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Palais Sebban

4.0 star property

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Photo gallery for Palais Sebban

Terrace/patio
Outdoor pool
Lobby
Minibar, in-room safe, free WiFi, bed sheets
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Bar
  • Pool
  • Spa

Explore the area

Map
43, Derb Moulay Abdellah Ben Hssein, Laksour, Marrakech, 40000
  • Dar el Bacha Palace
    ‪2 min walk‬
  • Souk of the Medina
    ‪7 min walk‬
  • Koutoubia Mosque
    ‪7 min walk‬
  • Marrakech (RAK-Menara)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Prestige)

Double or Twin Room (Prestige) | Minibar, in-room safe, free WiFi, bed sheets

Double or Twin Room (Prestige)

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Living area

Suite

  • 753 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace | Living area

Suite, Terrace

  • 968 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Palais Sebban

4-star riad in Medina
A full-service spa, an outdoor pool, and a restaurant are available at this riad. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Palais Sebban offers 25 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Palais Sebban features an outdoor pool and a steam room. The riad offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This boutique riad also offers a rooftop terrace, a library, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Palais Sebban has designated areas for smoking.

Onsite venue - This poolside restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MAD 20 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors
  • 4 buildings
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:00 AM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
1 total (up to 7 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 440.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 26.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 400 per room (roundtrip)
  • Self parking fee: MAD 20 per night
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 440.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Palais Sebban
Palais Sebban Hotel
Palais Sebban Hotel Marrakech
Palais Sebban Marrakech
Sebban
Palais Sebban Hotel Marrakech
Palais Sebban Riad
Palais Sebban Marrakech
Palais Sebban Riad Marrakech

Palais Sebban Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 502 reviews
Rating 8 - Good. 116 out of 502 reviews
Rating 6 - Okay. 29 out of 502 reviews
Rating 4 - Poor. 9 out of 502 reviews
Rating 2 - Terrible. 4 out of 502 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ADENIKE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with traditional Moroccan feel
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
An exquisite riad in the perfect location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ronald, LEESBURG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly. Amazing hotel, extremely friendly, supportive, and professional staff, delicious food, and location is very convenient. For sure we will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful riad. The staff pay attention to detail to take care of their guests.
Stayed 1 night in Oct 2024

6/10 Okay

Xinyi

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
There is no blanket, only a cover is used instead. The check-in process took more than 20 minutes to complete, but the staff said we only waited for 10 minutes.
Stayed 1 night in Oct 2024

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, property is very ornate and beautiful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible stay. It is in a great location, the room was spacious and immaculate, and the staff were extremely helpful and professional. Would definitely stay here again
Stayed 3 nights in Oct 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little bit of paradise all within the hustle & bustle of the souk marketplace of the medina district. The location is perfect and easy to walk to the Djemaa El Fna, Marrakesh's main square and all other parts of the city. I was worried Marrakesh would be quite difficult to navigate but actually it was easy with a map (better than Venice!) The staff at Palais Sebban Riad were lovely and made us feel so welcomed and really looked after us. It was very easy to book a guide to get us started in Marrakesh which was definitely worth doing to learn about the history and culture as well as giving us the confidence we needed to explore this remarkable city and its people. The Riad itself is beautiful, our room was fantastic and the breakfast was enough to get us started each day. It was also nice to sit in the many different areas of the Riad, whilst enjoying a drink as we recharged our batteries. We had one evening meal which was a little on the expensive side, but it was very nice and included some modest Friday night entertainment but do venture out the rest of the time. We booked transport via the Riad to and from the airport which was also seamless and easy. All in all, a visually stunning Riad with very hard working, friendly kind hospitality which really hit the spot for us.
Stayed 4 nights in Sep 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Riad
Stayed 1 night in Sep 2024

10/10 Excellent

sylvie madeleine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fabulous! We felt as if we had entered a time machine and landed in the middle of the 1001 nights. The staff is amazing; the cooking is fresh, beautifully presented ; the reception is always at your disposition. The transportation from and to the airport was smooth (even if the driver was a few minute late both times). The hotel has the most amazing views from the roof top and too gorgeous swimming pools, surrounded by plants, cats and birds. They accept US dollars (at a lower rate but it is very convenient). They also accept credit cards for payments above $40. The breakfast table is one of the best I have ever seen in the world. After visiting the famous Mamounia Hotel, I can attest that Hotel Seban has what it takes to compete in a smaller scale. Bravo staff and especially Midadi at the bar and dinner service! We enjoyed being your guests for 10 days. We will be back to discover the new coming addition to your hotel...OMG, this is really going to be more than a palace!
Stayed 10 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful oasis.
Stayed 3 nights in Jul 2024

10/10 Excellent

Stacey

Traveled with group
Liked: Staff & service, property conditions & facilities
Staff were incredible
Stayed 1 night in Jul 2024

8/10 Good

Tayla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Riad! Would definitely recommend. Staff were so kind and willing to help.
Stayed 6 nights in Jun 2024

6/10 Okay

Peter

Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Natalia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Is a really unique Riad with excellent service. The room was pretty and spacious but there were so many small moth kind of insect in the hole room and it was pretty annoying. Without that is a 10
Stayed 1 night in May 2024

10/10 Excellent

Carolyn

Liked: Staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet space. Only stayed one night- wish it was longer. Only issue was bathroom was small with limited lighting.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely--but avoid room Tichka
A beautiful facility with some amazing rooms. But for the first night they put us up in Room Tichka, which we found very tight and uncomfortable, with 3 levels and a bathroom behind the bed with no doors. We were then reassigned to room Dades, which was wonderful, and rest of the stay was lovely. The Hammam/Spa was too thinly staffed to avail of, so the manager recommended we use a nearby spa called ELISE, which was very mediocre service for very high prices. The restaurant the manager recommended (Safran), a 5-min walk, was terrific. The hotel provided reliable pick up and drop off service, which was a big plus. As many have said, the BF was ok but not great. The staff were very nice and hospitable
Stayed 3 nights in Mar 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious 5-star Riad Stay
From the moment of stepping into the Palais Sebban i felt welcomed. The attention to detail throughout the riad hotel is what will blow your mind. Absolutely stunning decor in the rooms and outside. The staff were amazing and friendly. Had nice rooftop areas to chill out with small pool also. My stay here was very relaxed and just what i needed!
Stayed 1 night in Feb 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Great Place
This place is beautiful. The hosts are kind and knowledgeable. We booked the airport transfer and our driver was very nice and hilarious. The food is also fantastic. We ordered the lamb and the pigeon.
Stayed 1 night in Feb 2024

10/10 Excellent

Shazly

Stayed 2 nights in Jan 2024

8/10 Good

Bradley

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing service. The staff was so helpful, incredibly supportive - thank you so much to the team! The rooms are nice, lacking a little bit of privacy (no proper door closure between the room and bathroom) but manageable. Breakfast was really good too, offering a lot of choice. We had a complimentary massage included in the cost of the hotel and it was amazing. The location is convenient, walking distance to most sights to see in Marrakech. The streets are busy and you need to be careful, but once inside the hotel it is like a calm oasis. I would stay here again!
Stayed 3 nights in Nov 2023