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Palais Sebban

4.0 star property

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Photo gallery for Palais Sebban

Terrace/patio
Minibar, in-room safe, free WiFi, bed sheets
Lobby
Outdoor pool
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Spa
$130
includes taxes & fees
Dec 9 - Dec 10

Explore the area

View in a map
43, Derb Moulay Abdellah Ben Hssein, Laksour, Marrakech, 40000
  • Place, Dar el Bacha Palace
    ‪1 min walk‬
  • Place, Jemaa el-Fnaa
    ‪5 min walk‬
  • Place, Koutoubia Mosque
    ‪5 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Prestige)

Double or Twin Room (Prestige) | Minibar, in-room safe, free WiFi, bed sheets

Double or Twin Room (Prestige)

10.0 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Living area

Suite

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | Living area

Suite, Terrace

10.0 out of 10
Exceptional
(3 reviews)
  • 968 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Palais Sebban

4-star riad in Medina
A full-service spa, an outdoor pool, and a restaurant are available at this riad. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Palais Sebban offers 25 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Palais Sebban features an outdoor pool and a steam room. The riad offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This boutique riad also offers a rooftop terrace, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Palais Sebban has designated areas for smoking.

Onsite venue - This poolside restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MAD 20 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors
  • 4 buildings
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
1 total (up to 7 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 440.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 26.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 400 per room (roundtrip)
  • Self parking fee: MAD 20 per night
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Palais Sebban
Palais Sebban Hotel
Palais Sebban Hotel Marrakech
Palais Sebban Marrakech
Sebban
Palais Sebban Hotel Marrakech
Palais Sebban Riad
Palais Sebban Marrakech
Palais Sebban Riad Marrakech

Palais Sebban Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 381 out of 543 reviews
Rating 8 - Good. 118 out of 543 reviews
Rating 6 - Okay. 31 out of 543 reviews
Rating 4 - Poor. 9 out of 543 reviews
Rating 2 - Terrible. 4 out of 543 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, characterful hotel. Beautiful and sympathetic decor. Lovely attentive staff, thoroughly enjoyed our stay. An oasis in the madness of Marrakesh. Just wow! really. Thank you to all.
Stayed 2 nights in Aug 2025

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressively restored riad. The main pool area is great, the pool is nice and deep and perfect to cool off in after a day in the Medina. Our room was large and comfortable. Staff are friendly and helpful. The riad is well located, a few minutes walk into the Medina from a road. Minor things: they don’t have non alcoholic beer in the bar when it is otherwise very common elsewhere. There is no shower curtain etc so the floor tends to get a bit wet.
Stayed 4 nights in Aug 2025

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

ADRIANA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Walk through alleyways to get to the hotel. Alleyways looked dirty and unsafe.
Stayed 3 nights in Aug 2025

10/10 Excellent

LORI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great stay in your riad! Loved the history, hammam and friendly staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Stayed 3 nights in Jun 2025

10/10 Excellent

T

Liked: Cleanliness, amenities, property conditions & facilities
It’s a gorgeous riad, beautiful rooms and courtyards . Staff were wonderful, friendly. Food at the restaurant was delicious 👌. The only negative was the location, the surrounding streets were not nice and the men were quite aggressive outside, nothing to do with the hotel tho .
Stayed 2 nights in May 2025

10/10 Excellent

Shailendra

Stayed 2 nights in Mar 2025

10/10 Excellent

maxine

Stayed 3 nights in Mar 2025

10/10 Excellent

Timor

Stayed 3 nights in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

François-Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff! Gorgeous architecture! Comfortable room
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel at Edge of Media

Amazing, beautiful, welcoming staff! Cannot recommend enough. Perfect because it was right inside the Medina, but not really in it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Tatiana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 4 nights in Jan 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an hotel should be!

the true and real sense of hospitality. Amazing team and amazing service. A smile from everyone and any time
Stayed 3 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities

A little Marrakesh Gem

A fantastic Riad, in a great location for exploring Marrakesh! All the hotel staff were 100% excellent. Very polite, helpful, accommodating, friendly & professional. Food was always excellently cooked & presented. Room was lovely. The only tiny criticism I have are: I felt a couple of times the waiters were a little over stretched & could really do with additional help. Our mattress fitted sheet was too small (the elastic had gone) so would ripple up underneath us! That being said I would definitely recommend to anyone & would return myself!
Stayed 5 nights in Dec 2024

10/10 Excellent

Sidney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great with private terrace. The room was spacious and very comfortable. The service for everything was exceptional.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service

You won’t be disappointed

Overall a good stay for good value. Location was great next to everything in the medina
Stayed 5 nights in Jan 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Extremely underwhelming and over-priced with issue

This place is not worth the money. Our room was nothing like the lovely photos, the air-con was so loud we couldn’t sleep with it on so had to be cold, the shower turned into a cold dribble after minutes, and the door to the bathroom wouldn’t close properly. The restaurant is average and overpriced and the pool is pretty, but isn’t heated so you can’t actually use it. We paid for breakfast and were told we could have something to take away on our last morning as we had to go to the airport, but when we got to reception and asked where it was, they said this wasn’t possible, with no explanation or apology given, and even said they don’t actually offer that, so it never should have been promised. They also said they would fix the bathroom door but didn’t, and again, there was no apology given. I highly recommend staying somewhere else. We stayed at Riad Marraplace on our first night, and it was much nicer, with no issues, for much less. They packed us the most delicious takeaway breakfast with orange juice, bread, waffles and nutella even in a lovely branded Riad Marraplace bag.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yuen-Hwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's such a beautiful RIAD and most beautiful one of the our trip to Morocco this time. Room was big and bed was comfortable. Will definitely stay again next time in Marrakech.
Stayed 3 nights in Dec 2024