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Riad Jona

5.0 star property

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Photo gallery for Riad Jona

Outdoor pool
Outdoor spa tub
Garden
Family Room | Bathroom | Free toiletries, hair dryer, towels
Exterior

Popular amenities

  • Bar

Explore the area

Map
Riad Zitoune el Kedim 34, Derb Jdid, Marrakech, 40040
  • Bahia Palace
    ‪3 min walk‬
  • Jemaa el-Fnaa
    ‪8 min walk‬
  • Le Grand Casino de La Mamounia
    ‪16 min walk‬
  • Marrakech (RAK-Menara)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(19 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room (Ground or First Floor )

Superior Triple Room (Ground or First Floor ) | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Superior Triple Room (Ground or First Floor )

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Junior Suite

8.6 out of 10
Excellent
(7 reviews)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Family Room

8.8 out of 10
Excellent
(5 reviews)
  • 334 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Senior Suite

Senior Suite | Living area

Senior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room (Ground Floor)

Double Room (Ground Floor) | 1 bedroom, in-room safe, individually decorated, iron/ironing board

Double Room (Ground Floor)

8.4 out of 10
Very good
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Riad Jona

5-star riad in Medina
A full-service spa, an outdoor pool, and a restaurant are available at this riad. Full breakfast is free. Additionally, a poolside bar, a snack bar/deli, and a steam room are onsite.
Riad Jona offers 16 accommodations with safes and hair dryers. Each accommodation is individually decorated. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the riad's full-service spa. Services include facials, body wraps, and body scrubs. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
In addition to a full-service spa, Riad Jona features an outdoor pool and a hot tub. Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning.

This luxury riad also offers a steam room, a rooftop terrace, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service.

Riad Jona has designated areas for smoking.

A complimentary full breakfast is served each morning between 5 AM and noon.
Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (MAD 20 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 5:00 AM to noon
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Steam room
  • Turkish bath

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Rollaway/extra beds are available for MAD 220.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 220 per room (one-way)
  • Nearby parking fee: MAD 20 per day
  • Rollaway bed fee: MAD 220.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Jona Marrakech
Riad Jona
Riad Jona Marrakech
Riad Jona Hotel Marrakech
Riad Jona Riad
Riad Jona Marrakech
Riad Jona Riad Marrakech

Riad Jona Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1005 reviews
Rating 8 - Good. 246 out of 1005 reviews
Rating 6 - Okay. 55 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great local hotel, hidden gem

Loved our stay here. Staff were so helpful and took such pride in their work. Were super helpful arranging transport for us, with our luggage and at breakfast. Riad was great, great location near the square. Room was comfortable, clean and had everything you need. Was definitely a boutique experience on a pedestrian-only alleyway but would recommend.
Stayed 4 nights in Apr 2025

8/10 Good

Jennifer

Stayed 2 nights in Apr 2025

6/10 Okay

Tatiana

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location was good the rest was very poor. From staff attention to food quality and service
Stayed 1 night in Apr 2025

10/10 Excellent

Dhuha

Stayed 7 nights in Apr 2025

10/10 Excellent

Keven

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful spot to stay

Everyone was very friendly and helpful. They made me a great Negroni and the Hammam and massage. The A/C worked perfectly and the beds were comfy. I would recommend staying here!
Stayed 1 night in Apr 2025

10/10 Excellent

Ebtisam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. Location is perfect and safe place to stay❤️💯
Stayed 5 nights in Apr 2025

10/10 Excellent

Kelly, Dos Hermanas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fabulous. Do not hesitate to book this Riad! Really stunning and right in the Medina. It was a bit scary navigating the alleys at 1am to find the riad but we arrived to find it was safe, beautiful and comfortable. It the light of day we found there was nothing to be scared about. The breakfast was outstanding and I loved the little rooftop pool. A huge thank you to the staff who were so welcoming and could not do enough to help.
Stayed 2 nights in Apr 2025

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not never good

We had a room on the ground floor beware if this is you! It’s combined with reception dining tables new arrivals and everyone in the hotel getting their keys on a night while you’re in bed he’s extremely nicer. The room on the ground floor was voiced it and visible size of damp on the walls was also not impressed with the service sunbathing on the roof you had to walk back down for like the stairs to ask for more drinks which they would then bring back up after you drunk your drink. You would then have to go back down for flights of stairs ask for a drink back up for flight of stairs and so every time you want anything. The bed in the bedroom was also super uncomfort and miss shaped. The hot tub was cold so it’s not really a hot tub. It’s just a tub full of water when you get out. You can feel all the grease on. I’m assuming the filter is not filtering very well. Didn’t try the little pool good part the roof terrace is Suntrap and the sunbeds are pretty comfortable but again you will be up and down the stairs every time you want a drink not sure if I said anything to do with Ramadan or if it’s like this all the time
Stayed 5 nights in Mar 2025

10/10 Excellent

Carys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mohammed was amazing and escorted us to our taxi to make sure we were safe. Most beautiful riad and everyone was so welcoming and friendly to us. Wish we could’ve stayed here longer.
Stayed 1 night in Mar 2025

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

What an amazing place and experience! The staff is unbelievably so accomodating and friendly. The food is excellent, but just be warned it takes time to prepare so if planning to eat in the Riad place your order well ahead of time. The bed felt so hard at first, but there's a reason for this. I woke up every morning without any back pain! The rooms are really unique with unique names, and very quiet. At least ours was, room Doran I think! The Riad has a great rooftop pool to hang around when relaxing. Unfortunately the only drawback is the breakfast is not included like some of the other Riads, other than that everything else was fantastic!
Stayed 3 nights in Mar 2025

10/10 Excellent

PRAVEEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Time at Riad Jona

We had a wonderful time at the Riad. The staff is amazing and took care of every request that we had. The breakfast was fresh and sumptuous. Even though it was Ramadan, the staff went out of their way to serve breakfast early in the morning every day. The rooms are well appointed and quite spacious. The pool and jacuzzi were excellent. The riad itself is beautiful and very well located, close to the central market as well as the medina. We will definitely be coming back to Riad Jona next time we are in Morocco.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose Pedro da Silva

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad Jona is very nice, beautifully decorated, with nice rooms and lpcated in a quiet area within the Medina. The staff is extremely friendly and helpful, always doing their best to help. Even though our room was on the ground floor it was very quiet. The food was always excellent (we had breakfast and one dinner). Highly recommended!
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous stay at Riad Jona, perfect location.. staff are so friendly and very informative. Spotlessly clean. Food was amazing. Would 100% recommend this Riad.
Stayed 4 nights in Mar 2025

8/10 Good

José

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast with Moroccan delicious dishes. I like more the staff and management services. Probably a better maintenance to renovate the entire property should be my best advice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was concerned i couldnt find the riad in the maze of the medina. Riad Jonas sent Mohammed to meet me at the gate. That was impressive. Mohammed became my personal butler and attended to all my needs. Riad Jonas is stunningly gorgeous. Should be on the cover of Architectural Digest. Great cuusine. Greater Service. Excellent value. What a memorable experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad with excellent service and facilities. Thoroughly recommend.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad Jona was a wonderful place to stay during our trip to Marrakech. Amazing staff and very centrally located in the Medina.
Stayed 7 nights in Mar 2025

10/10 Excellent

Lara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were friendly and very helpful. Would definitely stay again
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pro => Great location, clean and well designed Con => Check-in took a long time, bottom floor is noisy
Stayed 1 night in Feb 2025

8/10 Good

Hitesh

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival from the airport, there is a 5 min walk via a market and cobble floor to the Riad. As our taxi was arranged via the Riad, they had arranged for a baggage transporter man (unaware to us). The baggage transporter man expected a tip however we we're yet to withdraw local currency and no ATM was nearby so we ended up giving a much larger dedomination in USD. For a Riad of this standard, you would expect the Riad to just charge extra during booking so the tip is included and avoiding these inconviences. Breakfast: Local breakfast served consisting of local breads and spreads. No cereals, eggs etc. We also experienced delays with being served, waiting almost 45 minutes. Location: The location is very good, walkable distance to all the souks. We found it safe during day and night.
Stayed 4 nights in Feb 2025

8/10 Good

Fiona Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with wonderful roof terrace. Staff were friendly and attentive. Our room was on the ground floor and unfortunately noisy and not much privacy as the breakfast/ dining room were situated so close by.
Stayed 3 nights in Feb 2025

8/10 Good

Chun yin jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok but not 100% safe location.

Great overall.. breakfast was repetative and had to request eggs and changes. Not a proper morrocan breakfast on offer but did the job. Had the suite which was nice, shower was not powerful. Lock was broken when we checked in but sorted swiftly when raised to staff. Staff were great, attentive and offered a great service. Location isnt completely safe, nearly scammed by locals down the ally, there was a local who told us to go down a very quite alley where money was on the floor. Do not go down that alley and do not pick up money or 5-6 locals will challenge you. No heated pools (hotels.com said they were heated). Also, sort your own transfers as the hotel will have their people who charge more than getting your own taxi. Nearly double. Overall a ok stay but would recommend somehwere safer.
Stayed 4 nights in Dec 2024

10/10 Excellent

George

Stayed 5 nights in Feb 2025