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Riad KAYA & SPA

4.5 star property

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Photo gallery for Riad KAYA & SPA

Terrace/patio
Massages
View from property
Terrace/patio
Comfort Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
$146
includes taxes & fees
Feb 20 - Feb 21

Explore the area

View in a map
57 Derb Jdid, Marrakech, Marrakech-Safi, 40000
  • Place, Bahia Palace
    ‪3 min walk‬
  • Place, El Badi Palace
    ‪5 min walk‬
  • Place, Jemaa el-Fnaa
    ‪8 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, pillowtop beds, minibar, in-room safe

Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Junior Triple Room, 1 Queen Bed, Air conditioning, Pool View

Junior Triple Room, 1 Queen Bed, Air conditioning, Pool View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Triple Room, 1 Queen Bed, Air conditioning, Pool View

  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Comfort Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

Romantic Double Room | Premium bedding, pillowtop beds, minibar, in-room safe

Romantic Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Riad KAYA & SPA

4.5-star riad in Medina
This riad features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite.
Riad KAYA & SPA offers 8 accommodations with safes and bathrobes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the riad include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining options at the riad include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury riad also offers an outdoor pool, a rooftop terrace, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service.

Riad KAYA & SPA has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:30 AM and 10:30 AM.
Riad KAYA & SPA has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Things to do

  • Cooking classes
  • Outdoor pool
  • Shopping

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.24 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 18 per vehicle (one-way, maximum occupancy 7)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Riad KAYA & SPA Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 31 reviews
Rating 8 - Good. 2 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

omar

Stayed 1 night in Nov 2025

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
When we first got there, our first thought was this is a beautiful room. It's a clean facility, the room was really nice (although the shower was tiny), and the location was great. The breakfast was good. The service was great....except after we checked out. After we checked out, we started receiving messages of pictures of items they were accusing of us breaking. They told us we had to pay for it and I refused so they said they can call the police and we can handle it with them so I told them go ahead because I know for sure we are NOT guilty of breaking anything. They said we broke a ceiling lamp that we cannot even reach. One was above the bed and one above the bedside table. They even said we took the broken lamp and placed it on the counter. That is definitely NOT true since we had all our small belongings on that table the entire time so there was definitely no room for a lamp. To us, it seemed that someone probably went to clean the room after we left and broke it and decided to put the blame on me and my family. This totally ruined the end of our trip since we spent hours in their lobby waiting for the police that never came. I doubt they even called them. The woman host was VERY rude to us after this incident and she just kept forcing the issue that WE are the ones that broke it. The male host, Youness came in the evening and he definitely backed us up. He believed us and did not place any blame on us. I would give him a 10 star for his service and character.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lee

Stayed 1 night in Sep 2025

10/10 Excellent

Hanad

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing Riad with an incredible staff! Thank you so much for the hospitality and attention to care. This Riad is located at the center for Medina and is so perfectly located to everything you need. The souks, the sites seeing places, all the amazing restaurants. It’s truly a hidden gem. The rooms are so comfortable and clean. The cleaning service is so quick and efficient. Every time we left in the morning and came back in the afternoon it was complete. Great quick breakfast in the mornings on the terrace or ground floor - either are very cozy and the food is delicious. What made this experience even better was the amazing staff. Thank you especially to Ghizlane and Youness. Both made us feel so welcomed and well taken care of. Amazing staff, amazing people, amazing service. I would recommend this place to everyone and will be recommending to my family and friends for sure. Checking out and assistance with the taxi is also smooth and efficient. Thank you Kaya Riad and Spa!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Pauliina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad was so beautiful and staff were all nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Francesco Saber

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto gentile, speciale menzione a Chouaib, molto disponibile. Camera pulita, cena molto buona e colazione altrettanto. Consigliato
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Note maximum pour ce magnifique Riad entièrement rénové.. des chambres confortables et magnifiques Un très bon petit déjeuner... Personnel tres sympa...toujours aux petits soins. Localisation parfaite pour visiter Marrakech.. Je recommande vivement ! Merci a toute l'équipe du Riad pour votre accueil !
Stayed 3 nights in Sep 2025