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La Renaissance Hotel

4.0 star property

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2 bars/lounges, poolside bar
Front of property
Poolside bar
Junior Suite | Living room | 32-inch LCD TV with satellite channels, TV
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
89 Angle Bld Zerktouni and, Mohamed V Gueliz, Marrakech, 40000
  • Place, Carré Eden Shopping Center
    ‪5 min walk‬
  • Place, Avenue Mohamed VI
    ‪5 min walk‬
  • Place, Marrakech Plaza
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪12 min drive‬

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About this property

La Renaissance Hotel

4-star Marrakech hotel, connected to a shopping center in Gueliz
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, 2 bars/lounges, a poolside bar, and a snack bar/deli are onsite.
La Renaissance Hotel offers 45 accommodations with minibars and safes. Rooms open to furnished balconies. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Marrakech hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

Children under 11 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, spa la renaissance. Services include body wraps, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. The spa is open select days.
In addition to a full-service spa, La Renaissance Hotel features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 431 square feet (40 square meters) include conference space. This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Aqua - Onsite restaurant.
La Brasserie - This brasserie serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MAD 50 for adults and MAD 50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aqua
  • La Brasserie

Things to do

  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1952
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 200.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 50 for adults and MAD 50 for children
  • Rollaway bed fee: MAD 200.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

La Renaissance Hotel
La Renaissance Hotel Marrakech
La Renaissance Marrakech
Renaissance Hotel Marrakech
Renaissance Marrakech
La Renaissance Hotel Hotel
La Renaissance Hotel Marrakech
La Renaissance Hotel Hotel Marrakech

La Renaissance Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 92 out of 435 reviews
Rating 8 - Good. 141 out of 435 reviews
Rating 6 - Okay. 102 out of 435 reviews
Rating 4 - Poor. 45 out of 435 reviews
Rating 2 - Terrible. 55 out of 435 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Message

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but no good service. Dirty bed and curtains. Staff aren't experienced at all. No breakfast open buffet as mentioned. We had to go out for breakfast. I won't recommend this hotel or whatsoever.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with group

Not up to hotel standards in my opinion

Stayed 2 nights in Sep 2022

2/10 Terrible

Sanae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very bad not able to sleep at all because of restaurant and bar music on the top floor as I was staying on 5th floor , the room and the balcony was very dirty ?? Overall rubbish, not happy at and will never come back there again .
Stayed 1 night in May 2022

10/10 Excellent

ALI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Hôtel La Renaissance was a great hotel to stay in, we were a group of 4 people, the staff were extremely friendly and would go the extra mile to help you out no matter circumstances even when they are extremely busy. We had no issues with our check in as they let us check in 1 hour early. We booked 3 rooms and had no problem with the rooms at all, the housekeeping team were excellent, they would always give us fresh towels, sprayed nice fragrance in our rooms, also done the beds very well and left the rooms sparkling clean, our rooms were always maintained good. I would like to take a minute to thank the Reception team, they have done an amazing job fulfilling our needs, Ayoub with his great customer skills, well mannered, professional customer service skills and was always very helpful, he made our stay more pleasant along with Salma and Huriya Apologies I would definitely recommend this hotel, it’s in the main strip of Gueliz and close to everything, we would be back soon, hopefully sometime in July/August depending on the weather and the circumstances. Once again Many thanks
Stayed 7 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Atiff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Great hospitality
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
I booked this hotel for my husbands 30th surprise birthday. The woman at the reception was very polite, friendly and informative and during check out. However the next day there was another gentleman and for some reason kept asking questions about when we checked in and who was there at the reception - no idea why that was of importance. We enquired about booking trips with the hotel and he seemed to be pushing us to go for a certain trip and when we said we'd think about it he then kept saying the prices would change tomorrow? Anyway, we were taken to our room and there was hardly any lights in the room that worked baring in mind we had checked in during the evening. During the day we could open the curtains and loads of light was in the room obviously, during the night it wasn't very good. We opened the fridge and there was a bowl of fruits, a drink that had clearly been used prior to our visit with a yogurt pot. The bathroom was lovely apart from the used bathrobe with lipstick in and our wardrobe had a tart on the top shelf that had been half eaten. I don't really know if I would say this hotel is the most cleanest place, considering none of this had been cleaned or fixed during our week stay.
Stayed 5 nights in Jan 2020

8/10 Good

Roxan

Liked: Staff & service, room comfort

In the middle of New City, well located

Good location, helpful staff, good size suite, great balcony, fine breakfast selection, good check in experience, fair pricing.
Stayed 5 nights in Dec 2019

10/10 Excellent

Anna

Business traveler
Liked: Cleanliness, staff & service
The staff were really friendly and the food was good. Rate charged was also good. Hotel was just noisy, battled to sleep
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Great location and staff sre available to help, there is a nice roof top pool aswel
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although at check in thru could not find me in their system, they upgraded me. The staff were nothing short of excellent. I had lost my wallet on the last day, when the 'bell boy' took a taxi with me and found the other taxi in which I had lost it ;by this time my wallet had found its freedom at last and was away!! Then he took me on his scooter to the local police station for reporting and stayed with me from around 1 to 3am bringing me back to the hotel. It's ideally placed with a brand new mall near by (Carré Eden I think the name is). Also ideally placed for the film festival in Marrakech each year. I will be back there.
Stayed 7 nights in Nov 2019

2/10 Terrible

Gary

Traveled with group
Disliked: Cleanliness, staff & service, room comfort

DONT GO THERE ! Racist Homophobic Staff

I stay in Marrakesh regularly but first time I’d used this hotel . We book on the site with arrangements to pay on arrival . When we arrived their cars machine wasn’t working but they refused to admit us to the rooms until I went to an ATM and paid in cash . One night we arranged to meet a friend at the hotel bar which fronted on your the street . From inside we watched them refuse entry to the bar . I had to intervene to get him admitted. They didn’t give any reason but I suspect the fact that he was a young black man was the only reason. It was a pleasant night so I invited my friend and the UK friend I was travelling with to the balcony for drinks . My UK friend says he’d follow us up as he still had a full drink . We went to my room , I went to the loo and my friend was opening the door to the balcony when the night manager and huge security guard let themselves In. They accused us of being gay , through my friend out . They insisted I gave the guard a €50 euro ‘tip’. If not they’d call the police . I pointed out that we’d done nothing Illegal but they’d tell the police we had . The guard then went downstairs and relieved my friend of his cash . Robbed him basically . Most appalling treatment ever .
Stayed 5 nights in Nov 2019

4/10 Poor

Bashar

Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The customer service from the receptionists were disappointing. This is an area that needs to be improved.
Stayed 7 nights in Oct 2019

10/10 Excellent

Numan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great People and Place

Awesome place for staying and relax Chemaa and Olioa where great on reception and so helpful and friendly . You are pretty much close to everything walking and taxi distance away. 20mins away from Airport
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
Poor customer relations from the moment u arrive .. wifi is very poor always having issues with room card not working
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about this property was the location ... the rooms where basic not even a kettle in the room .. breakfast was poor
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
The hotel is rough around the edges, air-con not working, no cold water in the shower etc... Staff are pleasant enough Get there early as parking is on street and 1st come 1st served, also have to pay a guy to watch your car each night...?
Stayed 2 nights in Sep 2019

4/10 Poor

Graham

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Disappointing

Had to ask for towels and hairdryer on arrival. Didn’t get hairdryer and asked for towels twice. Fridge and tv not working. Moved on second night but had problem with cold water and bath. Still no hairdryer. Service in bar and stewards were very good. Checked out a day early. Thank you
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
We enjoyed the fact that there was many things to do in the hotel, a bar, restaurants & club, skybar. Very nice
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Bobby

Liked: Cleanliness, staff & service, amenities
The hotel is between the old town and the new town so is in an ideal location for visiting all sites. Found the alcohol to be very expensive in and outside the hotel. If you drink shorts there’s a Carrefour nearby which is a lot cheaper
Stayed 3 nights in Jul 2019

4/10 Poor

Barry

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing but good location. WiFi that doesn’t work except at reception.
Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 11 nights in Apr 2019