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Medina Loft & Spa

5.0 star property

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Seasonal outdoor pool
Apartment, 2 Bedrooms | 3 bedrooms, premium bedding, down comforters, minibar
Reception
Front of property
Apartment, 2 Bedrooms | 3 bedrooms, premium bedding, down comforters, minibar

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
No 5 lot OLM 2 neighborhood El Ghoul, Marrakech, 40000
  • Avenue Mohamed VI
    ‪8 min walk‬
  • Carré Eden Shopping Center
    ‪2 min drive‬
  • Le Grand Casino de la Mamounia
    ‪3 min drive‬
  • Marrakech (RAK-Menara)
    ‪17 min drive‬

Room options

View all photos for Junior Room, 1 Bedroom

Junior Room, 1 Bedroom | 3 bedrooms, premium bedding, down comforters, minibar

Junior Room, 1 Bedroom

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 3 bedrooms, premium bedding, down comforters, minibar

Apartment, 2 Bedrooms

  • 1453 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 3 bedrooms, premium bedding, down comforters, minibar

Apartment, 1 Bedroom

  • 914 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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The price is $176
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$197 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Medina Loft & Spa

5-star hotel in Gueliz
Ski into Medina Loft & Spa, where you can relax in a full-service spa, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
Medina Loft & Spa offers 18 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include ski-in/ski-out access and a steam room.
SPA Medina Loft has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam. The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa. There are hot springs/mineral springs on site.
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Complimentary secured self parking is available on site.

Medina Loft & Spa is a smoke-free property.

The Terrace Lofts - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Terrace Lofts

Things to do

  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar
  • Oven
  • Stovetop

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
The seasonal pool will be open from May to December
No pets and no service animals are allowed at this property
Guests under 3 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Médina Loft
Médina Loft Hotel
Médina Loft Hotel Marrakech
Médina Loft Marrakech
Medina Loft Hotel Marrakech
Medina Loft Hotel
Medina Loft Marrakech
Medina Loft
Medina Loft & Spa Hotel
Medina Loft & Spa Marrakech
Medina Loft & Spa Hotel Marrakech

Medina Loft & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

9.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ifran

Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

lovette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and super awesome staff
Our stay at Medina loft and Spa was amazing. Kanza was super awesome she arranged a driver for us who took us to the main sites we wanted to see. He was also totally awesome. Everything was fantastic! Marrakech is a beautiful city. Our hotel was within walking distance to everything including the bus and train station to go to our other destinations in Morocco. I would highly recommend Medina Hotel And Spa!!! It's clean, the rooms are large apt size with all the conveniences of home, the restaurant served excellent food, location was great and All of the staff were awesome in making sure our visit to Marrakech was perfect! Thank you to Kanza and all of the staff at Medina hotel loft and Spa for making our visit to Marrakech super awesome and memorable. Lovette Davis
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this prooerty for 4 days with my wife and 3 kids. All i can say is what an amazing apartment very modern clean, staff are fantastic and really care about their customers. This is fantastic value for money. Only thing that lets it down is the pool is abit small and is not heated and was cold to swim in, so we never used it and that was in 27 degrees sunshine awell. Shops are close by. The main souk bazaar and square is just 5 mins in a taxi. Although the markets and food places are walking distance. In a very quiet area no sound of traffic just peace and quiet and birds tweeting away. I highly reccomend this apartment the receptionists were very polite and helpful. When they make an error they quick to fix the problem to make sure cust is happy. 10/10 , cant reccomend enough......extremely spacous apartment. Dont hesiate !!book it now!!
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good.
Do it. Don't stay for the pool or the bar or the restaurant but if your looking for a comfortable spacious safe place to stay thats away from the crazy city centre then this place scores highly. The hotel is 'just' out of town. We walked into the centre in 45 minutes. If you get the hotel to book a cab and fix the price then £5 gets you into the centre in 10 minutes. Airport in a taxi £6 The breakfast is quality french fare. Some french language would go a long way in this hotel - but that is true for the whole of Marrakech. The wife loved a 30 minute hotel £20 massage nearest supermarket - 5 mins. Off licence - 9 mins. wifi - just pool - just
Stayed 3 nights in Mar 2019

4/10 Poor

Ebrahim

Disliked: Staff & service
Poor Experience
The hotel is not a 5 star hotel. They charged me 120 dirhams for water lol. Further to this the pool area was not available, breakfast was limited to the same basic stuff that would be brought to our room all cold. There is no choice. The water in the room did not work and when we complained they said there is nothing they can do. Further to this when I checked out they insisted I pay another 250 dirhams for a bent mirror that was this way when we arrived.
Stayed 6 nights in Dec 2018

10/10 Excellent

naveed, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel with 5 star facilities. Rooms are clean and breakfast is good.
Stayed 2 nights in Oct 2018

8/10 Good

Paolo

Liked: Cleanliness, property conditions & facilities, room comfort
Sadness overload
Location was very isolated and it seems scary to walk alone.
Stayed 2 nights in Oct 2018

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Hotel
Our stay at the Medina Lofts and Spa was outstanding! The staff was extremely helpful and made our stay very comfortable and welcoming. Yasin and the other front desk employees were very accommodating and provided us with great food recommendations and set up tours at our request. We would absolutely stay at this hotel again. Thank you Medina Lofts and Span!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I've stayed in Marrakech in my 5 visits. Would recommend to everyone travelling to Marrackech.

2/10 Terrible

Dr M, UK

Liked: Cleanliness
Disliked: Room comfort
Misadvertised
This has tried to give a 5* experience but falls short on attention to detail. Mis advertised as having relaxing bath tubs but nil in our superior apartment and this was one of the reasons for booking. Says kitchen is fully equipped but no crockery or utensils to use! Biggest problem is noise. Located right in front of a sports academy for children/teens. Daily noise of them training. For our stay 2 days involved noise pollution of their commentary and music for their tournaments from 8am to 5pm. So loud the inside of our apartment vibrated.

4/10 Poor

Nisserine

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Établissement à la hauteur des 5 étoiles. Serveur du matin très gentil. On a déjeuné au restaurant de l hotel très bon. Le petit déjeuner est copieux. L appartement était magnifique et très propre tout est à disposition. On reviendra volontier.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Chambre correct, petit déjeuner bien, serveur attentionné terrasse tres sympathique.
Stayed 2 nights in Apr 2019

2/10 Terrible

Daniel

Disliked: Staff & service, room comfort
Ciertamente una estafa
Una estancia lamentable, ciertamente es una estafa. Está lejos de todo, no hay comunicación, no tiene servicios y hace frío en las habitaciones. Al llegar al hotel nos recibió un hombre bastante amable que nos enseñó las habitaciones pero el resto de los días las recepcionistas ni nos buscaron un taxi, ni nos hicieron caso con el aire acondicionado, ni nos imprimieron los billetes. Asimismo, y ya cansados de la situación, les pedimos una hoja de reclamaciones pero no tenían o no nos la quisieron dar. Sinceramente he estado en muchos hoteles de 4 y 5 estrellas pero a este pese a ser las habitaciones muy grandes y venderse muy bien, se le caen las estrellas por su propio peso. Solo recomendable para quienes quieran estar en un apartamento sin servicios y a las afueras, en una zona no muy agradable.
Stayed 2 nights in Feb 2019

8/10 Good

CLN, Le Mans

Liked: Cleanliness, staff & service, room comfort
L’établissement en lui-même ne souffre pas beaucoup de critiques. Le personnel est charmant, la cuisine très correcte, les petits déjeuners sont très copieux, les appartements sont vastes, propres et agréables, le ménage est efficace, le service des repas en chambre est ponctuel et fait avec le sourire... Deux points négatifs cependant : - sa situation : situé dans le quartier du lycée Français de Marrakech (les élèves étaient en vacances pendant notre séjour) il est un peu excentré. La vue n’est pas extraordinaire et donnait, pendant notre séjour, sur des travaux ; les montagnes de l’Atlas, bien que visibles de la petite terrasse, semblaient bien loin... - les travaux dans l’hôtel : la vie hors des appartements se trouvent sur la terrasse de toit : restaurant, vue, hammam, (très petite) piscine... Durant notre séjour, des travaux ont rendu la terrasse inaccessible. Dommage. Je pense que c’est un endroit qui peut être agréable pour prendre son petit-déjeuner ou un verre après une longue journée de balade.
Stayed 4 nights in Dec 2018

2/10 Terrible

Nick, Miami

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Upon arriving Front desk desk manager stated they do not accept 3 adult people as requested in the booking paid to Expedia He said they Do Not want to do business with Expedia because Expedia hold more money than it suppost to be. That is something that is not irrelevant to us. Business relationship between Medina Loft & Sps and Expedia is not our business They overcharged me with extra 90 Euros for the 3rd person. In the booking itinerary appear a request for 3 adult people
Stayed 3 nights in May 2018

10/10 Excellent

Einar Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Very big two bedroom appartment. Very high standard.

10/10 Excellent

Catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marakech
Hotellet var bra för utom Polen som var liten det var inte som bilden på nätet .
Stayed 2 nights in Jul 2017

2/10 Terrible

Ali, DK

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stedet har mange begræninger i form af restriktioner som fx hvem man må have med til hotellet og stedet er røgfrit hvilket ikke giver nogen som helst mening, da det er tilladt at ryge alle andre steder i morrokko ! Alt i alt en ringe oplevelse !