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Palais Aziza & Spa

5.0 star property

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Photo gallery for Palais Aziza & Spa

2 outdoor pools, pool umbrellas, sun loungers
Lobby
Room ( Pavilion) | Living area | LCD TV, iPod dock
Room ( Pavilion) | Bathroom | Deep soaking tub, hair dryer, bathrobes, bidet
Egyptian cotton sheets, premium bedding, down comforters, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Hot Tub
  • Bar
  • Pool
  • Breakfast included
  • Gym

Explore the area

Map
Mejjat 3/38, Cercle Ennakhil, Commune, J'Nanate, Sidi Abbad Marrakechm, Marrakech, 40000
  • Ben Youssef Madrasa
    ‪9 min drive‬
  • Palmeraie Palace Golf
    ‪9 min drive‬
  • Marrakech Museum
    ‪9 min drive‬
  • Marrakech (RAK-Menara)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Villa

Egyptian cotton sheets, premium bedding, down comforters, minibar

Garden Villa

  • 1614 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Grand Pool Villa

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Pool Villa

  • 2368 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Junior Suite

  • 882 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room ( Pavilion)

Room ( Pavilion) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room ( Pavilion)

  • 1270 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed

View all photos for Dream Villa

Egyptian cotton sheets, premium bedding, down comforters, minibar

Dream Villa

  • 2368 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed

View all photos for Romantic Villa

Egyptian cotton sheets, premium bedding, down comforters, minibar

Romantic Villa

  • 1615 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 1 King Bed

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About this property

Palais Aziza & Spa

5-star hotel in Annakhil
This smoke-free hotel features 2 restaurants, 2 outdoor pools, and 2 bars/lounges. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and free airport pick-up. Additionally, a fitness center, a poolside bar, and a sauna are onsite.
Palais Aziza & Spa offers 28 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include deep soaking bathtubs, bathrobes, bidets, and hair dryers. This Marrakech hotel provides complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.
Palais Aziza & Spa features 2 outdoor swimming pools, a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This luxury hotel also offers a library, a terrace, and barbecue grills. A shuttle from the airport to the hotel is complimentary to guests (available 24 hours). Onsite self parking and valet parking are complimentary.

Palais Aziza & Spa is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Maroliano - This restaurant specializes in Moroccan cuisine and serves lunch and dinner.
Mosaic Bar and Lounge - Onsite bar.
La Pergola - Overlooking the pool and garden, this restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free airport pick-up shuttle
  • 24-hour airport shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Citrus Bar
  • La Pergola
  • Maroliano
  • Mosaic Bar and Lounge

Things to do

  • 2 outdoor pools
  • Gym
  • Library
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • In-room massages
  • Outdoor treatment areas
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 720.0 per night
Cribs (infant beds) are available for MAD 900.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: MAD 2488.00
  • New Year's Eve (31 December) Gala Dinner per child: MAD 1244.00 (from 4 to 12 years old)
  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MAD 900.0 per stay
  • Rollaway bed fee: MAD 720.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Mosaic Aziza
Mosaic Palais
Mosaic Palais Aziza
Mosaic Palais Aziza Hotel
Mosaic Palais Aziza Hotel Marrakech
Mosaic Palais Aziza Marrakech
Palais Aziza
Palais Aziza Hotel Marrakech
Palais Aziza Hotel
Palais Aziza Marrakech
Palais Aziza Spa
Palais Aziza & Spa Hotel
Palais Aziza & Spa Marrakech
Palais Aziza & Spa Hotel Marrakech

Palais Aziza & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 142 reviews
Rating 8 - Good. 28 out of 142 reviews
Rating 6 - Okay. 6 out of 142 reviews
Rating 4 - Poor. 5 out of 142 reviews
Rating 2 - Terrible. 4 out of 142 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful suite, clean and well appointed. The staff were wonderful and had a fabulous escape.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor and staff were absolutely perfect, welcoming and beautiful!!
Stayed 2 nights in Feb 2020

10/10 Excellent

Patrick, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful hotel and staff - couldn't fault it in any way.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a perfect way to enjoy the Marakech experience and still have a very pampered holiday as well. The property is well maintained, amenities are excellent and the staff are all well trained and very attentive and nothing is too much trouble. I could only highly recommend this property to anyone considering a short or long stay in Marakech.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
The pool area was the nicest part, but peacocks roaming everywhere, very limited food options, being too far out of town, no gym facilities and constant mistakes being made by the hotel, made for a poor stay.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an oasis. It takes a lot to get me relaxed, but here it only took me 2 days and I was in paradise. Great food, service, pool, gardens. Different flowers on the bed every morning made me feel like a princess. I hope I will be back Inshallah
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant and housekeeping staff were incredible and we would return just because of them. The property was stunning, quiet and sophisticated. Unfortunately the reception staff are not trained and not set up to succeed. They never had change, told us to call them to pick us up and then didn’t answer the phone, no one there after 10pm. Room needs an upgrade. Minibar was broken, lighting was so dim, broken bathroom tiles etc. These were minor overall as our stay was a fabulous one. Restaurant and housekeeping staff are five star!
Stayed 6 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, great escape from the hectic city
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 7 nights in Apr 2019

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was fantastic. The rooms were lovely.
Stayed 3 nights in Apr 2019

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful oasis
Beautiful, peaceful quiet hotel set in gardens and with palm trees around pool. Relaxing. Outdoors dining for lunch & small bar, plus indoors bar, restaurant and lounges too. Clean, spacious, comfortable. Great continental breakfast. Evening restaurant costly. Drinks western prices. Spa hamman, massage & facial lovely. Pedicure not good. Spa is western prices. Bedroom spacious and comfortable- ours also had balcony with comfy seats overlooking pool. Helpful, friendly staff. Doubt enough stimulus for family hol: more quiet, pampering feel. Hotel not near anything so have to taxi everywhere. Hotel provides free taxi into town at 10am and 6pm, however it’s to the New town (western shops & restaurants), whereas we always wanted to go to the Old town (Medina, markets, traditional restaurants). You can walk from New to Old town in 25 mins though. Taxi back either pre-arrange with hotel (they charge 150 MAD - currently about £12), or barter yellow cabs down to same price. Beware: yellow cabs always accepted job saying they knew where hotel was but never knew! Many crazy journeys incl one in night rainstorm with no working lights or windscreen wipers. So not for faint hearted!! Hotel will do free pickup from airport if you arrange in advance, with a charge of 30 euros to do the return journey.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2019

10/10 Excellent

Meaux, Philadelphia PA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great property staff was great very friendly and helpful. Breakfast was lacking a little but still ok. Pool could use some love, was a bit dirty and extremely cold (not heated) but still beautiful. I’d recommend this place over and over. Not as far off the beaten patch as some suggest.
Stayed 4 nights in Mar 2019

8/10 Good

Bentley, Boston, MA

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, the only bad thing was that it was not the best location. Taxis had trouble finding it, making it necessary to coordinate pick-up and drop-off with hotel car service. Or, if you spoke French/Arabic you might be able to describe the location, but either way, be sure to have the hotel address and/or phone number on you for the taxi driver.
Stayed 3 nights in Nov 2018

10/10 Excellent

Steve, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly and helpful staff. The rooms nice and food is good. Highly recommend.
Stayed 5 nights in Nov 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spoilt at the Palais
The Palais was wonderful. Excellent service, comfortable room and a beautiful and peaceful setting. Having been to Marrakech before we purposely wanted to stay outside the medina having been in the think of it before. A very tranquil spot it was just what we wanted and only 15 mins out of town by car (approx £12 each way) which the hotel are happy to arrange. If you want to walk out of your hotel straight into the hurly burly this is not for you but if you want a superb and restful haven a short drive from town then this is hard to beat. One minor gripe - the whirlpool bath in our room didnt work and wasn't mended despite bringing it to the managers attention. Would have been 10 out of 10 had it not been for that!
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellenth attentive staff. Lovely grounds and pool.very dark in room ànd menu does not change but food fine.
Stayed 8 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2018

10/10 Excellent

Jenny, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there for total of 8 days. After 2 days into our trip, we fell in love with the facility. And the staffs reealt go out of their way to make sure we were taken care of. From going out to the Medina, to the restaurants and setting up the fire place at night. For sure, we would come back to the hotel in the future.
Stayed 8 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good with facilities as expected for an expensive hotel - although our room on ground floor was a bit exposed to guest traffic. Food/drink overpriced considering quality. Good steak though. Expedia +VIP status not considered by staff - until reminded a few times.
Stayed 4 nights in Apr 2018

8/10 Good

A, B

Liked: Cleanliness, staff & service, property conditions & facilities
Haven of peace near the city centre
Palais Aziza offers a haven of peace and rest for those who look for a suiet place not too far from the city centre. Very friendly staff, exceptionnal poolmaster, good food. Comfort of the bed was not very good ( very low mattrass ), rooms are up to a refurbishment to my personal feeling.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel full relaxation
Beautiful hotel for relaxationI I would definitely recommend this hotel. It’s very relaxing and the staff are amazing from the pool to the restaurant the reception and the concierge.Nothing is too much trouble. If you are looking to be near the Busy Medina and souks .. Then this is not the place for you. If you are happy to be away from the ttown and travel in at your convenience and enjoyed both of what Marrakesh has to offer then I would actually recommend you book. We will return for sure
Stayed 7 nights in Mar 2018

10/10 Excellent

MEN, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Hotel is definitely a 5 star facility. I had a spacious junior suite. Bed was bit hard but room was luxurious. Property was clean and well maintained (lush landscape). Food at restaurant was very good. Staff was friendly. The only only guidance I could provide future guests is to beware of free airport transfers. After a most pleasant holiday, we were caught off guard and a bit embarrassed when hotel sponsored driver asked us for payment when he dropped us off at airport. He held our luggage hostage and called his boss, who then call hotel. We told hotel we had no local cash left and transfer was listed as free upon request. Hotel said driver can drive you to an ATM. With fear of missing our flight, we gave him 20 GBP bill and he released our luggage. Again, we come back to this hotel as it was a good value.
Stayed 4 nights in Nov 2017