Jaal Riad Resort

5.0 star property

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Room options

View all photos for Deluxe Room, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Garden View

  • Sleeps 2
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, Balcony, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Balcony, Pool View

  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, Pool View (Prestige)

Premium bedding, minibar, in-room safe, desk

Suite, Pool View (Prestige)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Pool View (Mountain View)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, Pool View (Mountain View)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Patio (RIAD Vue)

Premium bedding, minibar, in-room safe, desk

Suite, Patio (RIAD Vue)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, Terrace, Pool View

  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Suite, Pool View

Flat-screen TV

Premium Suite, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Pool View (Jaal)

Premium bedding, minibar, in-room safe, desk

Suite, Pool View (Jaal)

  • Sleeps 2
  • 1 Queen Bed

Junior Suite Room

  • Sleeps 2

Single Room

  • Sleeps 1

Double/Twin Standard (3Ad)

  • Sleeps 3

Double/Twin Standard (2Ad)

  • Sleeps 2

Junior Suite 3Ad

  • Sleeps 3

Family Room 2Ad+2Ch

  • Sleeps 4

Junior Suite (2Ad+1Ch)

  • Sleeps 3

Single Junior Suite

  • Sleeps 1

Double/Twin Standard (2Ad+1Ch)

  • Sleeps 3

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About this property

Jaal Riad Resort

5-star Marrakech hotel, connected to the convention center in Mechouar-Kasbah
4 restaurants, an indoor pool, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Jaal Riad Resort offers 220 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Jaal Riad Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to an indoor pool, Jaal Riad Resort provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services. Onsite self parking is complimentary. A total renovation of this property was completed in April 2022.

Jaal Riad Resort has designated areas for smoking.

L'Atelier - Onsite buffet restaurant.
LE TERRAZ - Onsite restaurant. Open daily.
L'O2 - This restaurant specializes in international cuisine. Open daily.
THE CAT - Onsite restaurant. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Jaal Riad Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • L'Atelier
  • L'O2
  • LE TERRAZ
  • THE CAT

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - April 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.66 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Guests under 16 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Les Jardins de l'Agdal
Les Jardins de l'Agdal Hotel
Jardins l'Agdal Hotel
Jardins l'Agdal

Jaal Riad Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 36 out of 62 reviews
Rating 8 - Good. 15 out of 62 reviews
Rating 6 - Okay. 5 out of 62 reviews
Rating 4 - Poor. 1 out of 62 reviews
Rating 2 - Terrible. 5 out of 62 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Reda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has makings of a Four Seasons but still need to improve their level of service and consistent room cleanliness - one of our two rooms had a roach, one other room they left one glass and a kettle and nothing else! And no one answers the front desk phone! To get a porter, we had to walk all the way to the front desk to ask them .. and we found the staff on the room behind the front desk chatting with each other! The bellboy and the porter and the spa staff were excellent! The resort though was lovely with massive pool, spa and gym and a Riad courtyard.
Stayed 4 nights in Jan 2025

8/10 Good

K

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Muhammad Mobin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

This resort was absolutely incredible! From the check-in service to the rooms and lobby decor and comfort. The breakfast variety was terrific as well. Besides that, their artistic lounge and variety of bars/restaurants was also fantastic. Outside of the resort, there is a mall at walking distance and the medina isn't too far away either with taxis easily available too. The only thing I'd like to highlight as negative is that the outdoor pool is not heated and we went in December so it was impossible to use the facility. As for the indoor pool, it was heated but charged at £20~ which was again not ideal.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room on top floor overlooking the pool. Had a nice balcony and rooms are spacious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Di

Traveled with partner
Liked: Property conditions & facilities
Clean Lovely property in Riad style. Rooms are cosy with large double bed and a reading nook. This reading nook was my most favourite part of the room. The hammam was very nice and services offered in spa was decent variety. The Hammam service itself was really good and relaxing. There was plenty of vegetarian options to choose from at breakfast as well as buffet dinner. Concierge was helpful finding us a great guide to tour the city. Language was a barrier for us as we don’t speak French but that didn’t deter staff to provide great service, using technology to translate each other’s words. I would love to come back to stay in this resort.
Stayed 3 nights in Dec 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Oghenevomerho

Stayed 2 nights in Sep 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifull Hotel
Stayed 4 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience , Very friendly staff
Stayed 3 nights in Aug 2024

8/10 Good

Fadima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tedd

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the break and will definitely be coming back.
Stayed 5 nights in Jul 2024

10/10 Excellent

Black

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely thrilled with my recent stay at Jaal Riad Resort Marrakech! This wasn't my first visit, and it certainly won't be my last. The ambiance, the hospitality, and the sheer beauty of the place keep me coming back. A special thanks to the amazing team at the reception for their exceptional service. Also, a shoutout to the bar O2 & Stay for their wonderful atmosphere and the fresh cocktails they serve. I'm in love with this amazing resort—every experience here is unforgettable. Highly recommend it to anyone looking for a perfect getaway!
Stayed 1 night in Jun 2024

6/10 Okay

Baba

Stayed 3 nights in May 2024

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities, room comfort
Where do I start, overall look of hotel is beautiful, all areas are spotless, the pool is nice and very big, the Italian restaurant we try was disappointing ( only 1 menu available, yes 1 menu to share between the tables !!!, food average, tiramisu terrible, no cocktails available despite been on the menu...) The buffet restaurant for breakfast very nice and ample choices, used it also in the evening 300dam if not all inclusive, choice was various and food was ok. Hotel about 7mn from jeema el fna 50dam by taxi
Stayed 3 nights in Jun 2024

10/10 Excellent

Zied

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Black

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had an incredible stay at Jaal Riad Resort Marrakech, and I can't recommend it highly enough. The culinary experience at their restaurant and buffet was exceptional, offering a wide variety of delicious options to suit every palate. The breakfast spread was equally impressive, providing a perfect start to each day. The resort itself is a serene oasis, with a quiet ambiance that allows for total relaxation by the beautiful pool. Evenings were particularly enjoyable at the O2 Bar and Stay Bar, where the atmosphere was perfect for unwinding. Overall, Jaal Riad Resort Marrakech exceeded all expectations and made for an unforgettable stay
Stayed 1 night in May 2024

10/10 Excellent

Black

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une escapade inoubliable au Jaal Riad Resort ! Notre séjour dans ce havre de paix a été tout simplement magique. Dès notre arrivée, nous avons été accueillis chaleureusement par le personnel attentionné et souriant. L'architecture traditionnelle marocaine et le décor somptueux nous ont transportés dans un autre monde. Les chambres étaient luxueuses, confortables et décorées avec goût, offrant une vue imprenable sur la vue panoramique et la grande piscine. Nous avons également eu la chance de profiter des délices culinaires proposés par le restaurant de l'hôtel Le CAT mettant en valeur leurs goût de service et les saveurs exquises de la cuisine locale. Les moments de détente au bord de la piscine ou dans le spa ont ajouté une touche de bien-être à notre séjour. Nous recommandons vivement le Jaal Riad Resort à tous ceux qui recherchent une expérience authentique et raffinée à Marrakech. Nous avons hâte d'y retourner !
Stayed 1 night in Mar 2024

10/10 Excellent

Dr JoDean

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility. Friendly, knowledgeable, helpful staff.
Stayed 1 night in Mar 2024

6/10 Okay

Loremel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
If you want a quieter place to stay, this is a great place for you. The place looks very nice. There is a pool and a gym that you can use. It is a bit far from the Medina. You need to get a taxi to get there. The problem isn’t so much as getting there but more of the swindling and price gouging that happens when you try to find your way back. Most drivers don’t know the place so I have to refer them to the mall behind it. That mall is still some walk away from the hotel entrance. The place itself is so nice aesthetically. However, I tried calling for room service four times and nobody was answering. The free breakfast was okay— could be better. In my room, they didn’t refill the soap and when I asked them to change it, they never did. There is only one elevator (it’s a three story building) and only one receptionist. Overall, perfectly adequate place if you just want a place to sleep and leave your stuff for the day.
Stayed 4 nights in Mar 2024

10/10 Excellent

Black

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mon séjour au Jaal Riad Resort à Marrakech a été tout simplement extraordinaire ! L'atmosphère paisible et luxueuse du riad, combinée à l'hospitalité chaleureuse du personnel, a rendu mon expérience inoubliable. Les jardins magnifiquement entretenus, les délices culinaires marocains et les installations de spa de classe mondiale ont ajouté une touche de magie à chaque instant. Un véritable paradis où chaque détail était pensé pour offrir une escapade de rêve. Je recommande vivement cet endroit à quiconque cherche à se ressourcer dans un cadre somptueux à Marrakech.

10/10 Excellent

JoDean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. In addition, I inadvertently left cash in the safe and the staff found it and held it for me to pick up. So gracious. Can’t say enough about this place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alain

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Jaal Riad Resort and had an absolutely fantastic experience. The resort's ambiance is enchanting, with beautifully landscaped gardens and stunning architecture that perfectly captures the essence of the region. The rooms are spacious, elegantly decorated, and meticulously maintained. The staff were incredibly welcoming and attentive, ensuring that every aspect of my stay was enjoyable. The amenities, including the pool and spa, were top-notch and provided the perfect relaxation after a day of exploring the nearby attractions. The dining options offered a delightful array of local and international cuisine, all prepared to perfection. Overall, Jaal Riad Resort exceeded my expectations in every way, and I can't wait to return for another unforgettable stay
Stayed 1 night in Mar 2024

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-

10/10 Excellent

Aissam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Jaal resort was excellent, largely thanks to Ale Eddine’s exceptional service, his professionalism and assistance made a big difference, the hotel was clean and comfortable and conveniently located.
Stayed 1 night in Feb 2024

10/10 Excellent

Alain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member was attentive, lively and pleasant. We had a great time at Jaal Riad Resort and are already planning to come back to stay. Excellent location from markets, mall and airport ! The Bowe spa was perfect too, the ladies who did our hamam were so professional and brilliant.