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Riad Charai

3.5 star property

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Photo gallery for Riad Charai

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
Suite | In-room safe, desk, soundproofing, free WiFi
Outdoor dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Pool
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
54, Diour Jdad, Zaouia Abbassia, Medina, Marrakech, 40000
  • Place Bab Doukkala
    ‪13 min walk‬
  • Ben Youssef Madrasa
    ‪13 min walk‬
  • Dar el Bacha Palace
    ‪14 min walk‬
  • Marrakech (RAK-Menara)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, free WiFi

Suite

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Double Room

In-room safe, desk, soundproofing, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Double Room (Special Offer)

In-room safe, desk, soundproofing, free WiFi

Double Room (Special Offer)

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Supreme Suite

Supreme Suite | In-room safe, desk, soundproofing, free WiFi

Supreme Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Master Suite

Master Suite | In-room safe, desk, soundproofing, free WiFi

Master Suite

  • 592 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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Exterior

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About this property

Riad Charai

3.5-star riad in Medina
Along with an outdoor pool, this smoke-free riad has a rooftop terrace and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Riad Charai offers 8 accommodations with safes and hair dryers. Televisions come with satellite channels.

Bathrooms include bathtubs. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the riad include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a theme park shuttle, a roundtrip airport shuttle, and a bus station shuttle. This business-friendly riad also offers an outdoor pool, a rooftop terrace, and tour/ticket assistance. Concierge services and limo/town car service can be provided.

Riad Charai is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 2 per day)
  • Roundtrip airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 2 per day(1640 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
A car is not required for transportation to and from this property

Property is also known as

Riad Charai
Charai Marrakech
Riad Charai Marrakech
Riad Charai Riad
Riad Charai Marrakech
Riad Charai Riad Marrakech

Riad Charai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 88 reviews
Rating 8 - Good. 14 out of 88 reviews
Rating 6 - Okay. 4 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 3 out of 88 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tanveer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Riad Charai was very pleasant, homely feeling, and relaxing. The use of stairs for higher floors could possibly be taken into consideration for those who cannot climb stairs
Stayed 3 nights in Oct 2024

10/10 Excellent

Masoud

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a great place to stay, very convenient and within walking distance to everything in Medina.
Stayed 1 night in Sep 2024

6/10 Okay

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The riad common area’s are beautiful and very traditional. Breakfast is basic and light. The area wasn’t great in my opinion. It’s located right beside the north wall of Marrakesh old town which is about a 20 minute walk from the Medina. This was mostly fine but we did encounter issues with local scammers threatening us to pay them after following us while walking home claiming to be ‘offering their time to direct us’. If this is your first time in Morocco and your not used to the common tricks these obnoxious hustlers do, then I would recommend staying closer to the medina (if you want the old town experience) or in proper hotel in the new town, as this is less likely to happen in the touristy areas from what I saw. Also, the hotel offer dinner on the first night through message after you book. As we arrived around dinner time we asked if they could prepare for us about 3 days before. When we arrived they didn’t know what we were talking about when we mentioned it. This was annoying as the riad doesn't have a make to order restaurant, you need to give them a lot of notice.
Stayed 4 nights in Jun 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road Charai was absolutely lovely from start to finish. When we arrived we were greeted with Moroccan tea and biscuits, shown to our room in which they upgraded us with no extra cost to a deluxe suite room, and told about the lunch and dinner services they provide. Staff were lovely and attentive, breakfast was included every morning consisting of pastries, coffee and omelette. The pool space was very chilled and the rooftop loungers quiet. The riad is situated close to the outskirts of the medina wall so it was a short walk to taxis and small shops/stalls. Would highly recommend for a short stay in a more traditional accommodation than your usual hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent riad!! No complaints.
Stayed 2 nights in Mar 2024

8/10 Good

lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Dreamy Riad , breathtaking decor , amazing staff serving amazing food. We stayed for 3 nights wish we had booked longer. They organised spa treatments for us also and transfers. We stayed to celebrate my 50th birthday and the staff sang to me and gave me cake , such a lovely gesture and I felt so special. It’s more towards the north of the medina so about 20-30 minutes walk to the square and many of the restaurants I wanted to visit but with maps we managed the medina very well , enjoying the narrow streets and souks. All part of the experience I came for.
Stayed 3 nights in May 2023

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Charai is perfect for enjoying the REAL Marrakech Beautiful facility and close walk to most venues Staff is excellent Breakfast is delicious
Stayed 5 nights in Mar 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tranquil hideaway away from the bustle of the Medina. Very friendly and helpful staff.
Stayed 6 nights in Feb 2023

2/10 Terrible

Alexander

Stayed 3 nights in Dec 2022

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was nervous about this trip. Our first Riad cancelled on us. I had to book this one last minute. They were nothing short of amazing. They had a car meet us at the airport and dinner ready for us the first night even though we got there late. The room was clean and the staff was amazing. We also received spa services which were fantastic!
Stayed 3 nights in Nov 2019

10/10 Excellent

Lydia, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Charai was the perfect experience. The Riad is decorated beautifully and provides a relaxing sancturary away from the business of Marrakech. The staff were wonderfully accommodating and the chef prepared some delicious food for us on a couple of occasions. We also enjoyed the spa treatments on site and would highly recommend. The location is about a 20 min walk from the more central parts of the city, however we also ate at some brilliant restaurants much closer (about a 10 min walk). It can feel like a bit of a maze trying to navigate back to the Riad and we had a couple of frustrating experiences with local 'guides' who couldn't take no for an answer, however not the fault of the Riad and they gave great advice for navigating the city on our arrival. Overall a wonderful experience, brilliant value for money and would recommend to anyone visiting Marrakech!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beauty and design of this space and the staff - especially Brahmin and the women in the kitchen - brought light and personalized the place for us. Thank you! An oasis in the busy medina.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty & uncared for. White curtains have never been washed Rugs are full of holes Pretty at night when you can’t see all the dirt
Stayed 4 nights in Mar 2019

10/10 Excellent

Christine, Philadelphia, US

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious Riad with great service. Nicholas was a wonderful host.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

Theodoros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Κλείστε άφοβα, η ευκολία πρόσβασης μεγάλο +
Εξαιρετικό, μακριά από την βαβούρα του κέντρου και 2 λεπτά από πύλη. Άνετη επιστροφή με ταξί από πλατεία. Πεντακάθαρο, διακοσμημένο με γούστο και διακριτικό service
Stayed 2 nights in Nov 2018

10/10 Excellent

Alex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect riad, great and friendly staff; highly recommended overall!
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing riad with excellent service! The staff made our stay here amazing
Stayed 6 nights in Jun 2018

10/10 Excellent

Philippe, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the proce you pay, you wont find better in Mareackesh. Great location, great service and very nice place ! All The staff makes it great ! Ibrahim was specialy awsome.
Stayed 3 nights in May 2018

10/10 Excellent

sheila, manchester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful place.
From the moment we arrived we were looked after brilliantly by all the staff at this wonderful Riad. The building and grounds are stunningly beautiful and the decor and furniture quite breathtaking. Attention to detail runs through everything here .... even the bed linen was exquisite. Staff were always on hand to help, arrange trips , advise on places to go and the food was delicious.
Stayed 7 nights in Apr 2018

8/10 Good

Jessica-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Surprise
It was nice surprise to see this hidden jewel in Marakesh's Old Medina. Within walking distance of all the historic sites. The courtyard was beautiful. The interiors were done tastefully. The Manager was very helpful. His staff member Rashid was very courteous and super helpful. The competent and courteous women employees were helpful and a positive addition.
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very friendly, excellent in catering to my allergies to nuts