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Riad Jona

5.0 star property
VIP Access

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Photo gallery for Riad Jona

Outdoor pool
Family Room | Bathroom | Free toiletries, hair dryer, towels
Garden
Exterior
Outdoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Room service
$104
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Riad Zitoune el Kedim 34, Derb Jdid, Marrakech, 40040
  • Bahia Palace
    ‪3 min walk‬
  • Jemaa el-Fnaa
    ‪8 min walk‬
  • Koutoubia Mosque
    ‪10 min walk‬
  • Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Deluxe Room

9.2 out of 10
Wonderful
(21 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room (Ground or First Floor )

Superior Triple Room (Ground or First Floor ) | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Superior Triple Room (Ground or First Floor )

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Junior Suite

8.8 out of 10
Excellent
(8 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Family Room

8.8 out of 10
Excellent
(5 reviews)
  • 334 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Senior Suite

Senior Suite | Living area

Senior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room (Ground Floor)

Double Room (Ground Floor) | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Double Room (Ground Floor)

8.4 out of 10
Very good
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Jona

5-star riad in Medina
A full-service spa, an outdoor pool, and a restaurant are available at this riad. Full breakfast is free. Additionally, a poolside bar, a snack bar/deli, and a steam room are onsite.
Riad Jona offers 16 accommodations with safes and hair dryers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the riad's full-service spa. Services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Riad Jona features an outdoor pool and a hot tub. Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.

This luxury riad also offers a steam room, a rooftop terrace, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service.

Riad Jona has designated areas for smoking.

A complimentary full breakfast is served each morning between 5 AM and noon.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (MAD 20 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 5:00 AM to noon
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are available for MAD 220.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 220 per room (one-way)
  • Nearby parking fee: MAD 20 per day
  • Rollaway bed fee: MAD 220.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Jona Marrakech
Riad Jona
Riad Jona Marrakech
Riad Jona Hotel Marrakech
Riad Jona Riad
Riad Jona Marrakech
Riad Jona Riad Marrakech

Riad Jona Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1011 reviews
Rating 8 - Good. 243 out of 1011 reviews
Rating 6 - Okay. 53 out of 1011 reviews
Rating 4 - Poor. 26 out of 1011 reviews
Rating 2 - Terrible. 20 out of 1011 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 2 nights in May 2025

10/10 Excellent

Tarrah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This place was in a great location, walking distance to everything! We felt very safe and the staff was very helpful! They even let us change rooms after we found that the room we had didn’t have a bathroom door instead just a curtain. I really like bathroom doors so they moved us to a room that had one and that was really appreciated! They have wonderful amenities too and I wish we were able to use them more. They were also flexible with breakfast as we had came done late one morning but they still served us. Oh and they made me the best mojito I had while In Marrakech! We had a great time! Will be back!
Stayed 2 nights in May 2025

10/10 Excellent

Joshua, Darlington

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great to stay somehwere authentic. Staff very friendly. Traditional breakfast. Beautiful spaces with great terrace, hot tub and swimming pool. Would stay again.
Stayed 3 nights in May 2025

6/10 Okay

Raquel

Disliked: Cleanliness, room comfort

Ok

Typical Riad with small pool and warm tub. Our room was not as clean as I would’ve expected for the price that we paid. The shower does not have a shower curtain or a glass to contain the water so everything gets wet, everything gets slippery. The pillows are super hard and the noise from the scooters vibrates into the early morning hours as well as the hotel staff working into the late hours. I did appreciate the early morning wake up call from the resident canary. The staff are eager to accommodate but left me wanting more. The path to get there is not appealing as we walked past trash and cat poop but once we got there, it was ok. I would not stay here again. The breakfast was okay but you do need to tell them to give you eggs otherwise you end up with lots of bread.
Stayed 4 nights in May 2025

10/10 Excellent

Dov

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, and facilities
Stayed 5 nights in May 2025

10/10 Excellent

Kenneth

Stayed 3 nights in May 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super Riad, lovely food, very nice staff. Heated pool and Belgian beers big +
Stayed 3 nights in May 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, unique, clean, close to all
Stayed 3 nights in May 2025

10/10 Excellent

Ah hyun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and convenient location
Stayed 1 night in May 2025

10/10 Excellent

Mabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

I had a good experience during my stay. Attention was paid to every detail. Not to mention friendly and attentive staffs
Stayed 2 nights in May 2025

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time at this Riad. Hassan was an amazing host and gave me lots of details about the area and where to explore. The property was immaculate. Breakfast was fresh and amazing for it being included in the price. The room was beautiful! Would highly recommend to stay here. I wish I was here longer! Rooftop & pool were fantastic to relax. The only super minor complaint was that I didn’t receive my silver VIP perk.
Stayed 1 night in May 2025

2/10 Terrible

Mickie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid and beware!! Horrible customer service. Will not issue a refund for a reservation when we were stranded in Lisbon airport in the energy blackout and could not fly to Marrakesh. Expedia also reached out on my behalf. If they won’t provide service for this, I would not trust them with anything.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael Anthony

Stayed 4 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Junaid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel. Excellent rooftop lounging area and very good breakfast. Staff was excellent. Very friendly and helpful. Hassan and Ismail were excellent hosts and provided exceptional service. Highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service . Like being welcomed into a home. Superb breakfast and dinner options including dining on the roof terrace. Really an exceptional change from chain hotels which do not approach this experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great local hotel, hidden gem

Loved our stay here. Staff were so helpful and took such pride in their work. Were super helpful arranging transport for us, with our luggage and at breakfast. Riad was great, great location near the square. Room was comfortable, clean and had everything you need. Was definitely a boutique experience on a pedestrian-only alleyway but would recommend.
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Stayed 2 nights in Apr 2025

6/10 Okay

Tatiana

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location was good the rest was very poor. From staff attention to food quality and service
Stayed 1 night in Apr 2025

10/10 Excellent

Dhuha

Stayed 7 nights in Apr 2025

10/10 Excellent

Keven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful spot to stay

Everyone was very friendly and helpful. They made me a great Negroni and the Hammam and massage. The A/C worked perfectly and the beds were comfy. I would recommend staying here!
Stayed 1 night in Apr 2025

10/10 Excellent

Ebtisam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. Location is perfect and safe place to stay❤️💯
Stayed 5 nights in Apr 2025

10/10 Excellent

Kelly, Dos Hermanas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous. Do not hesitate to book this Riad! Really stunning and right in the Medina. It was a bit scary navigating the alleys at 1am to find the riad but we arrived to find it was safe, beautiful and comfortable. It the light of day we found there was nothing to be scared about. The breakfast was outstanding and I loved the little rooftop pool. A huge thank you to the staff who were so welcoming and could not do enough to help.
Stayed 2 nights in Apr 2025

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not never good

We had a room on the ground floor beware if this is you! It’s combined with reception dining tables new arrivals and everyone in the hotel getting their keys on a night while you’re in bed he’s extremely nicer. The room on the ground floor was voiced it and visible size of damp on the walls was also not impressed with the service sunbathing on the roof you had to walk back down for like the stairs to ask for more drinks which they would then bring back up after you drunk your drink. You would then have to go back down for flights of stairs ask for a drink back up for flight of stairs and so every time you want anything. The bed in the bedroom was also super uncomfort and miss shaped. The hot tub was cold so it’s not really a hot tub. It’s just a tub full of water when you get out. You can feel all the grease on. I’m assuming the filter is not filtering very well. Didn’t try the little pool good part the roof terrace is Suntrap and the sunbeds are pretty comfortable but again you will be up and down the stairs every time you want a drink not sure if I said anything to do with Ramadan or if it’s like this all the time
Stayed 5 nights in Mar 2025