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Riad Jona

5.0 star property

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Photo gallery for Riad Jona

Outdoor spa tub
Double Room (Ground Floor) | View from room
Deluxe Room | In-room safe, individually decorated, iron/ironing board, rollaway beds
Deluxe Room | In-room safe, individually decorated, iron/ironing board, rollaway beds
Outdoor spa tub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
$123
includes taxes & fees
Mar 18 - Mar 19

Explore the area

View in a map
Riad Zitoune el Kedim 34, Derb Jdid, Marrakech, 40040
  • Place, Bahia Palace
    ‪3 min walk‬
  • Place, El Badi Palace
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Double Room (Ground Floor)

Double Room (Ground Floor) | In-room safe, individually decorated, iron/ironing board, rollaway beds

Double Room (Ground Floor)

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, iron/ironing board, rollaway beds

Deluxe Room

9.2 out of 10
Wonderful
(23 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, individually decorated, iron/ironing board, rollaway beds

Junior Suite

8.8 out of 10
Excellent
(13 reviews)
  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, iron/ironing board, rollaway beds

Family Room

9.0 out of 10
Wonderful
(7 reviews)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Senior Suite

Senior Suite | Living area

Senior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Triple Room (Ground or First Floor )

Superior Triple Room (Ground or First Floor ) | In-room safe, individually decorated, iron/ironing board, rollaway beds

Superior Triple Room (Ground or First Floor )

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Riad Jona

5-star riad in Medina
A full-service spa, an outdoor pool, and a restaurant are available at this riad. Full breakfast is free. Additionally, a poolside bar, a snack bar/deli, and a steam room are onsite.
Riad Jona offers 16 accommodations with safes and hair dryers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the riad's full-service spa. Services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Riad Jona features an outdoor pool and a hot tub. Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.

This luxury riad also offers a steam room, a rooftop terrace, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service.

Riad Jona has designated areas for smoking.

A complimentary full breakfast is served each morning between 5 AM and noon.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (MAD 20 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 5:00 AM to noon
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are available for MAD 220.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 220 per room (one-way)
  • Nearby parking fee: MAD 20 per day
  • Rollaway bed fee: MAD 220.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Jona Marrakech
Riad Jona
Riad Jona Marrakech
Riad Jona Hotel Marrakech
Riad Jona Riad
Riad Jona Marrakech
Riad Jona Riad Marrakech

Riad Jona Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1007 reviews
Rating 8 - Good. 225 out of 1007 reviews
Rating 6 - Okay. 57 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Doris

The staff very kind people, but the shoer
Stayed 4 nights in Dec 2025

8/10 Good

Maria Clariza

The check in was slow, granted I arrived at 5 and didnt get to my room till 6. First night had an issue with the heating. I had to ask them about the VIP perk which they forgot. Stay was ok but covinie18th, xnt.
Stayed 2 nights in Nov 2025

8/10 Good

Maria Clariza

Liked: Cleanliness
Staff was great, both rooms I stayed at had heating problems. If you order food for your Room just be prepared that it will take a bit of time.
Stayed 1 night in Dec 2025

6/10 Okay

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service
We stayed at Riad Jona for three nights and found several aspects of the property genuinely enjoyable. The riad is beautifully decorated, centrally located, and very convenient for exploring Marrakech. Our room was spacious and clean, and the staff were generally friendly and helpful throughout our stay. We also thoroughly enjoyed the massage itself, which was excellent. However, there were a number of issues that affected our overall experience. Unfortunately, we had no hot water for two of the three nights. Although we were offered a room change on the final night, the inconvenience had already impacted our stay. The first room we were assigned also had an unpleasant sewage-like smell, which was disappointing. There were also some unusual and avoidable service concerns. At 11 p.m. one evening, we were asked to settle the bill because the card machine “might not work” the next morning, which felt inconvenient and unnecessarily stressful. When the bill arrived, we noticed an erroneous charge for an extra coffee, and a miscommunication resulted in an overcharge for the massages. We were also meant to receive a complimentary bottle of wine, which was never provided. Additionally, although the massage itself was very good, the therapist arrived slightly late. Riad Jona has a lot of potential thanks to its charm, location, and overall ambiance, but more consistency and attention to detail would significantly improve the guest experience.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very beautiful and secluded riad near Bahia Palace and the souks. Staff, especially Hassan, were wonderful. Highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Miranda

Stayed 3 nights in Nov 2025

10/10 Excellent

Nischal, Scarborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff.
Stayed 1 night in Nov 2025

8/10 Good

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location if you don’t want to be a 15 minutes cab ride away from the central hub. What is not conveyed is that all the hotels in the region are NOT accessible by taxi’s. If it’s your 1st time in this region you will dropped off where there are guys with trollies who want to charge you kings random to take your luggage to the hotel, which is. 5 minute cobbled narrow streets away. If you use them barter them down. We got away with 5 euros. On leaving, the hotel will book you a cab, but again you need to walk to the circle where the other cabs park up. This area is not for anyone who is not good on their feet, or not fit enough to climb up all the stairs at the hotel. The hotel also runs its own cookery class, which is highly recommended. Book it with them. Several of the excursions, especially YSL do book well before you travel. Would I go back? Yes…
Stayed 3 nights in Oct 2025

10/10 Excellent

Anna

Stayed 3 nights in Sep 2025

10/10 Excellent

rachid

Stayed 1 night in Nov 2025

8/10 Good

Yuk Ping

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is little off of the main street, we have a difficulty to find it on the first day, it is a little far from the main street of the Medina. The location is good and walkable to everywhere.
Stayed 2 nights in Oct 2025

10/10 Excellent

Vishalkumar Amritbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Nice food. Everything within walking distance
Stayed 5 nights in Oct 2025

10/10 Excellent

Marcel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was impeccable and nothing was too much trouble for the staff. I have visited Marrakech several times previously and this stay was far the best the most enjoyable! All the best Marcello.
Stayed 7 nights in Oct 2025

10/10 Excellent

pranav

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessenia

Stayed 2 nights in Oct 2025

8/10 Good

diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay for two people. everyone was helpful.. Little pricey.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property can be a little hard to find. The grounds were amazing and the rooms and pool were beautiful. We were a little disappointed because we had been traveling all day and the hotel restaurant while it had vegan options on the menu they didn’t have any meals so we had to go out. Other than that great service and a beautiful place to stay. I’d stay there if we went back to Marrakech
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Stayed 2 nights in Oct 2025

10/10 Excellent

Vipin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in a Riad a very different experience than in a hotel and enjoyed our 2 nights stay here. Each staff member is freindly and very helpful. A useful information I would share rgat I wish I had before our trip. To reach here you should get a taxi to “Place Mellah” ( a roundabout) and then drag your bags over for 5-6 mins. But that's not too bad. This place is quite and peaceful, given that its close to a busy Souk
Stayed 2 nights in Oct 2025

10/10 Excellent

TERRYANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Oct 2025

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away by the service and beauty of the riad! Perfect location, centrally located and very wuiet
Stayed 4 nights in Sep 2025

10/10 Excellent

Zahid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and the property was well maintained and clean.
Stayed 3 nights in Aug 2025

6/10 Okay

Wayne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The place is nice and in an ok location. They have done well with trying to make it resort like but it’s not a resort. The beds are terrible like sleeping on plywood and the pillows are just as bad. The place is very noisy, you can hear normal conversations through the wall and the alley way out front is extremely noisy.
Stayed 1 night in Sep 2025

8/10 Good

Isabelle, Manotick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located The room had view on the courtyard. Staff was attentive and courteous
Stayed 3 nights in Sep 2025