Riad Hannah

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Hannah

Interior entrance
Property grounds
Interior
Interior
Double Room (Piano) | Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Derb Assabane 28, Riad larousse, Marrakech, 40000
  • Le Jardin Secret
    5 min walk
  • Dar el Bacha Palace
    7 min walk
  • Ben Youssef Madrasa
    7 min walk
  • Marrakech (RAK-Menara)
    19 min drive

Room options

Deluxe Suite (Battery)

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

Double Room (Piano)

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Premium Suite, 1 Bedroom

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Riad Hannah

3.5-star guest house in Medina
A restaurant, a bar/lounge, and a rooftop terrace are available at this smoke-free guesthouse. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and free train station pick-up. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Riad Hannah offers 11 accommodations with safes and coffee/tea makers. Rooms open to patios. Each accommodation is individually decorated. Tempur-Pedic beds feature premium bedding. This Marrakech guesthouse provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include showers. In-room massages, irons/ironing boards, and hair dryers can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The guesthouse offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This Art Deco guesthouse also offers a rooftop terrace, a library, and multilingual staff. An area shuttle and a train station pick-up service are complimentary for guests. Onsite self parking is complimentary.

Riad Hannah is a smoke-free property.

A complimentary manager's reception is offered each day.
Riad Hannah has a restaurant on site.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MAD 35 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1684
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
8 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 220.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Cleaning fee: MAD 37.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MAD 35.00 per person
  • Airport shuttle fee: MAD 165 per vehicle (one way)
  • Air conditioning fee: MAD 50 per day
  • Rollaway bed fee: MAD 220.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Riad Hannah
Riad Hannah House
Riad Hannah House Marrakech
Riad Hannah Marrakech
Riad Hannah Guesthouse Marrakech
Riad Hannah Guesthouse
Riad Hannah Marrakech
Riad Hannah Guesthouse
Riad Hannah Guesthouse Marrakech

Riad Hannah Reviews

Reviews

6.0
Rating 10 - Excellent. 33 out of 247 reviews" "
Rating 8 - Good. 69 out of 247 reviews" "
Rating 6 - Okay. 49 out of 247 reviews" "
Rating 4 - Poor. 44 out of 247 reviews" "
Rating 2 - Terrible. 52 out of 247 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Casia

Disliked: Staff & service, amenities, property conditions & facilities
Never again is all I can really say . I wanted to get the Moroccan experience but I will never stay in this riad again . Next time I will rent an apartment or stay in a hotel . When I first got there things were fine but it quickly changed . The room was extremely cold . Shower barely got hot I’m anemic so I literally slept with my clothes on . Breakfast was mediocre literally the same thing everyday . Staff ( well one particular employee) was extremely shady . Constantly knocking at the door even after I said I was going to sleep. I traveled alone to Morocco doesn’t mean I want to get harassed . I traveled alone for the past 2 years but I never felt as uncomfortable. The employee constantly asked if I liked him even though I told him no we’re just cool I barely know you . He would try to pressure me into to doing things that I said no to. He wouldn’t take no for an answer . I had to literally start ignoring him . He seen me talking to a guy outside the riad and screamed at me telling me not to talk to him as if he was my boyfriend or husband . I didn’t know this man from a can of paint literally . It was just overall not a good experience. I was supposed to leave on the 29TH but with the border shutting down I was stuck in morocco.The owner did accommodate me ( with payment of course ) but I do believe he was dishonest . At the end of the day it was just about the money . The only reason I did not leave the riad is because other riads in the area were in worse conditions .
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 1 night, and that's more than enough. First the manager is a crook. Yes there are extra fees, however the manager demanded nearly double the amount listed on Expedia. We showed him what was on Expedia, and he said no and demanded more money. The other staff members were helpful when we needed something. As for the room, it was on the 1st floor. TINY!! There was no hot water, the water in the shower didn't drain. Sink pipe was leaking. And yes, there was a big spider, in that bathroom. So stay away, that manager rips you off and he could care less about any prove you have. Spend your money elsewhere.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was air conditioning, what I did like was the staff and how helpful they were .
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Good location but the my room was stinct. No shampoo and just a bar of saop. Very noisy neiboughood.
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WRONG PLACE!!!
As many hotels advertised, the position on the map is in one place and then the real address is completely different... Do your research! Remove this and others from your website!
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad surprise
Worst welcome ever. They made us pay without explainjng about cleaning room. We enter the room nit that clean. Also supper noizy place. You will be awake at 6 am ny other guest. Cigarette smoke smell entering tbe room. Ery bad experience after other hotels in marrakesb Will not recommend. Obviously a place where they are just trying to get your money.
Stayed 1 night in Mar 2018

2/10 Terrible

Mohammed, United kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
It was the worst night ever I had on my holiday. Air conditioning wasn't working. No doors to the toilets. Rooms were very hot.
Stayed 7 nights in Jul 2017

2/10 Terrible

Ellen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uninterested staff
The staff were lazy and not at all helpful. We arrived and were told that we had to stay in a different Riad because of a leak in the room. We arranged for breakfast at 0730 because we had a taxi booked for 0830. We arrived at Riad Hannah for breakfast and the staff were lazing around and completely uninterested in helping to get our breakfast. Incredibly useless staff with a terrible attitude. By far the worst Riad I visited in Morocco.

10/10 Excellent

Olivia, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad Close to Amenities
If you want fancy then stay in the New Town but if you want the real Marrakech experience then stay at Riad Hannah. This Riad looks nothing from outside but once you step through the door, you get this friendly homely welcome. It is basic in general, with an open plan area where all guests seem to commune in the evenings to chat. Open policy on the kitchen so you can use whenever you want, constant supply of green tea (which was delicious) and they even provided popcorn and nuts for guests who where chatting in the evenings. They were extremely helpful and will organize everything for you in regards to day trips etc. I would highly recommend the spa where they organized out Hamman Treatment.

2/10 Terrible

Bernadette, Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was looking forward to our stay
Due to the death of my sister we had to change our travel plans. We were arriving a day later but this riad who were informed of what had happened actually cancelled our reservation. Our rooms had been prepaid & we had to look for alternative accommodation which was awful considering we had just buried our beautiful sister

8/10 Good

Maisy, London

Liked: Staff & service, property conditions & facilities, room comfort
Friendly Riad in the Medina
Riad Hannah is in a quiet street in the maze of small roads around the souks. It is a lovely house with all the traditional Moroccan features you would expect. Our room was small but very comfortable with an ensuite bathroom with a shower. The staff were lovely - friendly and helpful. Drew us maps and booked us trips and taxis. Mint tea available at all times! We are 2 women and felt safe in the hotel and location.

6/10 Okay

Louise

Disliked: Property conditions & facilities
Not too bad but not good at all
Just a few minutes walk to the big square, however it's hardly find this hotel yourself unless with help of locals (Certainly needs tips!). Poor Wi-Fi on the 2nd floor and cannot accept there's no kettle in the room! One of the staff who can speak English would recommend day trip to you but poor experience with that, feels like being cheated. Won't choose here anymore!

10/10 Excellent

jim , Tucson, N. Y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great bargain
The staff were friendly and the facility met our needs without breaking the bank. They helped us with tours and transportation and made good suggestions on tours and where to go and what to avoid. They made us feel safe and welcome until we could figure out Marakesh and Morocco.

2/10 Terrible

nathan, london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel experience was not one that I expected. We had cockroach infestation, drug addicts smoking in the kichen and using the floor as an ashtray, we were suppressed by hidden cost, and hotel staff were more interest in ripping us off than providing a clean healthy environment. I would recommend this to a pack packer or some one who dose not mind there children around drug addicts. Other wise find a different hotel.

6/10 Okay

Eyo, Manchester

Liked: Cleanliness, staff & service
My first stay in Marrakech
It was an ok Riad. the staff were friendly and the owner spoke a fair few languages to help ease the guests. The breakfast is basic: bread, butter, coffee and a cols fried egg. Luckily you're near the shops so you can buy what you like. You can't hear the hustle and bustle of outside but if any of the guests decide to have a late one in the communal area you're at their mercy. I thoroughly enjoyed the hot and powerful shower but the lack of air conditioning almost killed me.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is bad area and very noisy
This hotel should closed and don't put it in internet I I llost my money for nothing and don't do any contact with this hotel because I read about the hotel and take it but every thing is bad taxi don't go to hotel you have to put your staff in carriage to go insid

2/10 Terrible

Alhassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its was the worst hotel or Riad I ever stayed in. when booked, make sure you take extra cash with you as you will be charged daily 45 dirham for your room service, 25dirham VAT and 35 dirham for breakfast.Pure scam. This hotel is a definite no stay for me in the future. Guys stay away.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Riad Hannah
One night was long enough, height of summer no air con not even a fan! Had trouble locking door, positive side bathroom was very clean & quite spacious although door didn't close from inside. For the price really can't complain.

6/10 Okay

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ray, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible condition, bad access
When the taxi drops you you have to walk 20 minutes through the market and 4 back ali to get to this family house, middle of local residential area. Which is not even a guest house. Rooms full of damp and no door to the toilet or shower, very similar to a prison cell. Very noisy, even at midnight and day time. No privacy. The room is just next to the breakfast area which is a yard in the middle of the building with rooms all around it. You have to move chairs to go out of your room. The manager is not friendly at all and they charge you extra for cleaning and city tax. He ask you to leave if you don't pay.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Impossible to find especially at night which is scary.

8/10 Good

Brooklynne, Seattle, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comforting experience
I stayed three nights at Riad Hannah with my friend and we highly recommend this place to stay. After the short two minute walk from where the taxi drops you off to the hotel was a little nerving because we didn't quite know where we were going and everyone was hustling us to follow them (for money of course). Once we found the Riad Hannah, we were welcomed with a nice traditional mint Moroccan tea and warmly welcomed into a safe, comforting, hospitable place. That same evening we booked all of our tours for our duration in Morocco and were put at ease to know that we were getting taken care of so well and with the best rates. I highly recommend this stay and will be sending all of my friends and family here to my new Moroccan family. Only make sure that you communicate with the hotel on directions prior to your arrival and they will be happy to set up something for you. Once we arrived at the hotel, we were always with even a walking escort to and from our tours, we felt safe and treated like royalty. You will not regret staying here!!!

4/10 Poor

globetrotter, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in a nice location, however I did not like the fact that there was no door to the ensuite. The hotel was a disappointment.

2/10 Terrible

leo, london es

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scared
Very difficult to fined . When I found the hotel . 3 men try to robe me.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
4 day stay
Rawine was very friendly and his knowledge of local trips and places to eat was spot on, we had an amazing 4 days I would use this riad again as the postion was perfect, away from the main square and a nice walk past shops and bars was magical walking home late at night when the streets are closed.