrible

Nauman

Disliked: Staff & service, room comfort

Unsatisfied Stay - Never Coming back

Unfriendly staff at reception during check in, actually quite rude. Kept asking for Iron for two days but it wasn’t provided. They kept saying that all irons are occupied with other guests. Last night AC stopped working and it took them almost one hour to shift us to another room - where internet was v v weak - almost not working. Earlier room # 268 Last night room # 146 or 147
Stayed 2 nights in Jun 2025

10/10 Excellent

Amine

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Zuber

Disliked: Staff & service
Disappointed with breakfast same every day I was there for 4 days boring. Pool was big. Not many people understand English
Stayed 4 nights in Jun 2025

10/10 Excellent

Sila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour au Kenzi Menara Palace était super ! Très bon accueil, le personnel est au petit soin, très gentil. L’hôtel est spacieux et très propre. Le petit déjeuner est varié. L‘extérieur est magnifique et la piscine est grande. Nous y retournons sans hésiter. Merci à Mehdi et Mouad, les deux coachs, pour votre sympathie, à bientôt !
Stayed 4 nights in Jun 2025

8/10 Good

Zawadi

Liked: Cleanliness, amenities, property conditions & facilities
Cleanest place and friendly staff and concierge person Sharif he was an amazing person
Stayed 5 nights in May 2025

8/10 Good

Zawadi

Liked: Cleanliness, property conditions & facilities
The hotel stuff were so amazing and the concierge person called Sharif was so helpful with transport and he made our trip enjoyable with his services
Stayed 2 nights in May 2025

2/10 Terrible

Mohammed

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I paid for upgraded room and I got a regular room plus the room is infested with cockroaches and bugs. I moved to a different room, the air conditioner, not working and no accommodation.
Stayed 6 nights in May 2025

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas mal du tout

Très bon séjour dans cet hôtel. Nous avons beaucoup apprécié la piscine chauffée. Petit déjeuner très bien aussi manque juste le jus d’orange pressé et les oreillers un peu trop durs sinon c’était un excellent séjour ! Le personnel était très bien.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Stayed 4 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ngeiyah

Stayed 1 night in Apr 2025

10/10 Excellent

Oluwabankole

Liked: Property conditions & facilities
Lovely
Stayed 4 nights in Mar 2025

6/10 Okay

Bernich

Traveled with family and small children, Traveled with family
Liked: Cleanliness
N/A
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don’t be fooled by the pictures

Honestly one of the worst hotels I’ve been to. Mainly due to the service of the staff. The receptionist were unfriendly and unhelpful. The same goes to the restaurant staff, they were busy talking to each other rather than filling missing food and beverage to the buffé. They also did not take away the platters or glasses. The reception questioned me and my mother the first day prior to check-in, why I did not want to share a bed with my mother, calling me an immature man. The last day the two people inte reception try to scam me with the booking a taxi to the airport, demanding 20 dirham (I paid 60 dirham before). They spoke Arabic since they knew I was Swedish. Little did they know I speak Arabic and understood what they were trying to do.
Stayed 5 nights in Mar 2025

6/10 Okay

Sandy

Traveled with partner
Disliked: Staff & service
Kenzi offered a generally acceptable stay, with a safe and quiet environment conveniently located near the city center. The readily available taxi service was a definite plus. However, several issues detracted from the experience. The staff's demeanor was less than welcoming. Despite two requests, our malfunctioning refrigerator was never repaired. Furthermore, we encountered a large cockroach in the restroom, which, after being dealt with by my husband, was not removed by housekeeping. Finally, the dinner was significantly overpriced, especially considering the mediocre quality of the food.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jean Francois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci encore à toute l'équipe du kenzi Menara qui ont rendu notre séjour merveilleux. Nous sommes arrivé tard le soir la première nuit et la chambre que l'on nous à donné ne nous à pas plu. Le lendemain nous allons à la réception et avons expliqué notre situation ils nous ont changé de chambre et surclassé même sans aucun frais. Nous avons été ravi de l'ensemble de l'établissement en passant du Petit déjeuner qui était très copieux et varié ainsi que de la piscine extérieure géante. C'était l'anniversaire de ma femme et ils ont ramené deux gâteaux un dans la chambre et un au restaurant de l'hôtel le soir avec les musiciens qui allait avec. Nous avons vraiment l'impression d'être des clients et chaque demande est vraiment pris au sérieux, merci à vous de l'ensemble de la prestation et continuez de cette façon.
Stayed 4 nights in Mar 2025

6/10 Okay

Eddie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honestly, this resort has soooooooooooooo much potential to be nice. However, poor service and average food brings it down a lot. Firstly, I agree with previous reviews that the breakfast staff were lousy and inattentive. We didn't get a single hello, or welcome when we arrived each morning. The food was very average with very little variety - let's just say this would have been good for a 3 star resort. Moving onto the staff - there was a certain arrogance from some members at check-in that made us feel unwelcome and unable to ask simple questions. I'm not sure if this is down to a single individual (although one in particular comes to mind), or overall working culture they have at this hotel. Regardless, something needs to change. Overall, as I said before, this place has so much potential as it has such nice rooms, pools, and relaxing areas. However, sub par food and really really bad service (for a 5* resort) reminds me more of a 3 star budget resort, rather than a 5* star one.
Stayed 6 nights in Mar 2025

4/10 Poor

Morgan

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025