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Riad Eloise

3.5 star property

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Executive Suite | Premium bedding, Select Comfort beds, in-room safe
Terrace/patio
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Spa
  • Pool
  • Room service

Explore the area

Map
5 Derb Si Moha Sidi Benslimane, Marrakech, 40000
  • Ben Youssef Madrasa
    ‪11 min walk‬
  • Marrakech Museum
    ‪11 min walk‬
  • Dar el Bacha Palace
    ‪11 min walk‬
  • Marrakech (RAK-Menara)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, Select Comfort beds, in-room safe

Standard Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, Select Comfort beds, in-room safe

Premium Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, Select Comfort beds, in-room safe

Executive Suite

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Signature Room

Premium bedding, Select Comfort beds, in-room safe

Signature Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, Select Comfort beds, in-room safe

Junior Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Riad Eloise

3.5-star riad in Medina
This riad features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Riad Eloise offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. A pillow menu is available. 60-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Riad Eloise features an outdoor pool and a fitness center. Dining options at the riad include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This family-friendly riad also offers a children's pool, a rooftop terrace, and a library. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in September 2020.

Riad Eloise has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8 AM and 10:30 AM.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves dinner only. Reservations are required.
Room service is available.

Languages

Arabic, Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 7 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 7 per night)

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Archery
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1700
  • Designated smoking areas
  • Renovated entire property - September 2020
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Laundry detergent
  • Printer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
The front desk is open daily from 10:00 AM - 9:00 PM
Guests will receive an email 10 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 7 per person (one-way)
  • Airport shuttle fee per child: EUR 5 (up to 10 years old)
  • Self parking fee: EUR 7 per night
  • Nearby parking fee: EUR 7 per night (492 ft away)
  • Late check-in fee for check-in between 8:00 PM and 8:00 AM
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 20.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Guests under 16 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Riad Eloise Marrakech
Eloise Marrakech
Riad Eloise Riad
Riad Eloise Marrakech
Riad Eloise Riad Marrakech

Riad Eloise Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 65 out of 75 reviews
Rating 8 - Good. 8 out of 75 reviews
Rating 6 - Okay. 2 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

catia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What made this place so good was the people. Very helpful with local knowledge. They went out of their way to provide me with gluten free breads for breakfast every day of our 8 night stay. Thank you, we enjoyed our stay.
Stayed 8 nights in Oct 2024

10/10 Excellent

Sean Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying in the Riad Eloise, The owner and staff where very helpful and gave great advice for our trip in marrakech. The hotel was so nice and we really felt at home there. Would highly recommend staying there and would stay there again if we are back in marrakech. 5 Star!!
Stayed 4 nights in Oct 2024

10/10 Excellent

Akosua Coco

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleased with Riad Eloise and the amazing staff. We can’t thank Alain and the staff enough for not only making sure we were comfortable and taken care of, but going above and beyond. They even fixed my wall plug that stopped working during the trip without me asking. The room was great and had AC. We enjoyed the breakfast and the scenic views from the rooftop. The host made sure to give us lots of information about Marrakesh and places to visit. We would definitely recommend this place as female-friendly (we were 2 girls and felt very safe). Would definitely come back.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, lovely people.
This is a wonderful riad with kind, attentive and generous staff and owners. It’s location in the media is good- not the overwhelming part but accessible to all. Would defiantly come back! Thanks Riad Eloise!
Stayed 4 nights in Feb 2024

10/10 Excellent

Alistair

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing find
Amazing friendly and dedicated team. All took great care of us over and above the call of duty Lovely well cared for retreat
Stayed 2 nights in Jan 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Riad is a diamond find which was made extra special because of the kindness and help we received from Abdel. He went out of his way to help us and make our stay in Marrakech enjoyable. The decor in the Riad is beautiful and all the staff are polite and friendly. The authentic breakfast was delicious and Abdel even got up early to prepare breakfast when we had to leave early for our flight. Everyone needs an Abdel in their life. Thanks Heidi & Si
Stayed 3 nights in Sep 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Nights at the Eloise
We had a lovely stay at the traditional Riad Eloise. With only 9 rooms and down a hidden back street (as all the Riads seem to be in the Medina) we had a beautiful room with a comfortable four poster bed and a great Shower / ensuite. From the moment we arrived Alain (the Riad owner) sat us down with a map and gave us solid advice on finding what we needed. The Riad is located over 4 floors I think. Definitely not suitable for anyone with access difficulties, but if you are able the quirky steps all the way to the rooftop, offer you a great sunset view in the evenings. Alcohol is a question we kept asking google about when we were looking to stay somewhere. However, there was no problem with this at all at Riad Eloise. Alain had bottles of wine and beer and would provide them upon request 22 Euros for a bottle of wine and a small beer was about 4 Euros. There is a little pool on the ground floor of the Riad, but I think this is more of a feature rather than a pool to use. We could of used it, but didn't. The breakfast was delightful. Near enough the same thing every morning, with a slight variation on the types of bread and cakes. But basically, freshly squeezed juices, coffee, fresh yoghurt and fresh fruit, followed by breads and spreads. If we go back to Marrakech, we will definitely use Riad Eloise. Thank you Alain and your team for a great stay.
Stayed 5 nights in Nov 2022

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 5 stayed in this breathtaking Riad June 26th - June 30th 2021.it was amazing felt like we were in paradise. The overall feeling you get is like a spa feeling even the birds in the morning singing for you. It was a slice of paradise. The owner Alain went above and beyond for my family. My son with Autism was included in everything and Alían was Awsome dealing with a special needs guest. Even had treats of candy for my son. In the morning you are greeted by a fresh homemade beautiful breakfast. My family had the most relaxing amazing 4 days in this diamond in the rough hidden Gem. I highly recommend this Riad to everyone who wants a great experience. My family will definitely be going back ❤️❤️
Stayed 4 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alain, Mina and the rest of the house could not have been more welcoming, kinder, or more fabulous. The riad is beautiful, our room was exceptional and our stay was amazing. Thank you
Stayed 5 nights in Oct 2019

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean! Welcoming and very good location to Médina.
Stayed 2 nights in Jul 2019

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Friendly atmosphere
Alain and Anima are very friendly and helpful hosts. We had a cooking class with Anima which was fun and interesting as we shopped in her local market. We had a standard room which is very small (barely room for one suitcase). We would suggest a larger room if you plan to stay more than 1 night. Mattress could be improved with a topper. The rooftop terrace is comfortable to spend a quiet afternoon or evening. Lovely little Riad but could use a little TLC. A little out of the way but we felt safe enough.
Stayed 4 nights in Apr 2019

10/10 Excellent

DA, Coventry, United Kingdom

Liked: Staff & service, property conditions & facilities, room comfort
nice staff, nice experience
Although the location of the place is kind of remote, Mina and the owner are so nice. And when I got a problem, they solved it quickly. I would say this hotel is highly recommanded.
Stayed 3 nights in Dec 2017

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un riad vrai et comme chez soi!
L'hôte, Alain, toujours prêt à aider et donner des conseils éclairés, est très sympa, compétant et sans chichi. Dans son riad on est un peu comme à la maison, mais avec les avantages de l'hôtel. C'est beau, c'est bon et c'est calme. Situé dans le nord de la médina, l'accès au souk est quasi immédiat, à pied bien-sûr et c'est tout l'intérêt. Pour aller à la fameuse place, on empreinte plein de ruelles sans quasi jamais prendre la même, donc ça fait naturellement visiter le centre du souk. L'agence de voyage avec laquelle Alain travaille est à 100m et un petit resto fait maison pour le midi est 100m plus loin, c'est le SIMPLE avec un divin couscous bon marché environ 10€ avec bouteille deau, juste à côté de LA FERME beaucoup plus chic mais aussi deux fois plus cher, mais très bien pour le premier soir quand on n'ose pas encore s'aventurer et qu'on a besoin de repères plus conventionnels. Puis Alain vous expliquera comment mettre une appli pour vous guider dans le souk même si vous n'avez pas de forfait de téléphone pour le Maroc donc gratuit 👍 et vous pourrez aller partout où vous voudrez sans jamais vous perdre. Il faut absolument visiter la Merdesa Ben Youssef, s'installer boire un thé et ou manger des vermicelles au riad Ben Cherifa, siroter un alcool Palais Donab et manger un excellent Tagine poulet citron au roof-top Kui-Zin et l'inévitable visite du jardin Majorelle. Profitez bien, vous êtes en sécurité ici, même si les ruelles semblent sombres, les locaux vivent ici.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sandrine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un grand merci à Alain pour ses bons conseils et à youssef pour sa gentillesse
Stayed 3 nights in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super logement
Logement comme sur les photos très propre, un accueil au top, un service 24/24. Je recommande vraiment ce logement qui est très proche du centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Talma

Stayed 4 nights in Sep 2024

10/10 Excellent

Thierry Jean Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons passé un excellent séjour au Riad Eloïse du début à la fin grâce à un personnel d'une gentillesse incroyable, toujours aux petits soins, vous rendant le séjour facile et agréable. Restauration, piscine, petit déjeuner, propreté, rien à redire... Tout était nickel ! Un grand grand merci à Abdel pour ses précieux conseils, sa bonne humeur et sa gentillesse, il nous a grandement facilité le séjour. Nous reviendrons c'est certain !
Stayed 4 nights in Sep 2024

10/10 Excellent

Ginette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La présence des propriétaires sur place pour nous accueillir, répondre à nos besoins ou encore nous guider dans la découverte de Marrakech, voire aussi pour soutenir son personnel quotidiennement, fait toute la différence du Riad Eloise sur les autres hébergements de ce type. On apprécie leur soucis du détail qui rend un séjour confortable comme si on était à la maison. Sans oublier de souligner l'attention portée à l'entretien de cette belle demeure originale, rénovée avec soins et respect pour le patrimoine bâti, pour qu'elle traverse le temps.
Stayed 4 nights in Apr 2024

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in ottima posizione Personale gentile
Stayed 3 nights in Apr 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

JOSE MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar con sabor marroquí, y servicio muy amables.
Sitio recoleto en la Medina. Precioso lugar y enclave cercano al zoco. Atención y personal muy cercano, amables y con muchas ganas de agradar. Volveriamos. Experiencia muy positiva.
Stayed 3 nights in Mar 2024

10/10 Excellent

MONICA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la decoración, y la amabilidad del personal, nos recibieron con té y nos explicaron lo más importante para nuestra estancia.
Stayed 1 night in Mar 2024