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Riad Hasna Espi & SPA

4.0 star property

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Photo gallery for Riad Hasna Espi & SPA

Terrace/patio
Exterior
Combined shower/tub, deep soaking tub, free toiletries, bathrobes
Deluxe Suite, 1 King Bed, Private Bathroom | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Laundry

Explore the area

Map
33 Derb My Abdellah Ben Hsain, Ksour, Marrakech, 40000
  • Jemaa el-Fnaa
    ‪3 min walk‬
  • Le Jardin Secret
    ‪5 min walk‬
  • Koutoubia Mosque
    ‪8 min walk‬
  • Marrakech (RAK-Menara)
    ‪24 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed, Private Bathroom

Deluxe Suite, 1 King Bed, Private Bathroom | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Suite, 1 King Bed, Private Bathroom

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Private Bathroom, Courtyard View

Standard Suite, 1 King Bed, Private Bathroom, Courtyard View | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Standard Suite, 1 King Bed, Private Bathroom, Courtyard View

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Private Bathroom

View from room

Standard Double Room, Private Bathroom

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Riad Hasna Espi & SPA

4-star riad in Medina
Along with a full-service spa, this riad has an outdoor pool and a restaurant. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a rooftop terrace are onsite.
Riad Hasna Espi & SPA offers 6 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the riad include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
In addition to a full-service spa, Riad Hasna Espi & SPA features an outdoor pool and a steam room. The riad offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This Marrakech riad also offers a rooftop terrace, spa services, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

A complimentary continental breakfast is served each morning between 7:30 AM and 11 AM.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Turkish bath

Accessibility

  • No elevator

More

  • 3 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 18 per room (one-way)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 53498345345HL

We should mention

This property does not have elevators

Property is also known as

Hasna Espi
Hasna Espi Marrakech
Riad Hasna Espi
Riad Hasna Espi Marrakech
Riad Hasna Espi
Riad Hasna Espi SPA
Riad Hasna Espi & SPA Riad
Riad Hasna Espi & SPA Marrakech
Riad Hasna Espi & SPA Riad Marrakech

Riad Hasna Espi & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 137 reviews
Rating 8 - Good. 48 out of 137 reviews
Rating 6 - Okay. 10 out of 137 reviews
Rating 4 - Poor. 5 out of 137 reviews
Rating 2 - Terrible. 3 out of 137 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service. The property is as advertised and in a fabulous location
Stayed 2 nights in Jan 2025

4/10 Poor

Ziyanai

Liked: Cleanliness
Disliked: Staff & service

Better customer care required

Had a dog on the premises that was left to run around and it followed me. Have phobia with dogs and it was not amusing at all. There was dog poor of the staircase a couple of times. Dinner was miserable and no waiter around once food was left at the table. Not impressed.
Stayed 1 night in Dec 2024

10/10 Excellent

Hengye

Traveled with family
Great location, busy area but very quiet room. Many nice restaurants nearby. Excellent room and food service.
Stayed 5 nights in Dec 2024

10/10 Excellent

Janet, San Pedro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could not find a better or more accommodating staff. We checked in extremely early for our reservation and not only were they gracious enough to allow us to check into our room early, but they also provided us a breakfast in the morning we checked in as well as the morning we checked out. The property is immaculate and everything is maintained perfectly. It is a very quiet location and you cannot hear any sounds from the other rooms on the property. It has a stunning rooftop balcony with a pool and the daily breakfast is generous - pastry, pancakes, juice, coffee and tea and a vast selection of jams and syrup and butter.
Stayed 1 night in Dec 2024

10/10 Excellent

Janet, San Pedro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay! We had a bit of a rough start because the pin that indicates the address on Google maps is not where the hotel is located. After a few calls to the hotel and the help of a local barber Maoad (who provides haircuts and shaves for men and eyebrow trim for women) they were able to find where we were and met us in the shopping square to guide us back to the hotel. Once at the hotel, we were greeted with a lovely tea and cookie reception and then led to our room. If you book room seven, which is the one bedroom suite on the third floor (all stairs, just FYI.) You have the entire Third floor and rooftop to yourself during off hours when no other guests are visiting the rooftop or the pool. It is a lovely place to watch the sun rise and set. and you have quite a bit of privacy there for obvious reasons since there are no other guests staying on that level. Absolutely amazing shower with plenty of hot water and also a separate tub. The hospitality was wonderful as was the breakfast in the morning that was provided by the hotel. 5 stars all the way!
Stayed 1 night in Dec 2024

8/10 Good

Richard James

Traveled with partner
Liked: Cleanliness, staff & service
The property is very hard to find, especially if you are new to the Medina area and its streets. This isn't helped at all by the fact the map "pin" that is sent with the booking confirmation in Expedia is nowhere near it. Use Google Maps to locate it instead. Once inside the hotel is clean and, although eccentrically decorated, it feels authentic. Our room on the top of the riad was spacious but a bit lacking in that premium experience. TV didn't work (batteries in remote were dead), no mini fridge to keep drinks/water cool. There was also an annoying issue with pigeons congregating on roof of the room and scratching and cooing from first light. The rooftop terrace is nice but small and the few sun loungers that get sun in the afternoon are at a premium. The pool is tiny and in shade..it was also absolutely freezing in December and unusable. There is no 'service' to speak of. The staff were friendly but had poor English and, went missing and we struggled to get any food or drink to the rooftop. It's not a full service experience by any stretch. Breakfast was pleasant but basic. I am sure that the budget reflects the experience so this is more about managing expectations than anything. It's ideal to be in the Medina in a quiet side street, easy walking distance to the souks and the dining options both inside and outside the Medina. Comes down to a choice, I expect, between convenience, authenticity and a more high-end hotel
Stayed 3 nights in Nov 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Louisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a brilliant stay with great help from the owners. Lovely roof terrace, very accommodating and we have already booked for another night's stay. Good location for the soul and some nicer shops and restaurants.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ali Akbar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the breakfast at the location was phenomenal
Stayed 5 nights in Oct 2024

8/10 Good

Kankanange Jagath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were frndly, specially Hasan and Shaheed, thank you. Nice room but we were on the third floor without a lift! Had the same breakfast throughout without any choice, not that great, a bit boring. Good position near to all the good sights. Tucked away in the Medina, without noise, a little walk away from the main roads
Stayed 5 nights in Oct 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, room comfort
Good breakfast. Friendly staff. Being in the Medina isn’t for everybody. The area is quite old and dusty ( may affect those who have allergies). Vehicle access to the property is not practical due to narrow streets.
Stayed 3 nights in Oct 2024

10/10 Excellent

DAVID HOWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful 4 night stay here. Rachida, Rachid and Hassan could not do enough for us and we indulged in a Massam and massage while we were there. Breakfast on the rooftop terrace was delightful and the terrace had a plunge pool which was definitely required after a day in the souks. Despite being 5 minutes walk from Jemma El-Fnaa the Riad was so quiet at night. The Riad organised our taxi to/from the airport, which I would highly recommend. If we visit Marrakesh again we will definitely stay here.
Stayed 4 nights in Oct 2024

10/10 Excellent

Apinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lesley Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this road was amazing x
Stayed 3 nights in Oct 2024

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. Free delicious breakfast every morning. All the staff were incredible especially Hassan. Nice little pool on the roof top. Highly recommended.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel so peaceful and service from Hassan was brilliant!
Stayed 3 nights in Aug 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hospitality, great service, beautiful room, The kindest stuff ever!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in an ideal location for the Medina, and a very quiet location until the evening when you could hear music from other places. Rooms were a good size and staff couldn’t do enough for you. The rooftop area was lovely and relaxing and the pool was a welcome bonus in the heat. Breakfast was very fresh and delicious.
Stayed 3 nights in May 2024

6/10 Okay

Paul

Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a convenient location in the Medina and provided a great Marrakech Medina experience. The staff was helpful and friendly. Nice Breakfast.
Stayed 5 nights in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic 4-night Stay!

We had an absolutely amazing 4-night stay at Riad Hasna Espi & Spa! First of all, the location in the Medina was fantastic! Literally a 2-minute walk to the cultural center of the walled city of Marrakech. Locating the Riad however was a bit challenging, and if it wasn't for the help of some passer-bys we likely would not have found it so quickly as GPS absolutely is unreliable within the Medina. But apart from that, the staff greeted us warmly with mint tea & cookies and we had a nice little chat and a relaxing start to our stay. Our apartment was well appointed and very clean. Very spacious and comfortable. We were in the Koutoubia Room on the top floor. Breakfast was served everyday by very doting staff members and it was delicious with crepes, jellies & jams, sweet breads, and fantastic orange juice and coffee. The star of this Riad is the location close to the Medina and the absolutely fantastic roof top terrace complete with plenty of shade structures and a very nice pool that we used in the evenings after a hot day of exploring the old city. Also, there are many dining options in the area around the Riad that are consistently delicious and very inexpensive. The central Mosque of Marrakech, Koutoubia, is a very short walk away as are transportation options. We really enjoyed this experience and would absolutely not hesitate to recommend it highly. Fantastic stay!
Walking towards the Riad, this was our landmark for navigating (hanging lamp).
Riad lobby. Very comfortable!
Walking up to our room in the Riad.
The living room of our room, separate from the bedroom.
Stayed 4 nights in Apr 2023

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star service!

Five star service upon arrival! We booked the shuttle through the Riad and was welcomed by the bellboy to direct us through the maze of alleys to the Riad. Upon entry to the Riad, we were given mint tea and pastries on the house before a tour of the place and to our room. The staff were super friendly and helpful during our stay, recommending restaurants for us as well as calling some in advance to check if they had spaces available. Breakfast was lovely but is pretty much the same thing daily so can get a bit boring if you are staying a long time, but was perfect for us over a long weekend trip.
Stayed 3 nights in Jan 2020