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Riad Altair

4.0 star property

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December 2024
January 2025

Photo gallery for Riad Altair

Superior Double or Twin Room, Non Smoking, Private Bathroom | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds
Terrace/patio
Terrace/patio
Front of property
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
21 Derb Zaouia, Mosquée Bab Doukkala, Marrakech, 40000
  • Le Jardin Secret
    11 min walk
  • Maison Arabe
    2 min walk
  • Marrakech Central Station
    14 min drive
  • Marrakech (RAK-Menara)
    15 min drive

Room options

View all photos for Superior Double or Twin Room, Non Smoking, Private Bathroom

Superior Double or Twin Room, Non Smoking, Private Bathroom | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Superior Double or Twin Room, Non Smoking, Private Bathroom

  • 258 sq ft
  • Resort view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Traditional Double or Twin Room, Non Smoking, Private Bathroom

Traditional Double or Twin Room, Non Smoking, Private Bathroom | Egyptian cotton sheets, hypo-allergenic bedding, pillowtop beds

Traditional Double or Twin Room, Non Smoking, Private Bathroom

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Living area

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Pool
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4.4 out of 5, Excellent, (229)
The price is $164
per night
$189 total
includes taxes & fees
Jan 8 - Jan 9
Riad Al Rimal & Spa

About this property

Riad Altair

4-star riad in Medina
Along with a restaurant, this riad has a bar/lounge and a snack bar/deli. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a coffee shop/cafe, and self parking.
Riad Altair offers 6 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This Marrakech riad also offers a rooftop terrace, a library, and an arcade/game room. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Parking is available onsite for a surcharge. A total renovation of this property was completed in July 2021.

Riad Altair has designated areas for smoking.

Guests are offered a complimentary full breakfast.
ALTAIR - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Uncovered self parking on site (MAD 50 per night; includes in/out privileges)

Food and drink

  • Free full breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ALTAIR

Things to do

  • Arcade/game room
  • Library
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Rooftop terrace

Spa

  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • Built in 1920
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 30.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 270 per vehicle (one-way, maximum occupancy 3)
  • Uncovered self parking fee: MAD 50 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 40000MH1374

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Altair Marrakech
Riad Altair
Riad Altair Marrakech
Riad Altair Hotel Marrakech
Riad Altair Riad
Riad Altair Marrakech
Riad Altair Riad Marrakech

Riad Altair Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 67 reviews" "
Rating 8 - Good. 11 out of 67 reviews" "
Rating 6 - Okay. 5 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a really lovely stay at Riad Altair. Couldn't really fault the property. Abdul was an absolute delight and such a lovely first impression, as were the whole staff who were all so friendly and helpful. The room was nice and comfortable, and the morning breakfast was tasty. They make eggs to order. I guess my 4-star rating probably comes down to value for money, as we paid close to $250 AUD a night, and I'm not quite sure it was worth that. Not quite sure we got bang for our buck, but maybe this is just Marrakech prices.

10/10 Excellent

yaniv

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the most wonderful staff and people we have had the pleasure to spend time with. Could not ask for a more beautiful atmosphere nor a more caring and accommodating compliment of staff. We, as a group, all travel frequently. And not a one of us has ever had a more wonderful experience. Absolutely our pleasure to have enjoyed our stay. Thank you.

10/10 Excellent

yaniv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Altair was truly one of the most enjoyable and welcoming stays we've ever had the pleasure to experience. All of the staff went above and beyond the call to be friendly, welcoming and helpful to our large, and frequently disorganized family, with Abdul even going so far as running out personally to procure a special childhood treat of my elderly father in law, when he learned that we had not yet managed to locate it on our own. The cleanliness and the smell of orange blossom a soothing treat to the senses. Many in our group are frequent travelers and all agree that this was one of the most wonderful accommodations that we've enjoyed. Add to that the staff, the friendliness and family and this was by far the beyond compare. Thank you to all for making everyone feel so welcome and at home.

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce but ... and a big but
Two stars are deducted from the 5 the property should deserve, for two things. 1) Wrong information in the description, for example: calling the public jacuzzi, a pool; or saying that there is parking on site, to get there you have to walk for more than 150 m of pedestrian alleys, from the nearest street, it is impossible to have “parking on site”. 2) Lack of service policy. Although the staff is kind, the Riad does not think about the client. I share our experience. As soon as we booked, they wrote us offering transportation, we replied telling them we were have car. They never told us the street that goes close to the Riad is close, has been on repair for two months ago, it was impossible to get close by car. I left the car and my wife at 800 m from the Riad went to ask for help, luckily, I found Abdou who help us, they should have warned us about the situation, a set a meeting point. The night before leaving they asked us to pay local taxes and consumption, but they do have cards. Shorting the customer of local currency just before leaving is irresponsible, even more if you have to pay $420 Dirhams (+U$40) for two days.
Way to the Riad ..
Way to the Riad ,,
Riad pool
Stayed 3 nights in May 2022

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in great location for tbe old town. Could improve their environmental policy. However been before, would go again..
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely riad, well decorated in great condition. Staff were friendly, gracious and hospitable. Only minor improvement could be having a full shower, instead of moveable bath nozzle that you have to hold while bathing.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The staff were exceptional it made our holiday, The food was lovely and we were well looked after.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience for us as a couple staying for 4 nights. It was such a pleasant experience for us that we will remember this for long time. The location is great and the staff are so helpful, polite that they add so much value to the overall great experience. The breakfast is excellent and dinner is outstanding. Arranged transport from/to airport without any problem and two 'day long tours' via the Riad - which turned out to be excellent too.
Stayed 4 nights in Jan 2019

10/10 Excellent

Twinkletoes, Engand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with outstanding staff.
Lovely hotel in a great location. Transfer taxi waiting for us and room just as pictured. The staff were available 24/7 and service fantastic. Just two small gripes: the pillows were not great and on the last day the patio heater was not working so eating in the courtyard was cold (there wasn't really anywhere else). Without these the experience would have been a straight 5* Would I go there again? Absolutely!
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good experience
Pros 1. Location was good 2. Room was big and well decorated 3. Service was good 4. Riad looked nice Cons: 1. Breakfast had different types of bread and croissants - not the healthiest 2. Heating was very ineffective and not at all sufficient for the room
Stayed 3 nights in Dec 2017

6/10 Okay

sally & stuart, england

Liked: Cleanliness, staff & service, room comfort
Pleasant
Hotel staff very friendly & helpful breakfast very nice room very clean hotel in good position very quiet. Unfortunately near the entrance there is someone sleeping rough would have liked tea/coffee making facilities in room, we didn’t get the room we booked & we paid double the normal rate for hotel to arrange taxis transfer from airport good,return journey was 15 mins late & he didn’t come inside hotel to collect us we had to go out to street, overall the good points didn’t really outweigh the negative expensive for what it is
Stayed 4 nights in Nov 2017

6/10 Okay

Natasha, London

Liked: Cleanliness, staff & service
lack of attention to detail
Some key mistakes and discrepancies between what we booked on Expedia and what we actually received made this less than perfect. Could have been better. But some nice aspects.
Stayed 4 nights in Sep 2017

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming staff at beautiful riad
Beautiful riad with wonderfully friendly staff. Abdel was great from the moment we booked our room and helped to arrange an airport pickup and dinner the evening we arrived, which was a welcome relief after traveling from Singapore to London and London to Marrakech within a 24-hour period. We stayed in the Syrius room, which was clean and spacious - a wonderful space to return to after exploring the city. Sunrises over the rooftop were chilly but worth it - the prayer calls and birdsong as light filters over the city must be witnessed at least once. Breakfast on the patio was plentiful, varied and always a relaxed affair. The rest of the communal area is also lovely and worth spending some time in. I managed to read a book from start to finish in one sitting! We had wanted to go to the Atlas Moyntains, but Abdel advised us against it due to poor weather forecasts. While this was obviously disappointing, I really appreciated his honesty, as we have been on some holidays were people would have been only too willing to take our money, regardless of whether conditions were suitable. Yassine was another incredibly helpful member of staff. He seemed to have a sixth sense and appeared whenever we had a question, but was otherwise unseen. Things that would make Riad Altair even more special: - Credit card payment availability - Daily mineral water - Gentle reminders for guests to respect other guests, by not being excessively loud

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful ryad with plunge pool; rooftop terraces
Staff were brilliant - sorting transfers, providing additional refreshments when required etc, etc

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sybil, Essex

Liked: Cleanliness, staff & service, property conditions & facilities
Break away
my partner wanted to get away for a few days we wanted to be able to relax and at the same time be able to do some sightseeing. We didn't know what to expect but we were not disappointed The hotel is situated in a residential area 15 minutes walk from the market. The hotel was clean and well kept. The service we received when we arrived was great we were givn a tour of the hotel facilities and an introduction to the local area. our room was also clean and tidy with towels and robes , extra pillows. The only thing I can say is that my partner is 6ft 3in and the bed was not suitable for his long legs also there was a thick 20 -100 tog duvet which was too hot maybe they could provide an extra light sheet. The chairs were not ideal for us either as they were stools so therefore the bed was our seating area uncomfortable no back support. The hotel is situated 2 minutes away from the mosque and therefore we heard the calling for prayer very clearly 7 times a day with the first call being at 5am all lasting 5 minutes :-( so ear plugs required there are enough shops and the market is close but please be careful when walking as you will be approached by hagglers just be careful and say no if you are not happy.

10/10 Excellent

German, Weston, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and comfortable
Always someone there to help with what you need. Yasin was a great help with our travel arrangements. He brings the best freshly baked croissants every morning, we left one morning at 7am and he had everything ready for us to have a full breakfast. We stayed in a room upstairs and it was perfect, very clean and comfortable, noise level was fine never had any noise around our room. Getting to the hotel might seem a bit scary if you arrive at night, but it was actually very safe and its one a quiet street. About a 10min walk to the medina. Has a lovely chimney for cold nights and a tv room with games and books.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience- couldnt fault it.
Spent 3 nights at the Riad. It was such a beautiful setting, with all the comforts, perfectly situated to explore Marrakech. It was a nice place to wake up in and return to after a busy day in the hustle bustle and heat of the morrocan city. Staff were lovely, friendly and always eager to help. Breakfast was lovely, served with a smile, a great way to start the days adventures.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
It was a great stay... although we have to wait for our room to be fixed when we arrived but the staff are all very helpful! They also gave my husband a cake for his birthday :))) the wifi is not so good because we are on the top floor... but overall it was a extraordinary Riad! definitely a great deal

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Excellent place to stay. The staff could not have done more to help. We would definitely stay here again if we were to return to Marrakech

10/10 Excellent

Danny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad
Had a great stay at Riad Altair, delicious food, awesome service, beautiful room, would definitly recommend to stay!! 10min walk to main square, area is well lit at night, safe area to walk at night, the riad is like an oasis from the outside. Nice terrace to have drinks on.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracious welcome to Marrakesh
Staff is very welcoming. Very comfortable riad with a pleasant roof area. Easy walk to main plaza as well as to the ville nouvelle.

10/10 Excellent

Martin & Cherry Wood, Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Altair
The Riad was so much better than we expected. The service was especially good, professional yet very friendly. Location very good in the old town, yet so easy to get around wherever we wanted to visit. Wouldn't hesistate to reccomend it.

8/10 Good

Anonymous

Liked: Cleanliness, staff & service, room comfort
confortable and quite place
These hotel is perfect for getting away from the noisy streets of Marrakesh, staf was friendly and caring. For us the bathrooms are the main concern when we travel, they need to be clean, in this riad we had to request to change rooms because of the bad smell coming from the bathroom was affecting the whole room. They promptly gave us another room. Other guests that stayed in that specific room, were having the same problem and also requested to be moved, some left the hotel. Other than that the place was great for the price.

10/10 Excellent

Artak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024