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La Sultana Marrakech

5.0 star property

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Exterior
Riad Room | Premium bedding, down comforters, minibar, in-room safe
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Deluxe Suite | View from room
Deluxe Suite | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Pool
  • Bar
  • Parking included
  • Breakfast available

Explore the area

Map
403 Rue de la Kasbah, Marrakech, 40000
  • Saadian Tombs
    ‪2 min walk‬
  • Bab Agnaou
    ‪3 min walk‬
  • Bahia Palace
    ‪11 min walk‬
  • Marrakech (RAK-Menara)
    ‪13 min drive‬

Room options

View all photos for Riad Room

Riad Room | Premium bedding, down comforters, minibar, in-room safe

Riad Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • 645 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, down comforters, minibar, in-room safe

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Exclusive Suite

Exclusive Suite | Premium bedding, down comforters, minibar, in-room safe

Exclusive Suite

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

La Sultana Marrakech

5-star hotel in Mechouar-Kasbah
2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a fitness center, and a bar/lounge.
La Sultana Marrakech offers 28 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Marrakech hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

LA SULTANA SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, La Sultana Marrakech features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

A business center is on site at this 5-star property. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking and valet parking are complimentary.

La Sultana Marrakech has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
La Sultana - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MAD 230 for adults and MAD 115 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Sultana

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • DVD player
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MAD 200 per pet, per day
Welcoming dogs only
1 total (up to 11 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 230 for adults and MAD 115 for children
  • Airport shuttle fee: MAD 380 per vehicle (one way)
  • Pet fee: MAD 200 per pet, per day
  • Rollaway bed fee: MAD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Marrakech Sultana
Sultana Marrakech Hotel
Sultana Hotel Marrakech
Sultana Marrakech
Hotel La Sultana
La Sultana Marrakech Hotel Marrakech
Sultana Hotel
La Sultana Marrakech Hotel
Hotel La Sultana
La Sultana Marrakech Hotel
La Sultana Marrakech Marrakech
La Sultana Marrakech Hotel Marrakech

La Sultana Marrakech Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 140 out of 162 reviews
Rating 8 - Good. 14 out of 162 reviews
Rating 6 - Okay. 5 out of 162 reviews
Rating 4 - Poor. 1 out of 162 reviews
Rating 2 - Terrible. 2 out of 162 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. It was a great royal experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin John

Stayed 2 nights in Oct 2024

8/10 Good

Vedat

Stayed 4 nights in Apr 2024

10/10 Excellent

Alan

Stayed 3 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is absolutely stunning . The bellhop service is a fun experience. However , while the service isn’t bad , it needs some improvement.
Stayed 1 night in Jan 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Yana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, attentive staff went above and beyond. Our personal butler felt like a very luxurious experience.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Stayed 4 nights in Nov 2023

10/10 Excellent

Jinda

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful quiet oasis. The staff are wonderful
Stayed 4 nights in Oct 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
All staff were impeccable. The hotel is beautifully designed and maintained. We left the hotel just 12 hours before the earthquake disaster occurred on 8th September. When hearing the sad news we immediately called the hotel to check all hotel staff and their families were safe and we were reassured all were. The hotel fortunately had not been adversely effected.
Stayed 9 nights in Sep 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is like a home to me. I come to Marrakech to stay here.
Stayed 3 nights in Jun 2023

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel
La Sultana was everything it advertised- a luxurious hide-away in the heart of Marrakech. The hotel twists and turns, through elegant salons and courtyards, by hidden reading nooks and arrangements of fresh flowers, up curving stairwells to a lovely rooftop garden. The staff was graciously accommodating to our every request. It really is like staying in a fine old Moroccan mansion. We loved it.
Stayed 3 nights in Jun 2023

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly beautiful Riad. Staff is wonderful. Impeccable service. The Riad is a magical place, it epitomizes the magical mystic of Marrakech. It will be the only place I will stay for all future visits.
Stayed 1 night in Apr 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!!
I visited the Royal Mansour and the Mamounia for dinner just to compare but found this riad so much more beautiful and charming for a fraction of the price. Not to imply, however, that this gem is inexpensive!
Stayed 3 nights in Feb 2023

10/10 Excellent

Allison Carlene, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely stunning. We were greeted with the most welcoming arrival and the most helpful, kind people worked there. It was very close proximity to everything we wanted to do. They did a great job making us feel safe as well. I highly recommend this place.
Stayed 4 nights in Feb 2023

10/10 Excellent

Kirsten

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here from February 2nd to the 11th, it was excellent, the hotel is gorgeous the food is excellent but the staff are at the top of my list as the absolute best.everyone was warm friendly and welcoming we felt right at home from the minute we arrived, I can’t say enough about the hotel, they arranged all our excursions seamlessly, gave us amazing recommendations for dinner, the location is excellent and very easy to get around, the suite was so pretty with lots of room and fine details like a jewelry box inside the safe, I would go back in a second definitely a 5 star boutique hotel
Stayed 8 nights in Feb 2023

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 5 nights in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service

6/10 Okay

Lilia

Liked: Staff & service, amenities, property conditions & facilities
Building is very nice

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is stunning and stuff we’re very helpful.
Stayed 4 nights in Nov 2022

10/10 Excellent

Danielle

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The BEST hotel in Marrakech!!!!
This was hands down the best hotel in Marrakech, even better than la mamounia in my opinion. The staff was amazing from the moment we checked in to the moment we left. I was visiting with my mother, a friend, and her mom and we stayed at three different hotels during our trip. This was their favorite as well. The staff was so welcoming and hospitable and made us feel at home every step of the way. The rooms were beautiful and spacious, the food at the hotel was fantastic, and the design was unparalleled. Every detail was accounted for. I will definitely be returning next time I am in Marrakech!
Stayed 3 nights in Oct 2022

8/10 Good

Pardeep, Warren

Stayed 3 nights in Oct 2022

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most wonderful hotel ever.
Without a doubt the best, most beautiful hotel I have ever stayed in in my entire life. Absolutely gorgeous in every way, incredible attention to detail in both decor and service. The food is incredible as is the spa and we became friends with all of the staff. We felt like royalty as our every wish was granted during this magical stay.
Stayed 6 nights in Apr 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best experience ever!!
a magical experience. impeccable service! everyone and everything was pleasing!!
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MARRAKECH
We had an amazing stay at La Sultana. The hotel, it’s environment and the staff were all incredible.
Stayed 3 nights in Mar 2020