Along with an outdoor pool, this hotel has a restaurant and a complimentary children's club. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor tennis court, spa services, and 24-hour room service.
Palm Appart Club Marrakech offers 107 accommodations with safes and blackout drapes/curtains. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. In addition to a children's pool, Palm Appart Club Marrakech provides an outdoor tennis court and an outdoor pool. This family-friendly hotel also offers spa services, a terrace, and a complimentary children's club. Onsite self parking and covered valet parking are complimentary.
Palm Appart Club Marrakech has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Palm plaza hotel - This buffet restaurant specializes in international cuisine and serves breakfast only. Reservations are required.
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7 for children
A restaurant
Restaurants on site
palm plaza hotel
Things to do
Archery
Children's pool
Free children's club
Outdoor pool
Outdoor tennis court
Playground
Family friendly
Children's pool
Free children's club
Laundry facilities
Outdoor pool
Playground
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
Terrace
Spa
Deep-tissue massages
Hot stone massages
Prenatal massages
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Private bathroom
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
24-hour room service
More
Air conditioning (climate-controlled)
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
This property's breakfast is served at the adjacent Palm Plaza Marrakech Hotel and Spa.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Palm Appart Club Marrakech Aparthotel
Palm Appart Club Aparthotel
Palm Appart Club Marrakech
Palm Appart Club
Palm Appart Club Marrakech Hotel
Palm Appart Club Marrakech Marrakech
Palm Appart Club Marrakech Hotel Marrakech
Palm Appart Club Marrakech Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This has been the best aparthotel for us. The apartment was spacious and ideally located, with a shopping mall just across the road where you could get all groceries from the superstore and also has Burger King, Pizza Hut, Dominos.
The hotel staff was amazing, and contrary to other reviews we had no issues with check in.
My only gripe is lack of a microwave and toaster in the kitchen; the latter are really essential in a kitchen.
The Staff people are so rude. The Rooms Are so dirty, No towels, no soap, no shampoo.
They turn off the lights on the hall ways at nigh and you won't even see where you step in. I found a dirty diaper in the room.
When I asked for towels they were so rude and it took them 4 hours to bring them to me to the room.
The kitchen was not well equipped!
Anyway! I won't recommend this place to anyone.
Nice Apartment, some rooms are not so accommodating to charge anything as ther are no sockets , unless you unplug the Tv. I will say the staffs makes the experience great. Lovely receptionist especially (Amal) made things easy and had great recommendations of place to visit and was very helpful .
Verified traveler
Stayed 5 nights in May 2018
6/10 Okay
A, U.K.
May 14, 2018
Liked: Staff & service
Disliked: Cleanliness
Checked us in early which was good. Room smelled strongly of chlorine. The interior of the rooms and furnishings are very dated. Walls were dirty. No soap in toilet. No washing facility in toilet.
The staff at palm appart are amazing, especially the manager slim, they made our stay memorable and if we do goi back to Marrakech, we will definitely be staying there. The manager made us feel at home and helped us so much with transport and gave us a lot of info about Marrakech, I cannot recommend them enough!! Absolutely amazing!
The place was great and a lots of space with 2 balconies. The pool was awesome with no issues. Plan to bring food and drinks because there is none at the apartment and you have to go out or go next door to get it. Overall nice, clean and quiet place!
Hotel looks great from outside, opposite a mall and one of the best nightclubs behind (club 555). Hotel manager Slim and reception staff very friendly and helpful
However the hotel services were rubbish. There's no daily clean and the cleaners take the towels in the morning around 11am without replacing them and after speaking with the cleaners and reception 5 times they give it (around 4hours after they take it). Happen to us all three days of the stay.
The hotel pool was not switched on so we had to use the neighbour hotel pool.
There's no mat for the bathroom so we used a towel. Because we put the towel on the bathroom floor we got charged 100Dhs and the manager was reluctant to waive this even though he knew the situation with the towels.
There's also no amneties in the room such as shampoo or soap
Jamie
Stayed 3 nights in Feb 2018
8/10 Good
Fahad , Halifax
Mar 1, 2018
Liked: Cleanliness, staff & service
Close to airport
Next to Al Mazar mall and 10 minutes to airport. Swimming pool was out of use. Had a 2 bedroom apartment, one of the rooms had no wardrobe
Our trip started off with the receptionist trying to extort us extra when we were in the check in process, they then realized that we were Arabic speakers and did not want to charge us the extra which they were claiming from the start, the price advised on here will be considerably different to what they want to charge you. They will not let you check in until all payments have not been made, they will also charge you city tax which should be included on her but they will add this onto the total. The accommodation was then served with rude and arrogant staff from security and receptionists to thieving cleaners. One word for this accommodation is disgraceful. If you are from the UK and have 3 apartments here between 6 people which could sleep 5 in each room will not allow you to bring friends over, they will disrespect your guests and forcefully escort them out of the building. Day staff will advise one thing and night staff will be the opposite. while you are advised no guest allowed, you will see guests that are locals being checked in and an hour later they are discussing its okay to bring guests over with the this not being a problem. The third time we stayed here we thought it was great at 1st however this time they were not the same staff and was a complete embarrassment. Will not recommend this place to anyone unless you would like to be extorted and disrespected by the staff here. Just to finish up, they tried charging city tax again at the check out which we refused!!
Very convenient mall opposite hotel with everything needed for your whole stay rooms are very good value for money especially the senior apartment, only problem is WiFi but that’s not included in the price even tho we had WiFi availabile because we were near to the lobby
was great place to stay with very good staff Sam was very helpful
Mohammad
Stayed 5 nights in Dec 2017
6/10 Okay
Hira
Dec 30, 2017
Liked: Room comfort
Disliked: Staff & service
Average
Good location. the apartment was big and spacious but we reached at night and no toilet rolls and soap or hand-wash was provided. We had to rush to nearby carrefour to get the basic necessities.
There was no hairdryer and no option to rent the out. No option to rent iron either!
The kitchen had basic plates and glasses and a frying pan. No electric kettle or microwave!
We were provided fresh towels daily but the room wasn't cleaned as we were told it will be cleaned on alternate days. On the 3rd day we had to remind them for cleaning and it was cleaned on the 4th day (toilets didn't look like they were cleaned though).
We had breakfast at the palm plaza hotel next door, however we found the breakfast was too expensive.
Overall the hotel ambience and outdoors was very good.
Hira
Stayed 7 nights in Dec 2017
4/10 Poor
saqib, Manchester
Dec 30, 2017
Nice location
Good apparyment hotel in excellent location. However we were badly let down by a room above a shisha resturnat whicj played lod mysic until 2am making it imposible to sleep until it stopped. The place has big room but could do with some refreshing and find a solutoon to this load resturant or restict the loud music to be not played after11pm atleast to leave some preace for rooms above
Hotel is in a great location for tourist. Mall opposite with plenty of amenities. Hotel is ok but ruff around the edges. Needs some electrical work done. Most plug sockets didn’t work and we’re hanging off the wall. Some with exposed wires! I am a late riser but my room wasn’t cleaned once for the week I was out there. Maids left some clean towels three times. Room was very cold and the air con didn’t blow hot air even though I had it in 30 degrees Celsius. No fridge in room so couldn’t keep drinks or food cold. One night woke up thirsty , went to the front desk to ask for room service or a bar and was told I would have to go to another hotel to get a drink. There wasn’t even water on site. My traveling companion couldn’t make the trip but I was told I would still have to pay there city tax even though they were not in the country. I travel all over the world and have stayed in all types of hotels. This hotel needs a expert to come and rectify all the problems addressed.
Stayed for 3 nights for work. Initially thought I booked a hotel room and was surprised that I had booked a full apartment for myself. Very clean. Staff very friendly. Air-conditioned. Huge bed. Huge swimming pool in the compound as well, garden very well-maintianed. Literally across a mall, convenient for supermarket shopping or lunch/dinner.