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Riad Al Ksar & Spa

4.0 star property

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Photo gallery for Riad Al Ksar & Spa

Outdoor pool, sun loungers
Snack bar
Courtyard
Breakfast, lunch, dinner served; Moroccan cuisine, pool views
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
$260
includes taxes & fees
Mar 2 - Mar 3

Explore the area

View in a map
Derb Al Aati Allah Haysalam 11, Marrakech, 40008
  • Place, Bahia Palace
    ‪2 min walk‬
  • Place, El Badi Palace
    ‪7 min walk‬
  • Place, Jemaa el-Fnaa
    ‪13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪11 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | View from room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Junior)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Family Suite (Junior)

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Triple Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Triple Room

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Riad Al Ksar & Spa

4-star riad in Mechouar-Kasbah
After a day on the slopes, return to Riad Al Ksar & Spa to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an outdoor pool and a full-service spa. Change of towels is available on request.
Riad Al Ksar & Spa offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary toiletries and portable fans. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Indulge in a treatment at the full-service spa or enjoy a swim in the outdoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the riad's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the riad's bar.

Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Riad Al Ksar & Spa has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Onsite venue - This poolside restaurant specializes in Moroccan cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 m
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Self parking on site (EUR 5 per day)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Designer stores
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Library
  • Outdoor pool
  • Pro golf lessons
  • Steam room

Family friendly

  • Baby toys
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 25 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 2009
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per person
  • Airport shuttle fee per child: EUR 10 (from 1 to 18 years old)
  • Self parking fee: EUR 5 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al Ksar
Al Ksar Marrakech
Al Ksar Riad
Al Riad
Ksar Riad
Riad Al Ksar
Riad Al Ksar Marrakech
Riad Ksar
Al Ksar Riad And Spa
Al Ksar Riad Hotel Marrakech
Riad Al Ksar Spa
Riad Al Ksar & Spa Riad
Riad Al Ksar & Spa Marrakech
Riad Al Ksar & Spa Riad Marrakech

Riad Al Ksar & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 93 out of 185 reviews
Rating 8 - Good. 62 out of 185 reviews
Rating 6 - Okay. 20 out of 185 reviews
Rating 4 - Poor. 3 out of 185 reviews
Rating 2 - Terrible. 7 out of 185 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super traditional riad style room, with a window out onto the central open area. Friendly and very helpful staff, great advice about how to get the most from our trip. Quiet and efficient air con. Tasty breakfast each day with a mixture of savoury and sweet options, fresh fruit, fresh coffee and/or tea. A lovely stay.
Stayed 5 nights in Oct 2025

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cockroach Infestation! Within 1 minute of entering our room, we saw 3 giant cockroaches. I immediately booked a different hotel and kindly informed the manger that we were not comfortable sleeping in those conditions. Rather than being understanding and apologetic, I was reprimanded for not being willing to stay. I very kindly explained that we would be too anxious knowing they were there. I was told I need to go back to America and that I should have never gone to Morocco. I have been all over the world and have seen many bugs, animals and reptiles, HOWEVER, that does not mean I want them in my bed!! These are very basic living conditions to expect and seeing 3 within 1 minute, who knows how many more there were we didn’t see. We were denied a refund. It’s very unfortunate they were not able to understand our perspective and this is not a way any respectable business should be conducted. The 5 star hotel we booked was only $200 more. Though we had a very rough start, we absolutely loved Marrakech and hope to come back to this amazing city one day soon.
Stayed 3 nights in May 2025

8/10 Good

Ian, Wokingham

Traveled with group
Liked: Cleanliness, staff & service
Quiet and clean. A full bar would be good, and the pool is not really usable.
Stayed 5 nights in May 2025

10/10 Excellent

Constance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were three women friends on our first visit to Marrakech. Choosing Al Ksar was the best decision we made. Not only is the property beautiful, but the management and staff are simply outstanding. Everyone from the skilled spa therapists to the housekeeping staff went out of their way to make us comfortable. The managers [owners?] Olivier and Damien couldn't do enough for us--preparing special meals, booking excursions, following up later to make sure everything was satisfactory. Their warmth and attention to detail made us feel truly at home. Now that we're back, we can only dream of those breakfasts and dinners on the rooftop terrace, punctuated by birdsong and the haunting calls to prayer.
Stayed 5 nights in Apr 2025

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Stayed 3 nights in Feb 2025

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Radhia

Liked: Staff & service, amenities, property conditions & facilities
My stay was amazing. When I arrived Oliver sat with me and explained the must see places and what to expect in Marrakesh. The Riad is located in the perfect place -most of the sightseeing places are walking distance. The Riad is very pretty and the staff are absolutely lovely.
Stayed 5 nights in Dec 2024

10/10 Excellent

andrew

Stayed 6 nights in Nov 2024

10/10 Excellent

andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Riad and fantastic staff, led by Damien who is very helpful and knowledgable. All services offered if you want them, with no pressure at all. Lovely roof terrace where a great breakfast is served and where you can relax and have a beer or a G&T and watch the sunset whilst listening to the evening call to prayer from the mosques! Good location close to Bahia palace. Highly recommend Riad Al Ksar.
Stayed 7 nights in Nov 2024

10/10 Excellent

Russell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant relaxed vibe with excellent attention from the staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Riad

We stayed for 5 days in the heart of the Medina and this Road was exceptional. The management and staff were excellent and made the visit a great success.
Stayed 5 nights in May 2024

10/10 Excellent

Annabel Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this Riad - everything from hasstle free airport pick up, breakfast on the rooftop terrace each morning, attentive care from all members of the hotel team, easy walking distance to Palais Bahia and the main tourist attractions, quiet, clean - fabulous!
Stayed 6 nights in Dec 2023

10/10 Excellent

Missi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Damien and the staff were amazing. Highly recommend this hotel.
Stayed 4 nights in Sep 2023

10/10 Excellent

Farhiya Abdi

Stayed 3 nights in Jul 2023

8/10 Good

Ellen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is nicely located for walking to see many of the sites. The Riad had a quiet, calming atmosphere as it is also a spa. Staff were very helpful.
Stayed 3 nights in Jan 2023

8/10 Good

shaojie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2022

10/10 Excellent

caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful oasis in the middle of Marrakesh’ busy old town. In walking distance from many tourist sites. Excellent host, who helped us with everything, including sight seeing tips, directions and finding suitable parking in the town. We especially loved our rooms and the roof garden. I would definitely come back here as the riad has so much character and comfort and a very welcoming host.
Stayed 2 nights in May 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Great location, really nice Riad, very pleasant staff. Would highly recommend.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Roof terrace. Friendliness and helpfulness of staff. Atmosphere and peace of building. Accessibility to major attractions. Availability of day tours at reasonable prices.
Stayed 6 nights in Jul 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the central parts of Marrakesh. Beautiful garden with a small pool and a rooftop bar where you can order drinks via an intercom radio. Great staff that helped us finding around town and also booking day trips in the area.
Stayed 7 nights in Jul 2019

10/10 Excellent

chrisj, London , UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A peaceful traditional Riad with a beautiful roof garden. Perfectly located in the old town with most of the cultural highlights within walking distance.Fabulous staff, particularly Olivier, the manager, and Abdul who made us feel most welcome. Would recommend using their airport pickup service.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a beautiful atmospheric old house. The personnel are almost all delightful to deal with. The rooms are quiet. The only downsides are how dark the rooms and common parts are and the bedrooms lack adequate ventilation. This may be inevitable in a building of this style. Otherwise we had a very good time here.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018